I've seen a bunch of threads with similar issues, but most seem to get piled on with people either dealing with or addressing situations with slightly different details, so I figured I'd start my own thread.
The story: 2 weeks ago, my Windows 7 64-bit system was working fine. The morning of June 30, I powered it down, packed it into my car and relocated about 400 miles away. I moved the computer into my new apartment on July 2, and there it sat unused until the evening of July 11. (I used my macbook pro in the mean time). When I powered it on this evening, the initial boot process seemed normal until Windows started to load. I got to the screen that says "Copyright Microsoft Corporation" below the animated progress bar. That window stays up for 5-6 seconds, and then the screen flickers and goes blank. A couple seconds later, the mouse pointer appears. All I can see on the black screen is the white mouse pointer, and that's where I'm at now.
Some details that seem relevant and that may differentiate my situation from some of the others:
- The mouse pointer responds as it normally would.
- I cannot pull up the task manager. (i.e. CTL+ALT+DEL and CTL+SHIFT+ESC do nothing)
- The Num Lock key toggles the NumLock indicator light on the keyboard.
- Safe Mode exhibits the same problem (black screen, active cursor), but at a lower screen resolution. - Safe Mode and Safe Mode with Command Prompt both do this.
- Running Last Known Good Configuration did not help.
- When I start the computer and hit F8 to run the Repair your Computer option, I am able to get to the System Recovery Options menu.
- Restoring a System Restore Point from 3 days before I moved did not help.
- Poking around the system from the system recovery command prompt and from the file browser in notepad, it appears as if all my files still exist on the hd.
- Just for grins, I tried launching explorer.exe from the system recovery command prompt and got this error: "The program can't start because EXPLORERFRAME.dll is missing from your computer."
- I've disconnected everything from the machine aside from the keyboard, mouse, and display, and it's made no difference.
- At least some power saving features appear to be functioning - the display will go to sleep after however long it normally waits to go to sleep. Wiggling the mouse wakes it back up.
- Some people have seen that this is just a really slow boot cycle the eventually corrects itself if you leave it long enough (~20 minutes). I've left this for an hour and have seen no progress.
Edited by HorsieJuice, 12 July 2014 - 12:47 AM.