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Webpage goes black, internet is slow


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5 replies to this topic

#1 mclisan

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Posted 11 July 2014 - 06:29 PM

Hello. Sometimes, my webpage will go completely black and I've noticed that the internet has really slowed down. I ran Avast and it didn't find anything but I think there is something wrong. I would appreciate any help in finding out what's wrong. Thank you.



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#2 wpgwpg

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Posted 11 July 2014 - 06:35 PM

 Try downloading Malwarebytes from here http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ .  Get up to date and run the scan.  When the scan finishes, click Quarantine All and follow the onscreen instructions.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 mclisan

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Posted 11 July 2014 - 06:45 PM

I downloaded Malware Bytes. It is scanning now.

edit: No malicious items were detected. 


Edited by mclisan, 11 July 2014 - 06:53 PM.


#4 wpgwpg

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Posted 11 July 2014 - 07:00 PM

 OK, let's try these 3 tools.  Download AdwCleaner, Junkware Removal Tool, and TDSSKiller from here: http://www.bleepingcomputer.com/download/adwcleaner/ and run them.  

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#5 mclisan

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Posted 11 July 2014 - 07:04 PM

Okay I will download all of these. It may take me a while, but thank you for taking the time to help me.



#6 boopme

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Posted 12 July 2014 - 09:37 AM

This is most likely a Video card issue and not malware caused. You would be better served in the internal hardware or OS forums.
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