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#1 bluscreenissue


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Posted 11 July 2014 - 01:37 PM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/540602/blue-screen-of-death-help/ - Hamluis.


Hello there, I have blue screen issue as well, I found an application that thought it can help but it only found the issues and did not fix them. I am copy and pasting the finding so I hope one can help me here. The generated report had many items but I am posting 2 of them that I think have more problems, also i use windows 7 and I have dell 1425 inspiron:

Filename          : ntkrnlpa.exe
Address In Stack  : ntkrnlpa.exe+2e37ad34
From Address      : 0x82e1f000
To Address        : 0x8322f000
Size              : 0x00410000
Time Stamp        : 0x4b88cacf
Time String       : 2/27/2010 12:03:35 PM
Product Name      : Microsoft® Windows® Operating System
File Description  : NT Kernel & System
File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
Company           : Microsoft Corporation
Full Path         : C:\Windows\system32\ntkrnlpa.exe
Filename          : win32k.sys
Address In Stack  : win32k.sys+bc430
From Address      : 0x97420000
To Address        : 0x9766a000
Size              : 0x0024a000
Time Stamp        : 0x4a5bc2a2
Time String       : 7/14/2009 3:56:26 AM
Product Name      : Microsoft® Windows® Operating System
File Description  : Multi-User Win32 Driver
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Company           : Microsoft Corporation
Full Path         : C:\Windows\system32\win32k.sys

Edited by hamluis, 11 July 2014 - 03:47 PM.
PM sent new OP - Hamluis.

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#2 zingo156


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Posted 11 July 2014 - 01:42 PM



Those are fairly generic blue screens. It would be a good idea to post all of the error's that are available. Also you should start your own thread. As a suggestion, try uninstalling any anti-virus software you have as sometimes these will cause those codes.

If I am helping you with a problem and I have not responded within 48 hours please send me a PM.

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