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Blue Screen issue

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3 replies to this topic

#1 bluscreenissue


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Posted 11 July 2014 - 01:57 PM

Hello there, I have blue screen issue as well, I found an application that thought it can help but it only found the issues and did not fix them. I am copy and pasting the finding so I hope one can help me here. The generated report had many items but I am posting 2 of them that I think have more problems and were highlighted in red but I am attaching the report that I saved in tst format, also I have dell 1425 inspiron:

Filename          : ntkrnlpa.exe
Address In Stack  : ntkrnlpa.exe+2e37ad34
From Address      : 0x82e1f000
To Address        : 0x8322f000
Size              : 0x00410000
Time Stamp        : 0x4b88cacf
Time String       : 2/27/2010 12:03:35 PM
Product Name      : Microsoft® Windows® Operating System
File Description  : NT Kernel & System
File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
Company           : Microsoft Corporation
Full Path         : C:\Windows\system32\ntkrnlpa.exe
Filename          : win32k.sys
Address In Stack  : win32k.sys+bc430
From Address      : 0x97420000
To Address        : 0x9766a000
Size              : 0x0024a000
Time Stamp        : 0x4a5bc2a2
Time String       : 7/14/2009 3:56:26 AM
Product Name      : Microsoft® Windows® Operating System
File Description  : Multi-User Win32 Driver
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Company           : Microsoft Corporation
Full Path         : C:\Windows\system32\win32k.sys

Attached Files

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#2 wpgwpg


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Posted 11 July 2014 - 02:13 PM

 I see numerous problems with your graphics device driver.  If you have any drivers you didn't get from Dell, that could be your problem.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 zingo156


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Posted 11 July 2014 - 02:14 PM

One of your blue screens is related to either directx, your video driver or video card. Update your video card driver step 1.


The other common 0x19 I do not have much experience with.

If I am helping you with a problem and I have not responded within 48 hours please send me a PM.

#4 Brixham


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Posted 16 July 2014 - 07:43 AM

Experienced two years ago similar problem. HP/Compaq W7. Try take out one of your 1 or 2 GB memory cards. If problem is still there replace card and take the out the  card. In my situation one of those card was defect. Afterwards problem came never back (touch wood).

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