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Posted 30 May 2006 - 11:52 AM
Posted 30 May 2006 - 12:24 PM
Posted 30 May 2006 - 03:08 PM
Borrowing a Compaq Restore disk will not work unless it is for the exact same model which originally came with the exact same options (hardware).
Even if you could find that, or if you use a Windows XP retail full install disk you will need your 25 digit MS Key/license number.
Being that Firefox still works, I suggest you download and use Magicaljellybean Keyfinder v1.41 which you can download from magicaljellybean.com which will give you the key number for the installation of Windows on your computer.
Write it down and save it as you will need it, if not now, certainly in the future.
Your inability to use Internet Explorer (and therefore your ability to use Active X) is what is preventing you from being able to use Windows Update
and most of the web based anti-virus scans. They will not work with mozilla based browsers like Firefox.
There is one scan that is java based and will work with Firefox:
Trend Micro antivirus European Edition (supports Mozilla based browsers)
You can also download and install Hijack This on your root drive (not on the desktop and not in a temp folder), and then post a HJT Log in our HJT Forum (not here in this forum)
Read the pinned post in our “HijackThis” forum,
Carefully read and follow all directions explicitly.
Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUM – not in this forum,
at this link.
Include the specs for your computer (ie, processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)
Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in the correct folder for them may be fine while in another may be malware hiding.
A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.
It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Please be patient as this team is manned by volunteers. They will help you in order received as soon as possible.
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team, and do not make any changes to your system (changes, including any attempted repairs, will make your computer to be different than displayed in the log you posted and therefore make your log inaccurate).
The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having 1 reply.
A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.
So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.
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