This is my suggestion, since an identical model is still being distributed,
Call Dell, explain the situation, don't blow your cool at all costs. Ask to see what they'll do for you. Sometimes you can get a helpful tech & they'll do something, even if you have to pay for shipping, There's always the chance this is common with these models, you have nothing to lose but a few minutes time.
Now that being stated, this is the precise reason why everyone who buys a new computer should buy a SquareTrade warranty. With up to 40% off, up to max of $30, 4 year warranties are very low cost. So if chance this computer is a lemon & it costs too much to fix, keep SquareTrade in mind for your next computer purchase. 4 years for a little over $100 isn't bad.
It's seemed that for every day in the last week, a computer is dropping after the warranty expires. I doubt it's intended, however though specs has improved greatly over the last 3-4 years, quality has gone downhill by an equal amount. Used to be a Dell notebook would run for years before giving trouble, now it's the opposite.
Anyway, that would be a good place to start, is by contacting Dell. The worst thing they can say is they can't assist you.
See what they say, then post back. We'll do our best to assist.
Best of Luck,