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Posted 10 July 2014 - 09:35 PM
Posted 11 July 2014 - 10:09 AM
Hello and welcome -
You leave very little detail on the type(s) of infection found by Microsoft Safety Scanner
Please list the name(s) of the program(s) that M/soft Scanner finds, but has problems removing.
More so, you leave no detail on your Operating System and your currently Installed Security programs.
Please run this small program so we can see what security you have installed, and if your computer is safe.
Download Screen317 Security Check and Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please Copy and Paste the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to do
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