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What could be my problem?


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#1 Nung221

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Posted 10 July 2014 - 01:11 PM

Hello, when i turn on my computer (Obviously it turns on) but then a few seconds later it turns off. BUT then a few seconds later it turns on and runs normally. I was wondering what it could be. I know my computer still works but there has to be something wrong for it to do that. Please help.



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#2 wpgwpg

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Posted 10 July 2014 - 01:26 PM

 Is it really turning off for a few moments or are you just seeing a blank screen for maybe 20 - 30 seconds?  If the latter, that can happen normally.  If you have more than one OS installed, one of them is Windows 8, and you select a different one, it will reboot itself to load the other OS.  

 To help further Please download and run Speccy from here: http://www.bleepingcomputer.com/download/speccy/ .  After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.  


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 Nung221

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Posted 10 July 2014 - 01:32 PM

 Is it really turning off for a few moments or are you just seeing a blank screen for maybe 20 - 30 seconds?  If the latter, that can happen normally.  If you have more than one OS installed, one of them is Windows 8, and you select a different one, it will reboot itself to load the other OS.  

 To help further Please download and run Speccy from here: http://www.bleepingcomputer.com/download/speccy/ .  After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.  

I have only windows 7 installed and yes i can see and hear it turn on then back on.

http://speccy.piriform.com/results/25Ieqfm3zNmXsaurmoumaiQ



#4 wpgwpg

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Posted 10 July 2014 - 02:03 PM

 Strange.  All your temperatures look good (under 35 C - that's great), and the SMART data for your drives looks good, so I don't see anything suspicious in the Speccy report.  I see you have an Asus motherboard; did you get all your drivers from Asus?  You could look in Device Manager to see if any entries have ! or ? next to them.  You might also run Malwarebytes, get it up to date, then do a scan.  After it runs, click Quarantine All and follow the onscreen instructions.  

 In addition to the above, let's download and run MiniToolBox from here:

http://www.bleepingcomputer.com/download/minitoolbox/ and run it with the following boxes checked:

 

List last 10 Event Viewer Errors
 
List Installed Programs
 
Post the resulting log here & let's see if your error log is showing any kind of problem we don't know about.

Edited by wpgwpg, 10 July 2014 - 02:04 PM.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#5 Nung221

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Posted 10 July 2014 - 02:45 PM

 

 Strange.  All your temperatures look good (under 35 C - that's great), and the SMART data for your drives looks good, so I don't see anything suspicious in the Speccy report.  I see you have an Asus motherboard; did you get all your drivers from Asus?  You could look in Device Manager to see if any entries have ! or ? next to them.  You might also run Malwarebytes, get it up to date, then do a scan.  After it runs, click Quarantine All and follow the onscreen instructions.  

 In addition to the above, let's download and run MiniToolBox from here:

http://www.bleepingcomputer.com/download/minitoolbox/ and run it with the following boxes checked:

 

List last 10 Event Viewer Errors
 
List Installed Programs
 
Post the resulting log here & let's see if your error log is showing any kind of problem we don't know about.

 

There is no problems in device manager. I also attached the result file. Also i got all the drivers for my motherboard from the disk. I know i should have got the uptodate ones from the website but i didnt.

Attached Files


Edited by Nung221, 10 July 2014 - 02:46 PM.


#6 wpgwpg

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Posted 10 July 2014 - 03:13 PM

 OK, in the MiniToolBox report I see a whole bunch of errors in your Grand Theft Auto San Andreas game, so for starters I'd uninstall that and reinstall it if you want to keep it.  Also I see it's trying to install two MS updates, KB973688 and KB954430 and failing.  These two patches have been around since 2010, so I'm wondering about your maintenance level.  Here's a description of what they do here: http://www.sevenforums.com/windows-updates-activation/62848-2-important-updates-kb973688-kb954430.html

You can download and try reinstalling these here: http://www.microsoft.com/en-us/download/details.aspx?id=13631 and here: http://www.microsoft.com/en-us/download/details.aspx?id=14623

 

Good luck.


Edited by wpgwpg, 10 July 2014 - 03:14 PM.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#7 Nung221

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Posted 10 July 2014 - 03:16 PM

 OK, in the MiniToolBox report I see a whole bunch of errors in your Grand Theft Auto San Andreas game, so for starters I'd uninstall that and reinstall it if you want to keep it.  Also I see it's trying to install two MS updates, KB973688 and KB954430 and failing.  These two patches have been around since 2010, so I'm wondering about your maintenance level.  Here's a description of what they do here: http://www.sevenforums.com/windows-updates-activation/62848-2-important-updates-kb973688-kb954430.html

You can download and try reinstalling these here: http://www.microsoft.com/en-us/download/details.aspx?id=13631 and here: http://www.microsoft.com/en-us/download/details.aspx?id=14623

 

Good luck.

Thanks, also i know about the gta i'v uninstalled several time due to me doing something wrong. So i think they are from those times because i have it running fine now. Also i will install those updates, thanks for the links.






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