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Tons of Pop-Ups MalwareBytes automatically closes when updating

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2 replies to this topic

#1 ClearTech


  • Members
  • 1 posts
  • Local time:10:11 AM

Posted 10 July 2014 - 10:12 AM

Help! As stated in the topic title we are getting lots of pop-ups when trying to browse the Internet. I tried running MalwareBytes but it automatically closes when trying to update. I tried running the MalwaeBytes in normal Windows mode and Safemode with Networking as well... same problem with both.


DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16421  BrowserJavaVersion: 10.45.2
Run by dentrix at 10:54:27 on 2014-07-10
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.4009.2018 [GMT -4:00]
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Henry Schein, Inc\HSPS.eServices.DigitalHighway.Services.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
C:\Program Files (x86)\Dell\Dell KM632 Wireless Keyboard Caps Lock Indicator\OSDSrv.exe
C:\Program Files\pcreg\pcreg.exe
C:\Program Files (x86)\6E6B36EB-9156-411B-B951-C735F4747DCF\SupraSavingsService64.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Henry Schein, Inc\HSPS.eServices.DigitalHighway.Legacy32.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Dentrix\DtxQuickLaunch.exe
C:\Program Files (x86)\Henry Schein, Inc\eSync\Open Interface Client\HSPS.OpenInterface.Client.Shell.exe
C:\Program Files (x86)\Dell\Dell KM632 Wireless Keyboard Caps Lock Indicator\LaunchOSDSrv.exe
C:\Patterson Imaging\Shared Files\esinetconnect.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Dell\Dell KM632 Wireless Keyboard Caps Lock Indicator\IndicatorOSD.exe
C:\Program Files (x86)\Dentrix\WebSyncReminder.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Adobe\Reader 8.0\Reader\AcroRd32.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.com/
uProxyOverride = <-loopback>
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -
uRun: [DtxQuickLaunch.exe] C:\Program Files (x86)\Dentrix\DtxQuickLaunch.exe
mRun: [Chicony_OSD] "C:\Program Files (x86)\Dell\Dell KM632 Wireless Keyboard Caps Lock Indicator\LaunchOSDSrv.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
mRun: [ESInetConnect] "C:\Patterson Imaging\Shared Files\esinetconnect.exe"
mRun: [ScanSnap WIA Service Checker] C:\Windows\SSDriver\fi5110\SsWiaChecker.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\eSync.lnk - C:\Program Files (x86)\Henry Schein, Inc\eSync\Open Interface Client\HSPS.OpenInterface.Client.Shell.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PIBridge.LNK - \\bv-server\Shared Files\PIBridge.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WEBSYN~1.LNK - C:\Program Files (x86)\Dentrix\WebSyncReminder.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:255
mPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
mPolicies-Explorer: HideSCAHealth = dword:1
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {5554DCB0-700B-498D-9B58-4E40E5814405} - hxxps://app.sciondental.com/Reserved.ReportViewerWebControl.axd?ReportSession=pnu3zivui1hgsaylavwer255&ControlID=82cb5b10599e46e7aec497523bfea928&Culture=1033&UICulture=1033&ReportStack=1&OpType=PrintCab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T28L10NSP10EP1-16277/webex/ieatgpc1.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com//activex/ractrl.cab?lmi=1058
TCP: NameServer =
TCP: Interfaces\{00BAC0ED-6C28-42B0-9DED-1C2937E60EB1} : DHCPNameServer =
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab
x64-DPF: {CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
============= SERVICES / DRIVERS ===============
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-3-16 55856]
R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2011-4-18 189440]
R1 netfilter64;netfilter64;C:\Windows\System32\drivers\netfilter64.sys [2014-6-12 46376]
R2 Digital Highway Server;Digital Highway Server;C:\Program Files (x86)\Henry Schein, Inc\HSPS.eServices.DigitalHighway.Services.exe [2011-12-15 36864]
R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2012-1-31 376144]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2011-9-16 16056]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2012-3-23 72216]
R2 OSDSvc;ChiconyOSDService;C:\Program Files (x86)\Dell\Dell KM632 Wireless Keyboard Caps Lock Indicator\OSDSrv.exe [2012-3-16 176128]
R2 pcregservice;pcregservice Service;C:\Program Files\pcreg\pcreg.exe [2014-4-25 249024]
R2 SupraSavingsService64;SupraSavingsService64;C:\Program Files (x86)\6E6B36EB-9156-411B-B951-C735F4747DCF\SupraSavingsService64.exe [2014-6-25 172544]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-3-16 317440]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-7-9 122584]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\System32\drivers\MpNWMon.sys [2011-4-18 40832]
R3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2011-4-27 84864]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-3-16 539240]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
S3 ESCameraService;ESCameraService;C:\Patterson Imaging\Shared Files\ESCameraService.exe [2007-2-12 49152]
S3 netvsc;netvsc;C:\Windows\System32\drivers\netvsc60.sys [2010-11-21 168448]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 SynthVid;SynthVid;C:\Windows\System32\drivers\VMBusVideoM.sys [2010-11-21 22528]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-3-24 1255736]
=============== Created Last 30 ================
2014-07-10 14:52:48 -------- d-----w- C:\Program Files\Unlocker
2014-07-10 14:42:04 -------- d-sh--w- C:\$RECYCLE.BIN
2014-07-09 18:42:48 75888 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{1B9E3D02-09FB-4BE2-A3B8-4FF8F2ABBD74}\offreg.dll
2014-07-09 18:40:43 10779000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{1B9E3D02-09FB-4BE2-A3B8-4FF8F2ABBD74}\mpengine.dll
2014-07-09 18:10:32 -------- d-----w- C:\Program Files\SupraSavings
2014-07-09 17:55:29 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-07-09 17:53:24 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-07-09 17:53:24 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-07-09 17:53:24 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-07-09 17:53:24 -------- d-----w- C:\ProgramData\Malwarebytes
2014-07-09 17:53:24 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-07-09 17:53:10 -------- d-----w- C:\Users\dentrix\AppData\Local\Programs
2014-06-26 19:22:41 -------- d-----w- C:\Program Files (x86)\6E6B36EB-9156-411B-B951-C735F4747DCF
2014-06-12 19:05:34 46376 ----a-w- C:\Windows\System32\drivers\netfilter64.sys
==================== Find3M  ====================
2014-07-09 15:12:22 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-07-09 15:12:22 699056 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-06-06 18:01:46 107368 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll
2014-06-06 18:01:42 35656 ----a-w- C:\Windows\System32\LMIport.dll
2014-06-06 18:01:40 92488 ----a-w- C:\Windows\System32\LMIinit.dll
2014-04-18 13:03:20 92488 ----a-w- C:\Windows\System32\LMIinit.dll.000.bak
============= FINISH: 10:54:43.34 ===============

Attached Files

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#2 nasdaq


  • Malware Response Team
  • 38,243 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:11 AM

Posted 13 July 2014 - 09:02 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.


Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

Let me know what problem persists.

#3 nasdaq


  • Malware Response Team
  • 38,243 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:11 AM

Posted 19 July 2014 - 07:57 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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