My friend's computer became very slow a couple of weeks ago.
After looking at it for a few days and installing and unistalling software and/or programs, her workmate told that her computer had been infected with a virus and that he had cleaned it, but since it was still slow, he would need to reformat the C: drive. She dropped off the laptop with me for help.
The OS is Windows 7 Starter, Version 6.1 (Build 7601: Service Pack1)
There were some missing drivers, which I installed from the official Toshiba site. I updated Windows, but it is still slow. It takes ages to start or shut down any program.
I then installed free AVG 2014 and scanned it. The virus vault lists the following:
3 Trojan horses BackDoor.Generic_c.LPW, a corrupted executable file. Should I delete these from the vault?
MBAM picks up nothing.
Edited by hamluis, 09 July 2014 - 04:38 PM.
Moved from MRL to Am I Infected - Hamluis.