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Wont go to desktop


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#1 Hatin_Br0k3n_c0mpter

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Posted 09 July 2014 - 03:18 PM

Although I can boot up windows, it doesn't start right, it always asks to do startup repair before Windows will boot and

I have to select Start up Windows Normally.

 

When I run Startup Repair, it hangs indefinitely, so I made a boot disc.

 

When I run Startup Repair from the boot disc I get a message that an error cannot be repaired. Here is the log

 

The Windows Repair Problem Signature
Problem Event Name: Startup Repair Offline
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: Unknown
Problem Signature 4: 255
Problem Signature 5: External Media
Problem Signature 6: Bad Driver
Problem Signature 7: NoRootCause
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

 

I do not have any External Media connected!  So this is weird!

 

I downloaded and installed MBAM and although it found some issues it did not fix the startup issue.

I am not sure how to identify the problem and solve it.


Edited by hamluis, 09 July 2014 - 04:35 PM.
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#2 Willm

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Posted 10 July 2014 - 12:16 AM

Hi,

 

Are you able to start up in Safe Mode, if so are you able to reach your desktop? After that you can try and run MBAM again and see if what it finds, and/or fixes. Then try rebooting it again, and see what happens.



#3 Hatin_Br0k3n_c0mpter

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Posted 10 July 2014 - 01:57 PM

Already did everything I can do, I have done all advanced options and tried what you said.  Nothing works.  :blush:



#4 boopme

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Posted 10 July 2014 - 03:58 PM

Appears we should get a deeper look. Please follow this Preparation Guide, do steps 6,7 and 8 and post in a new topic.
Let me know if all went well.
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