Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Removing Advertismen


  • This topic is locked This topic is locked
10 replies to this topic

#1 aidanski

aidanski

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:57 PM

Posted 30 May 2006 - 04:36 AM

Hi there,
Hope you can help. I picked up something called advertismen and when I tried to uninstall it it kept rebooting and replicating itself. I used a fix described at www.vividreflection.com but now windows installer keeps hanging. Heres my logfile. Hope you can find something to explain this. I'm frazzled at this stage chasing it down.

myLogfile of HijackThis v1.99.1
Scan saved at 10:04:27 AM, on 5/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Prevx1\PXAgent.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\EzButton\CplBCL50.EXE
C:\WINDOWS\system32\1XConfig.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Prevx1\PXConsole.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\HijackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CplBCL50] C:\Program Files\EzButton\CplBCL50.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [PrevxOne] C:\Program Files\Prevx1\PXConsole.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.tangent.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1147941600398
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1148005935046
O17 - HKLM\System\CCS\Services\Tcpip\..\{739CDC21-8FF3-4701-AD78-AB0CF9BB9ED0}: NameServer = 192.168.1.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\system32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing)
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

BC AdBot (Login to Remove)

 


#2 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:06:57 PM

Posted 31 May 2006 - 10:42 AM

Hello and welcome to BC. :thumbsup:

Your log doesn't look too bad at all.

You are running HijackThis directly from the Desktop and it needs to be run from within a folder; please create a new folder for it and move/drag the program into the new folder. Please do this before going any further!

====================================

Close all programs leaving only HijackThis running. Place a check against the following, making sure you get just these and not any others by mistake. If you get any warnings from PrevX or any of your other security programs, allow the changes to take place.:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html

If the URL is not the provider of your computer or your ISP, have HijackThis fix this too.

O14 - IERESET.INF: START_PAGE_URL=http://www.tangent.com

Click on Fix Checked when finished and exit HijackThis.

====================================
Please download Ccleaner and save it to your desktop.

Tutorial for CCleaner

During the installation be sure to UN-check the box for "Ccleaner Yahoo Toolbar" unless you want it
  • Click on Options,
  • Select Advanced
  • Now UNCHECK "Only delete files in Windows Temp folders older than 48 hours"
  • Make sure the Cleaner block on the left is selected.
  • Do not use the "Issues" block . It's meant for professionals.
  • Choose the Windows tab.
  • Check everything EXCEPT Advanced part of the Menu.
  • Click on "Analyze". This process could take a while.
  • If you don't want to loose your login passwords to certain sites, click on Options
  • Select cookies and move the ones you want to keep to the "cookies to keep" section, by highlighting and using the arrows in the middle.
  • Choose Run Cleaner.
When CCleaner shows how much has been removed, cleaning is finished. Click Exit.
If you have more than one users, run Ccleaner for every user

===================================

Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 5.0 Update 7 .

Go to Start " Control Panel " Add/Remove Programs.[*]Search for all previous installed versions of Java. (J2SE Runtime Environment.... ) and delete them.
It/they should have this icon next to it/them: Posted Image
Then download and install the newest version. 1.5.07 from here.

===================================

Post back a fresh HijackThis log please and give me some feed back on how the computer is running now.

#3 aidanski

aidanski
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:57 PM

Posted 01 June 2006 - 04:55 AM

Hi there and thanks for your help to date. Have done what you suggested. One thing though. I couldn't find any sign of sun java in add/remove I think it may be incorporated into dreamweaver. Is this why its not listed separately in add/remove ? The computer is running faster but when I try to uninstall anything using add/remove windows installer is still hanging. It just opens the windows installer window and sits there twiddling its tumbs. The only way to end it is using task manager and then I get the non-responsive program message. thats where I'm at to date. New hijack this log included. Hope you might be able to shed some more light on the problem. once again thanks for your help.

aidanski.

Logfile of HijackThis v1.99.1
Scan saved at 10:38:10 AM, on 6/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Prevx1\PXAgent.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\1XConfig.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\EzButton\CplBCL50.EXE
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Prevx1\PXConsole.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Hijackthis\HijackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CplBCL50] C:\Program Files\EzButton\CplBCL50.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [PrevxOne] C:\Program Files\Prevx1\PXConsole.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1147941600398
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1148005935046
O17 - HKLM\System\CCS\Services\Tcpip\..\{739CDC21-8FF3-4701-AD78-AB0CF9BB9ED0}: NameServer = 192.168.1.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\system32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing)
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

#4 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:06:57 PM

Posted 01 June 2006 - 09:18 AM

Hi again :thumbsup:

Hi there and thanks for your help to date. Have done what you suggested. One thing though. I couldn't find any sign of sun java in add/remove I think it may be incorporated into dreamweaver

You're welcome. It's possible that you are not using Sun's Java but Windows' one. See here

If you like, you can go ahead and download the latest Java RE 1.5.07 either from the above link or from the link I provided.

The computer is running faster but when I try to uninstall anything using add/remove windows installer is still hanging.

Following links may help you to resolve that issue as it doesn't appear to be malware related.

http://support.microsoft.com/kb/555175/en-us

http://support.microsoft.com/?scid=http%3A...5829%2Fen-us%2F

http://forums.spywareinfo.com/lofiversion/...php/t69153.html

Let's do a couple more scans to make sure that there isn't anything else hiding around.

Download and install Ewido Anti-Malware

During the installation, uncheck the following under Additional Options:
Install background guard
Install scan via context menu


Check for updates but do not run it yet.

Note: If you have problems with the updater, you can manually update Ewido.
Download ewido-signatures-full-current.exe from here and save to your Desktop.
All you need to do then is to double-click it, click Install and then when it has finished, Close.

============================================

Reboot your computer in Safe Mode using the F8 method below. Let me know if you run into any problems doing that:

a. If the computer is running, shut down Windows, and then turn off the power.
b. Wait 30 seconds, and then turn the computer on.
c. Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
d. Ensure that the Safe Mode option is selected.
e. Press Enter. The computer then begins to start in Safe mode.

============================================
  • Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan.
  • Click on Scanner
  • Click on Settings
  • Under How to scan check all boxes
  • Under Unwanted Software check all boxes
  • Under What to scan select Scan every file
  • Click on Ok
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
If Ewido finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says Perform action on all infections and put a checkmark in the box next to Create encrypted backup, then choose clean and click OK.

Once the scan has completed, there will be a button located on the bottom of the screen named Save Report.

Click Save Report button and save it to your desktop for easy access.

Now close Ewido-Anti-Malware.

Warning: While the scan is in progress, DO NOT open any folders or the Windows Control Panel !!

============================================

Please do an online scan with Kaspersky Online Scanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      • Extended (If available otherwise Standard)
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Please post back the Ewido and Kaspersky results.

#5 aidanski

aidanski
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:57 PM

Posted 04 June 2006 - 12:35 PM

Hi again and thanks for your patience. Was away and only got to your reply today.

I followed your instructions and read all the material you recommended. I have removed windows Java VM version 3810 and installed Sun Java Runtime version 1.05.07. I also downloaded Windows Installer 3.1 v2. This seems to have sorted the add/remove uninstall problem. So a huge thanks to you and the good work you all do @ bleepingcomputers. I ran ewido as you described and nothing showed up. Have posted report. I also ran Kapersky online scan. It found the items which norton has quarantined and one other item. I have also posted that report. What else can I say. My problem seems sorted so once again thanks.

aidanski.

KASPERSKY ON-LINE SCANNER REPORT
Sunday, June 04, 2006 4:35:42 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.78.0
Kaspersky Anti-Virus database last update: 4/06/2006
Kaspersky Anti-Virus database records: 198434


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\
E:\

Scan Statistics
Total number of scanned objects 53598
Number of viruses found 9
Number of infected objects 24
Number of suspicious objects 0
Duration of the scan process 01:40:47

Infected Object Name Virus Name Last Action
C:\Program Files\Norton AntiVirus\Quarantine\057D5AAE.dlb Infected: Trojan-Downloader.Win32.Small.cwj skipped

C:\Program Files\Norton AntiVirus\Quarantine\2E805B45.inx Infected: Packed.Win32.Tibs skipped

C:\Program Files\Norton AntiVirus\Quarantine\38587274.exe Infected: P2P-Worm.Win32.VB.dz skipped

C:\Program Files\Norton AntiVirus\Quarantine\38BD031D.dlb Infected: Packed.Win32.Tibs skipped

C:\Program Files\Norton AntiVirus\Quarantine\39875DFD Infected: P2P-Worm.Win32.VB.dw skipped

C:\Program Files\Norton AntiVirus\Quarantine\3E04282E.dlb Infected: Packed.Win32.Tibs skipped

C:\Program Files\Norton AntiVirus\Quarantine\57D53C64.jar/BlackBox.class Infected: Exploit.Java.ByteVerify skipped

C:\Program Files\Norton AntiVirus\Quarantine\57D53C64.jar/VerifierBug.class Infected: Exploit.Java.ByteVerify skipped

C:\Program Files\Norton AntiVirus\Quarantine\57D53C64.jar/Beyond.class Infected: Trojan-Downloader.Java.OpenConnection.aa skipped

C:\Program Files\Norton AntiVirus\Quarantine\57D53C64.jar ZIP: infected - 3 skipped

C:\Program Files\Norton AntiVirus\Quarantine\57D53C64.jar CryptFF: infected - 3 skipped

C:\Program Files\Norton AntiVirus\Quarantine\6E614302.jar/BlackBox.class Infected: Exploit.Java.ByteVerify skipped

C:\Program Files\Norton AntiVirus\Quarantine\6E614302.jar/VerifierBug.class Infected: Exploit.Java.ByteVerify skipped

C:\Program Files\Norton AntiVirus\Quarantine\6E614302.jar/Beyond.class Infected: Trojan-Downloader.Java.OpenConnection.aa skipped

C:\Program Files\Norton AntiVirus\Quarantine\6E614302.jar ZIP: infected - 3 skipped

C:\Program Files\Norton AntiVirus\Quarantine\6E614302.jar CryptFF: infected - 3 skipped

C:\Program Files\Norton AntiVirus\Quarantine\6EDA547E.dlb Infected: Trojan-Dropper.Win32.Small.wp skipped

C:\Program Files\Norton AntiVirus\Quarantine\6EDA547E.wmf Infected: Trojan-Downloader.Win32.Agent.acd skipped

C:\Program Files\Norton AntiVirus\Quarantine\77C13E5D.jar/BlackBox.class Infected: Exploit.Java.ByteVerify skipped

C:\Program Files\Norton AntiVirus\Quarantine\77C13E5D.jar/VerifierBug.class Infected: Exploit.Java.ByteVerify skipped

C:\Program Files\Norton AntiVirus\Quarantine\77C13E5D.jar/Beyond.class Infected: Trojan-Downloader.Java.OpenConnection.aa skipped

C:\Program Files\Norton AntiVirus\Quarantine\77C13E5D.jar ZIP: infected - 3 skipped

C:\Program Files\Norton AntiVirus\Quarantine\77C13E5D.jar CryptFF: infected - 3 skipped

C:\WINDOWS\Motive\btbb\pskill.exe Infected: not-a-virus:RiskTool.Win32.PsKill.1101 skipped

Scan process completed.

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 2:37:07 PM, 6/4/2006
+ Report-Checksum: 4A5E6A47

+ Scan result:

No infected objects found.


::Report End

#6 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:06:57 PM

Posted 04 June 2006 - 12:58 PM

Hello aidanski :huh:

This is excellent. :thumbsup: You've done a great job. :flowers:

The items flagged by Kaspersky are indeed in the Norton quarantine. You can go ahead and delete those from the quarantine. If you need help to refresh your memory on how to do that visit this link. The last item it's reporting is a false positive. You don't need to worry about that. Here are some tips to keep your system clean and secure. You already may have some of them. Feel free to pick and choose any that you don't have.

Disable and Enable System Restore. Because Windows regularly sets restorepoints, it's very possible that the malware, you have removed, is still present in the System Restore. If you put Windows back to such a restorepoint, this malware will be put back, as well.

This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.) Please do this ONLY ONCE, not on a regular basis.

1. Right-click My Computer, and then click Properties.
2. On the System Restore tab, put a check mark in the 'Turn Off System Restore' check box.
3. Click OK, and then click Yes.

4. Restart the computer.
5. Repeat steps 1 - 2, this time clearing the box beside 'Turn Off System Restore', click 'OK'.

Reboot normally.

You can also find instructions on how to disable and re enable system restore here:
Windows XP System Restore Guide

And that's all. But to help protect you against further infections, and also to help prevent criminals using your computer to infect other people's computers on the web, I recommend the following: (You may already have some of the items)

Make your Internet Explorer more secure - This can be done by following these simple instructions:

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Avoid illegal sites, because that's where most malware is present.

* Don't click on links inside popups.
* Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware.
* Download free software only from sites you know and trust. Because a lot of free software can bundle other software, including spyware.

Keep your antivirus-program up-to-date and do regular scans with it. Please make sure that you have only one active antivirus program on your system.
If you haven't got an antivirus, you can download and install one of the following free ones: Make sure that you have only ONE antivirus running on your computer as more than one would cause conflict and render the computer vulnerable.

AVG Free here
AntiVir here
Avast here

It is essential to keep the anti-virus program fully updated.
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site <http://windowsupdate.microsoft.com/> to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site <http://office.microsoft.com/officeupdate/m...g.aspx?lc=en-us> and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Keep your pestware-scanners up-to-date and do regular scans with them.

To keep your computer free of Spyware, Adware, Hijackers etc., download and install the following free pestware-scanners (if you haven't installed them already):
AdAware here
Spybot here Remember to "immunize" after each update
Windows Defender here

Install realtime pestware-scanners and keep them up-to-date.

The following free realtime pestscanners prevent a number of malware-variants from entering your computer, in the first place:

SpywareBlaster here Remember to "enable all protection" after each update.
SpywareGuard here

If you haven't got one, already, install a firewall and keep it up-to-date. Please make sure that you have only one active firewall on your system.

A firewall will prevent unauthorized contact between your computer and internet.
If there is no firewall installed on your computer, you can download and install one of the following free firewalls:
ZoneAlarm here
Kerio Personal Firewall here
Outpost here
Important: (Windows XP only) If you install a firewall, be sure to turn off the WinXP-firewall!

Test your firewall here to make sure that it's working properly

Install these programs, to make surfing with Internet Explorer safer:

A popup-blocker, f.e. Google Toolbar here: A popup-blocker prevents popup-windows from opening, when you come along a websites that uses them, during internet-surfing.

IE-SPYAD here: This utility adds a long list of known bad sites to Internet Explorer's Restricted Sites zone. This prevents those sites from executing their malicious programs on your computer.

SiteHound by Firetrust
here:

Firetrust introduces the SiteHound Toolbar - the safe way to browse the Internet. With SiteHound, when you browse the Internet, you're shown a warning page every time you go to a site which is a known scam, potentially loads viruses or spyware on to your computer, has questionable content or anything you would not consider reasonable. You are shown a warning page with information about that site. From there you can choose to enter the site or go back. SiteHound is a free add-on to Internet Explorer.

Install and use an alternative browser to surf on the internet.

Because Internet Explorer is the most-used browser on the planet, most of the hijackers, adware and spyware are made to abuse your computer thru Internet Explorer.
Here are some good alternative browsers:
Mozilla Suite here
Mozilla Firefox here
Opera here
Netscape here
Important: You can not uninstall Internet Explorer.
First of all, it's part of Windows and you'll need it to download and install Windows Updates.
Secondly, There are some sites that are only accessable with Internet Explorer, e.g. most of the Online Malware-scanners.

But above all, keep all your software UP-TO-DATE at all time!!

Also, I would recommend reading the excellent advice by Tony Klein: So how did I get infected in the first place

Happy and safe surfing. :huh:

#7 aidanski

aidanski
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:57 PM

Posted 05 June 2006 - 09:47 AM

Thanks again for all your help, advice and support. 'Amateur' doesn't do your knowledge justice. You help has been succinct and easy to follow and I will take all the steps you recommend in your last post.
One thing of interest which you could file away for reference. As you probably noticed I have prevx1 installed which runs from startup. I had to re-install my printer a hp 2350 all-in-one series, but when I tried to re-install with prevx1 running the install hung as it was authenticating one of the install programs. ICE something or other. I didn't catch the full name. I tried unsuccessfully 3 times. It was only when I turned off prevx1's real time scanning that I was able to install the printer. Hope the info might help someone in the future. Once again thanks for all your help.

Aidanski.

#8 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:06:57 PM

Posted 05 June 2006 - 01:07 PM

Hi aidanski,

Thank you for the info on Previx1. I'll include it in the list of real time scanners to watch for. It was a pleasure working with you. Take care. :thumbsup:

#9 aidanski

aidanski
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:57 PM

Posted 05 June 2006 - 02:01 PM

Another quick update. Have had to fully remove prevx1 as printer wouldn't run properly. Also when it came to shutting down after printer had been installed and with prevx1 running in real time shut down and restart buttons failed to work. Had to do a forced shutdown using task manager. Printer etc worked fine after reboot and with prevx1 shut down, so decided to uninstall to avoid any more conflict.

Thank you amateur...............I am clean..........

#10 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:06:57 PM

Posted 06 June 2006 - 07:36 AM

Well done. :thumbsup:

#11 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:06:57 PM

Posted 06 June 2006 - 07:45 AM

Since your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please PM me or a staff member with the address of the thread, and we will reopen it for you. This applies only to the original topic starter. Everyone else please begin a New Topic.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users