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Experiencing Trojan.Viknok Activity 3 blocked with installed Norton Program


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11 replies to this topic

#1 ScottMDB

ScottMDB

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:08:28 AM

Posted 07 July 2014 - 10:27 AM

Norton Power eraser had already dealt with RPCSS.dll when I had NortonLive try to fix my computer, I had noticed slight "lags" when scrolling on FB.  The computer restarted itself the other day and Viknok was blocked repeatedly again by Norton.  I am sending this in safe mode with networking.Attached File  attach.txt   14.23KB   0 downloads

 

 DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK

Internet Explorer: 11.0.9600.17126  BrowserJavaVersion: 10.55.2
Run by Scott at 11:14:34 on 2014-07-07
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8140.7043 [GMT -4:00]
.
AV: Norton Security Suite *Enabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton Security Suite *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton Security Suite *Enabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
svchost.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\ctfmon.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Users\Scott\AppData\LocalLow\Vuze_Remote\prxtbVuz0.dll
mURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Users\Scott\AppData\LocalLow\Vuze_Remote\prxtbVuz0.dll
mWinlogon: Userinit = userinit.exe
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\ips\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2012\IEBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Users\Scott\AppData\LocalLow\Vuze_Remote\prxtbVuz0.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Vuze Remote Toolbar: {BA14329E-9550-4989-B3F2-9732E92D17CC} - C:\Users\Scott\AppData\LocalLow\Vuze_Remote\prxtbVuz0.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\coieplg.dll
TB: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Users\Scott\AppData\LocalLow\Vuze_Remote\prxtbVuz0.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\coieplg.dll
uRun: [BackgroundContainerV2] "C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Scott\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 75.75.75.75 75.75.76.76 192.168.1.1
TCP: Interfaces\{80859E63-EE2C-4C29-AE01-A209552C8F7B} : DHCPNameServer = 198.224.186.135 198.224.187.135
TCP: Interfaces\{853EEF01-569C-4993-8C75-A2C3544CE32B} : DHCPNameServer = 75.75.75.75 75.75.76.76 192.168.1.1
TCP: Interfaces\{853EEF01-569C-4993-8C75-A2C3544CE32B}\3536F647472E08993702960586F6E656024335 : DHCPNameServer = 198.224.186.135 198.224.187.135
TCP: Interfaces\{853EEF01-569C-4993-8C75-A2C3544CE32B}\64F68764962393 : DHCPNameServer = 192.168.43.1
TCP: Interfaces\{853EEF01-569C-4993-8C75-A2C3544CE32B}\65562796A7F6E602D494649443531303C4027363932402355636572756 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{853EEF01-569C-4993-8C75-A2C3544CE32B}\84F6D6564424D27657563747 : DHCPNameServer = 75.75.75.75 75.75.76.76 192.168.33.1
TCP: Interfaces\{AF80CDDA-4B70-48F7-AFE4-44C6D9D0AB81} : DHCPNameServer = 172.168.21.22
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\coieplg.dll
x64-BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2012\x64\IEBHO.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\coieplg.dll
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {6032497A-4479-462B-ADB8-A0A372BB9A23} - msiexec /fu {6032497A-4479-462B-ADB8-A0A372BB9A23} /qn
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://heritageaction.com/?utm_source=heritagefoundation&utm_medium=heritage.org&utm_campaign=header
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}\plugins\np-mswmp.dll
FF - plugin: C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}\plugins\npFirefoxPlugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_70.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.http.pipelining.maxrequests - 8
FF - user.js: network.http.request.max-start-delay - 0
FF - user.js: network.http.max-connections - 48
FF - user.js: network.http.max-connections-per-server - 16
FF - user.js: network.http.max-persistent-connections-per-proxy - 16
FF - user.js: network.http.max-persistent-connections-per-server - 8
FF - user.js: browser.turbo.enabled - true
FF - user.js: browser.display.show_image_placeholders - true
FF - user.js: browser.chrome.favicons - false
FF - user.js: browser.urlbar.autocomplete.enabled - true
FF - user.js: browser.cache.memory.capacity - 65536
FF - user.js: content.notify.ontimer - true
FF - user.js: content.interrupt.parsing - true
FF - user.js: content.max.tokenizing.time - 2250000
FF - user.js: content.switch.threshold - 750000
FF - user.js: plugin.expose_full_path - true
FF - user.js: ui.submenuDelay - 0
FF - user.js: capability.policy.policynames - allowclipboard
FF - user.js: capability.policy.allowclipboard.sites - hxxps://http://mycourses.tesc.edu/mod/forum/post.php?forum=6161
FF - user.js: capability.policy.allowclipboard.Clipboard.cutcopy - allAccess
FF - user.js: capability.policy.allowclipboard.Clipboard.paste - allAccess
.
============= SERVICES / DRIVERS ===============
.
R0 NBVol;Nero Backup Volume Filter Driver;C:\Windows\System32\drivers\NBVol.sys [2012-7-14 72240]
R0 NBVolUp;Nero Backup Volume Upper Filter Driver;C:\Windows\System32\drivers\NBVolUp.sys [2012-7-14 15920]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1503000.00C\symds64.sys [2014-6-4 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1503000.00C\symefa64.sys [2014-6-4 1148120]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2011-6-10 91648]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2011-6-10 208896]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-1-21 428136]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\System32\drivers\rtl8192ce.sys [2012-1-21 1145448]
S1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20140606.001\BHDrvx64.sys [2014-6-9 1530160]
S1 ccSet_N360;N360 Settings Manager;C:\Windows\System32\drivers\N360x64\1503000.00C\ccsetx64.sys [2014-6-4 162392]
S1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20140703.001\IDSviA64.sys [2014-7-4 525016]
S1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1503000.00C\ironx64.sys [2014-6-4 264280]
S1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1503000.00C\symnets.sys [2014-6-4 593112]
S2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2012-1-21 89600]
S2 CLKMSVC10_38F51D56;CyberLink Product - 2012/01/20 23:16:39;C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [2011-2-25 241648]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2012\TrueSuiteService.exe [2011-8-26 260424]
S2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
S2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-9-12 227896]
S2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-5-27 30520]
S2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2011-7-11 26680]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-1-21 13592]
S2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-1-21 2413056]
S2 jhi_service;Intel® Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2011-2-24 212944]
S2 MediaDevSrv;MediaDevSrv;C:\ProgramData\MediaDev\1400448956\mediadev.exe [2014-5-18 366912]
S2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\n360.exe [2014-6-4 265040]
S2 sxuptp;SXUPTP Driver;C:\Windows\System32\drivers\sxuptp.sys [2013-1-18 299184]
S2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-1-21 2656536]
S2 WinDevSrv;WinDevSrv;C:\ProgramData\Online\sv.exe [2014-5-18 390464]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2013-12-4 35104]
S3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2014-2-26 103064]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2014-6-11 142128]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-6-10 111616]
S3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-1-21 317440]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\System32\drivers\netaapl64.sys [2012-3-26 22528]
S3 pksmouse;KS Mouse Suite Driver;C:\Windows\System32\drivers\pksmouse.SYS [2012-6-20 22528]
S3 pksusblf;KS USB Mouse Low Filter Driver;C:\Windows\System32\drivers\pksusblf.sys [2012-6-20 11776]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-11-3 19456]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-1-21 338536]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\drivers\ssudmdm.sys [2014-2-26 203672]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 t_mobile_zte_cdc_acm;T-Mobile webConnect CDC-ACM driver;C:\Windows\System32\drivers\t_mobile_zte_cdc_acm.sys [2012-6-1 77824]
S3 t_mobile_zte_cdc_ecm;t_mobile_zte_cdc_ecm;C:\Windows\System32\drivers\t_mobile_zte_cdc_ecm.sys [2012-6-1 52224]
S3 t_mobile_zte_cpo;T-Mobile webConnect Install;C:\Windows\System32\drivers\t_mobile_zte_cpo.sys [2012-6-1 14336]
S3 t_mobile_zte_ecm_enum;T-Mobile webConnect DC Enumerator;C:\Windows\System32\drivers\t_mobile_zte_ecm_enum.sys [2012-6-1 52224]
S3 t_mobile_zte_ecm_enum_filter;t_mobile_zte_ecm_enum_filter;C:\Windows\System32\drivers\t_mobile_zte_ecm_enum_filter.sys [2012-6-1 52224]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-5-5 56832]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-11-3 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-4-25 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-5-24 1255736]
S4 AdvancedSystemCareService6;Advanced SystemCare Service 6;C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCService.exe [2012-11-3 464256]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;C:\Program Files\Microsoft SQL Server\100\Shared\sqladhlp.exe [2009-7-22 61976]
S4 RsFx0105;RsFx0105 Driver;C:\Windows\System32\drivers\RsFx0105.sys [2011-9-22 311144]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);C:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\SQLAGENT.EXE [2011-9-22 431464]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
FileExt: .js: JSFile=C:\Windows\System32\WScript.exe "%1" %* [UserChoice]
.
=============== Created Last 30 ================
.
2014-07-02 19:05:34 -------- d-----w- C:\ProgramData\vrq_logs
2014-07-02 18:55:21 -------- d-----w- C:\Windows\pss
2014-07-02 18:39:23 -------- d-----w- C:\Users\Scott\AppData\Local\Programs
2014-07-02 18:19:15 -------- d-----w- C:\Users\Scott\AppData\Local\LogMeIn Rescue Applet
2014-06-18 00:48:24 -------- d-sh--w- C:\Users\Scott\AppData\Local\EmieUserList
2014-06-18 00:48:24 -------- d-sh--w- C:\Users\Scott\AppData\Local\EmieSiteList
.
==================== Find3M  ====================
.
2014-07-02 18:31:34 528384 ----a-w- C:\Windows\System32\rpcss.dll
2014-07-02 18:31:34 512000 ----a-w- C:\Windows\System32\wszwh.xcm
2014-05-30 10:02:37 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-05-30 10:02:09 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-05-30 09:39:43 548352 ----a-w- C:\Windows\System32\vbscript.dll
2014-05-30 09:39:23 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-05-30 09:38:29 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-05-30 09:21:23 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-05-30 09:21:05 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-05-30 09:20:36 752640 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-05-30 09:11:24 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-05-30 09:08:22 5782528 ----a-w- C:\Windows\System32\jscript9.dll
2014-05-30 09:02:39 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-05-30 08:55:36 38400 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-05-30 08:44:28 455168 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-05-30 08:43:06 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-05-30 08:42:16 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-05-30 08:28:33 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-05-30 08:27:56 592896 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-05-30 08:24:19 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-05-30 08:23:22 2040832 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-05-30 08:10:46 32256 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-05-30 07:56:56 2266112 ----a-w- C:\Windows\System32\wininet.dll
2014-05-30 07:56:50 4244992 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-05-30 07:50:09 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-05-30 07:49:38 1964544 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-05-30 07:21:10 1790976 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-05-08 09:32:11 3178496 ----a-w- C:\Windows\System32\rdpcorets.dll
2014-05-08 09:32:11 16384 ----a-w- C:\Windows\System32\RdpGroupPolicyExtension.dll
2014-04-25 02:34:59 801280 ----a-w- C:\Windows\System32\usp10.dll
2014-04-25 02:06:17 626688 ----a-w- C:\Windows\SysWow64\usp10.dll
2014-04-15 09:15:58 660120 ----a-w- C:\Windows\SysWow64\mscomct2.ocx
2014-04-15 00:13:43 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-04-14 02:24:46 465408 ----a-w- C:\Windows\System32\aepdu.dll
2014-04-14 02:19:37 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-04-12 02:22:05 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2014-04-12 02:22:05 155072 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2014-04-12 02:19:38 29184 ----a-w- C:\Windows\System32\sspisrv.dll
2014-04-12 02:19:38 136192 ----a-w- C:\Windows\System32\sspicli.dll
2014-04-12 02:19:37 28160 ----a-w- C:\Windows\System32\secur32.dll
2014-04-12 02:19:32 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-04-12 02:19:05 31232 ----a-w- C:\Windows\System32\lsass.exe
2014-04-12 02:12:06 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-04-12 02:10:56 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
.
============= FINISH: 11:16:24.95 ===============
 


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,532 posts
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  • Location:Montreal, QC. Canada
  • Local time:08:28 AM

Posted 12 July 2014 - 08:33 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop For 32bit system or For 64bit system
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
=======

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

Let me know what problem persists.

#3 ScottMDB

ScottMDB
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  • Members
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  • Local time:08:28 AM

Posted 12 July 2014 - 10:17 AM

 I tried to run RogueKiller but it keeps rebooting the computer.  RogueKiller kills type: Root.Zekos; PID 756: Name svchost.exe;  and I get the message titled "You are about to be logged off" with the internal message of  "Windows must now restart because the DCOM Server Process Launcher service terminated unexpectedly".  Should I run the other cleaners or is there something else I need to do, first?



#4 ScottMDB

ScottMDB
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  • Local time:08:28 AM

Posted 12 July 2014 - 10:59 AM

OK, I was able to run AdwCleaner and Farbar Recovery Scan.  Here are the files.

 

AdwCleaner:

 

# AdwCleaner v3.215 - Report created 12/07/2014 at 11:37:38
# Updated 09/07/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Scott - SCOTT-HP
# Running from : C:\Users\Scott\Downloads\adwcleaner_3.215 (1).exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files (x86)\globalUpdate
Folder Deleted : C:\Program Files (x86)\Vuze_Remote
Folder Deleted : C:\Program Files (x86)\Vuze
Folder Deleted : C:\Users\Scott\AppData\Local\Conduit
Folder Deleted : C:\Users\Scott\AppData\Local\globalUpdate
Folder Deleted : C:\Users\Scott\AppData\LocalLow\Vuze_Remote
Folder Deleted : C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\Smartbar
Folder Deleted : C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\ValueApps
Folder Deleted : C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\CT2504091
Folder Deleted : C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\Extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}
Folder Deleted : C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\Extensions\aba3db73-c9bd-47b3-99c1-ebaf0b0b87ad@c4364137-5195-4339-81dd-ebf2e8579728.com
File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\user.js
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\conduit.com
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [BackgroundContainerV2]
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2504091
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BA14329E-9550-4989-B3F2-9732E92D17CC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E30ED111-BD63-48C2-A6CB-AB3C9FFFB07C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA14329E-9550-4989-B3F2-9732E92D17CC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BA14329E-9550-4989-B3F2-9732E92D17CC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E30ED111-BD63-48C2-A6CB-AB3C9FFFB07C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA14329E-9550-4989-B3F2-9732E92D17CC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{E30ED111-BD63-48C2-A6CB-AB3C9FFFB07C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{0FD59D7B-17D9-4ADA-A687-5FAF35157B4A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{95F42E17-0779-436B-A99D-9FA96479CBBB}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{BA14329E-9550-4989-B3F2-9732E92D17CC}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{BA14329E-9550-4989-B3F2-9732E92D17CC}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{BA14329E-9550-4989-B3F2-9732E92D17CC}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{BA14329E-9550-4989-B3F2-9732E92D17CC}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKCU\Software\1ClickDownload
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Tbccint_HKLM
Key Deleted : HKCU\Software\Vuze_Remote
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\BackgroundContainer
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\Vuze_Remote
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Vuze_Remote
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Vuze_Remote Toolbar
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17126
 
 
-\\ Mozilla Firefox v12.0 (en-US)
 
[ File : C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\prefs.js ]
 
Line Deleted : user_pref("CT2504091.ENABALE_HISTORY", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT2504091.ENABLE_RETURN_WEB_SEARCH_ON_THE_PAGE", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT2504091.FirstTime", "true");
Line Deleted : user_pref("CT2504091.FirstTimeFF3", "true");
Line Deleted : user_pref("CT2504091.LoginRevertSettingsEnabled", true);
Line Deleted : user_pref("CT2504091.RestartDialogFirstTime", "false");
Line Deleted : user_pref("CT2504091.RestartDialogShouldDisplay", "false");
Line Deleted : user_pref("CT2504091.RevertSettingsEnabled", false);
Line Deleted : user_pref("CT2504091.UserID", "UN04344216115162924");
Line Deleted : user_pref("CT2504091.addressBarTakeOverEnabledInHidden", "true");
Line Deleted : user_pref("CT2504091.autoDisableScopes", -1);
Line Deleted : user_pref("CT2504091.cbcountry_001", "US");
Line Deleted : user_pref("CT2504091.cbfirsttime", "Fri Jun 15 2012 20:33:09 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.countryCode", "US");
Line Deleted : user_pref("CT2504091.defaultSearch", "false");
Line Deleted : user_pref("CT2504091.enableAlerts", "false");
Line Deleted : user_pref("CT2504091.enableFix404ByUser", "FALSE");
Line Deleted : user_pref("CT2504091.enableSearchFromAddressBar", "true");
Line Deleted : user_pref("CT2504091.firstTimeDialogOpened", "true");
Line Deleted : user_pref("CT2504091.fixPageNotFoundError", "true");
Line Deleted : user_pref("CT2504091.fixPageNotFoundErrorByUser", "true");
Line Deleted : user_pref("CT2504091.fixPageNotFoundErrorInHidden", "true");
Line Deleted : user_pref("CT2504091.fixUrls", true);
Line Deleted : user_pref("CT2504091.fullUserID", "UN04344216115162924.UP.20130624090824");
Line Deleted : user_pref("CT2504091.homepageuserchanged", true);
Line Deleted : user_pref("CT2504091.installId", "ConduitNSISIntegration");
Line Deleted : user_pref("CT2504091.installType", "ConduitNSISIntegration");
Line Deleted : user_pref("CT2504091.isCheckedStartAsHidden", true);
Line Deleted : user_pref("CT2504091.isEnableAllDialogs", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT2504091.isFirstTimeToolbarLoading", "false");
Line Deleted : user_pref("CT2504091.isNewTabEnabled", true);
Line Deleted : user_pref("CT2504091.isPerformedSmartBarTransition", "true");
Line Deleted : user_pref("CT2504091.isToolbarShrinked", "{\"dataType\":\"string\",\"data\":\"false\"}");
Line Deleted : user_pref("CT2504091.lastNewTabSettings", "{\"isEnabled\":true,\"newTabUrl\":\"hxxp://search.conduit.com/?gd=&ctid=CT2504091&octid=CT2504091&ISID=ISID_ID&SearchSource=15&CUI=UN04344216115162924&Lay=1&[...]
Line Deleted : user_pref("CT2504091.lastVersion", "10.33.0.505");
Line Deleted : user_pref("CT2504091.migrateAppsAndComponents", true);
Line Deleted : user_pref("CT2504091.navigationAliasesJson", "{\"EB_SEARCH_TERM\":\"\",\"EB_MAIN_FRAME_URL\":\"hxxps%3A%2F%2Ftoolslib.net%2Fdownloads%2Ffinish%2F1%2F\",\"EB_MAIN_FRAME_TITLE\":\"%0A%09%09%09Thank%20yo[...]
Line Deleted : user_pref("CT2504091.openThankYouPage", "false");
Line Deleted : user_pref("CT2504091.openUninstallPage", "false");
Line Deleted : user_pref("CT2504091.performedDomainChangesMigration", "true");
Line Deleted : user_pref("CT2504091.search.searchAppId", "129079840422026594");
Line Deleted : user_pref("CT2504091.search.searchCount", "0");
Line Deleted : user_pref("CT2504091.searchInNewTabEnabledByUser", "true");
Line Deleted : user_pref("CT2504091.searchInNewTabEnabledInHidden", "true");
Line Deleted : user_pref("CT2504091.searchProtector.notifyChanges", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT2504091.searchSuggestEnabledByUser", "false");
Line Deleted : user_pref("CT2504091.searchUserMode", "heritage.org");
Line Deleted : user_pref("CT2504091.selectToSearchBoxEnabled", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT2504091.serviceLayer_service_login_isFirstLoginInvoked", "{\"dataType\":\"boolean\",\"data\":\"true\"}");
Line Deleted : user_pref("CT2504091.serviceLayer_service_login_loginCount", "{\"dataType\":\"number\",\"data\":\"4\"}");
Line Deleted : user_pref("CT2504091.serviceLayer_service_toolbarGrouping_activeCTID", "{\"dataType\":\"string\",\"data\":\"CT2504091\"}");
Line Deleted : user_pref("CT2504091.serviceLayer_service_toolbarGrouping_activeDownloadUrl", "{\"dataType\":\"string\",\"data\":\"hxxp://VuzeRemote.OurToolbar.com//xpi\"}");
Line Deleted : user_pref("CT2504091.serviceLayer_service_toolbarGrouping_activeToolbarName", "{\"dataType\":\"string\",\"data\":\"Vuze Remote \"}");
Line Deleted : user_pref("CT2504091.serviceLayer_service_toolbarGrouping_invoked", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT2504091.serviceLayer_service_usage_toolbarUsageCount", "{\"dataType\":\"number\",\"data\":\"2\"}");
Line Deleted : user_pref("CT2504091.serviceLayer_services_Configuration_lastUpdate", "1405176976318");
Line Deleted : user_pref("CT2504091.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1339806787488");
Line Deleted : user_pref("CT2504091.serviceLayer_services_appTracking_lastUpdate", "1339806788195");
Line Deleted : user_pref("CT2504091.serviceLayer_services_appsMetadata_lastUpdate", "1339806787483");
Line Deleted : user_pref("CT2504091.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1339806787708");
Line Deleted : user_pref("CT2504091.serviceLayer_services_location_lastUpdate", "1372030149631");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.10.10.4_lastUpdate", "1340748126822");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.10.12.5_lastUpdate", "1342380838752");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.10.2.10_lastUpdate", "1340165790787");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.10.20.14_lastUpdate", "1346292689401");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.10.27.6_lastUpdate", "1353023393213");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.13.40.15_lastUpdate", "1358534075548");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.14.370.524_lastUpdate", "1364040147059");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.14.40.128_lastUpdate", "1359125623862");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.14.42.7_lastUpdate", "1360970508525");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.14.65.43_lastUpdate", "1363264430236");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.15.0.562_lastUpdate", "1365908351238");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.15.2.523_lastUpdate", "1368048982059");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.16.1.521_lastUpdate", "1368492476410");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.16.2.509_lastUpdate", "1372030149782");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.16.4.519_lastUpdate", "1374687467779");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.16.70.505_lastUpdate", "1377290050989");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.19.2.505_lastUpdate", "1378920257484");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.20.0.513_lastUpdate", "1379973144105");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.20.1.508_lastUpdate", "1382393837358");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.21.1.507_lastUpdate", "1383756658299");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.22.2.530_lastUpdate", "1384454234262");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.22.3.518_lastUpdate", "1384901931968");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.22.5.510_lastUpdate", "1386827515906");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.23.0.822_lastUpdate", "1396908826759");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.29.0.520_lastUpdate", "1399655775564");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.30.1.502_lastUpdate", "1401026455920");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.31.0.526_lastUpdate", "1401653520472");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.31.2.501_lastUpdate", "1404507411062");
Line Deleted : user_pref("CT2504091.serviceLayer_services_login_10.33.0.505_lastUpdate", "1405176975660");
Line Deleted : user_pref("CT2504091.serviceLayer_services_optimizer_lastUpdate", "1339806787771");
Line Deleted : user_pref("CT2504091.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1339806787819");
Line Deleted : user_pref("CT2504091.serviceLayer_services_searchAPI_lastUpdate", "1405176976303");
Line Deleted : user_pref("CT2504091.serviceLayer_services_serviceMap_lastUpdate", "1405176975842");
Line Deleted : user_pref("CT2504091.serviceLayer_services_toolbarContextMenu_lastUpdate", "1339806787838");
Line Deleted : user_pref("CT2504091.serviceLayer_services_toolbarSettings_lastUpdate", "1405176975963");
Line Deleted : user_pref("CT2504091.serviceLayer_services_translation_lastUpdate", "1405176975851");
Line Deleted : user_pref("CT2504091.settingsINI", true);
Line Deleted : user_pref("CT2504091.shouldFirstTimeDialog", "false");
Line Deleted : user_pref("CT2504091.showToolbarPermission", "false");
Line Deleted : user_pref("CT2504091.smartbar.CTID", "CT2504091");
Line Deleted : user_pref("CT2504091.smartbar.Uninstall", "0");
Line Deleted : user_pref("CT2504091.smartbar.isHidden", true);
Line Deleted : user_pref("CT2504091.smartbar.toolbarName", "Vuze Remote ");
Line Deleted : user_pref("CT2504091.startPage", "userChanged");
Line Deleted : user_pref("CT2504091.toolbarBornServerTime", "16-6-2012");
Line Deleted : user_pref("CT2504091.toolbarCurrentServerTime", "12-7-2014");
Line Deleted : user_pref("CT2504091.toolbarLoginClientTime", "Thu Mar 14 2013 09:13:16 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.upgradeFromClearSBVersion", true);
Line Deleted : user_pref("CT2504091_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\":1405178963272,\"isWithState\":\"\",\"timeFromStart\":0,\"timeFromPrev\":0}]");
Line Deleted : user_pref("extensions.aaba3db73c9bd47b399c1ebaf0b0b87adc43641375195433981ddebf2e8579728com51386.51386.internaldb.monetization_plugin_bundledUrls.value", "%7B%22dealply_s%22%3A%7B%22urls%22%3A%5B%22ssf[...]
Line Deleted : user_pref("extensions.crossrider.bic", "1461b1e75ba83b1cea5a602746bef760");
Line Deleted : user_pref("plugin.state.npconduitfirefoxplugin", 2);
Line Deleted : user_pref("smartbar.machineId", "NSCLIFPN0DAOZDDD4MKPRHXCVIF/DOC8Z4TCHOZJB9OF7SJEOE9EVTBZIN+HJEWMJ+PBUHK054WX3VSF02T2TQ");
Line Deleted : user_pref("valueApps.CT2504091.mam_gk_currentVersion", "312E31332E302E3137");
Line Deleted : user_pref("valueApps.CT2504091.mam_gk_currentVersion.storedInFile", false);
Line Deleted : user_pref("valueApps.CT2504091.mam_gk_globalKeysMigratedToLocalStorage", "31");
Line Deleted : user_pref("valueApps.CT2504091.mam_gk_globalKeysMigratedToLocalStorage.storedInFile", false);
Line Deleted : user_pref("valueApps.CT2504091.mam_gk_migrated_from_ls", "31");
Line Deleted : user_pref("valueApps.CT2504091.mam_gk_migrated_from_ls.storedInFile", false);
Line Deleted : user_pref("valueApps.CT2504091.mam_gk_userBornDate", "4E2F41");
Line Deleted : user_pref("valueApps.CT2504091.mam_gk_userBornDate.storedInFile", false);
 
-\\ Google Chrome v35.0.1916.153
 
[ File : C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [19173 octets] - [12/07/2014 11:34:45]
AdwCleaner[S0].txt - [17698 octets] - [12/07/2014 11:37:38]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [17759 octets] ##########
 
 
 
And Farbar FRST.txt:
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-07-2014
Ran by Scott (administrator) on SCOTT-HP on 12-07-2014 11:43:02
Running from C:\Users\Scott\Downloads
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
 
The only official download link for FRST:
Download link from any site other than Bleeping Computer is unpermitted or outdated.
 
==================== Processes (Whitelisted) =================
 
(HP) C:\Program Files (x86)\HP SimplePass 2012\TrueSuiteService.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(HP) C:\Program Files (x86)\HP SimplePass 2012\TouchControl.exe
(HP) C:\Program Files (x86)\HP SimplePass 2012\BioMonitor.exe
(Andrea Electronics Corporation) C:\Program Files\IDT\WDM\AESTSr64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(IObit) C:\Program Files (x86)\IObit\Advanced SystemCare 6\Monitor.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
(VM Host Corporation) C:\ProgramData\MediaDev\1400448956\mediadev.exe
(Microsoft Corporation) C:\Program Files\Microsoft LifeCam\MSCamS64.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
(Microsoft Corporation) C:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\n360.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
(Microsoft Corporation) C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
(VM Host Corporation) C:\ProgramData\Online\sv.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\n360.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(CyberLink) C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Microsoft Corporation) C:\Windows\System32\msfeedssync.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\ielowutil.exe
 
 
==================== Registry (Whitelisted) ==================
 
HKLM-x32\...\Run: [] => [X]
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-1567082898-1796942137-1639627901-1000\...\MountPoints2: {118604fb-ac37-11e1-97a8-20107a0b667d} - G:\windows\Data\Autorun.exe
HKU\S-1-5-21-1567082898-1796942137-1639627901-1000\...\MountPoints2: {1186051d-ac37-11e1-97a8-20107a0b667d} - G:\windows\Data\Autorun.exe
HKU\S-1-5-21-1567082898-1796942137-1639627901-1000\...\MountPoints2: {132b4cc9-9f33-11e3-a02e-082e5f855691} - G:\VZW_Software_upgrade_assistant.exe
HKU\S-1-5-21-1567082898-1796942137-1639627901-1000\...\MountPoints2: {132b4cd2-9f33-11e3-a02e-082e5f855691} - G:\VZW_Software_upgrade_assistant.exe
ShellIconOverlayIdentifiers: OverlayExcluded -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: OverlayPending -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: OverlayProtected -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\buShell.dll (Symantec Corporation)
 
==================== Internet (Whitelisted) ====================
 
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/hpnot/1
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
SearchScopes: HKLM-x32 - DefaultScope value is missing.
SearchScopes: HKLM-x32 - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-30572-11896-2/4?mpre=http://www.ebay.com/sch/i.html?_nkw={searchTerms}
SearchScopes: HKCU - {3042B21C-C7E4-4A43-B24E-B9CFB421B8B6} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT2504091
BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\coIEPlg.dll (Symantec Corporation)
BHO: TrueSuite Website Log On - {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2012\x64\IEBHO.dll (HP)
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: TrueSuite Website Log On - {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2012\IEBHO.dll (HP)
BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
BHO-x32: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: SmartSelect Class - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\coIEPlg.dll (Symantec Corporation)
Toolbar: HKCU - No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -  No File
Toolbar: HKCU - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\coIEPlg.dll (Symantec Corporation)
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76 192.168.1.1
 
FireFox:
========
FF ProfilePath: C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default
FF DefaultSearchEngine: Bing
FF SelectedSearchEngine: Bing
FF Homepage: hxxp://heritageaction.com/?utm_source=heritagefoundation&utm_medium=heritage.org&utm_campaign=header
FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF64_12_0_0_70.dll ()
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_70.dll ()
FF Plugin-x32: @adobe.com/ShockwavePlayer - C:\Windows\system32\Adobe\Director\np32dsw.dll No File
FF Plugin-x32: @Apple.com/iTunes,version=1.0 - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @java.com/DTPlugin,version=10.55.2 - C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.55.2 - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 - C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 - C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Acrobat - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll (Adobe Systems Inc.)
FF Extension: DoNotTrackMe: Online Privacy Protection - C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\Extensions\donottrackplus@abine.com [2014-06-16]
FF Extension: TrueSuite Website Logon - C:\Program Files (x86)\Mozilla Firefox\extensions\websitelogon@truesuite.com [2014-06-27]
FF HKLM-x32\...\Firefox\Extensions: [web2pdfextension@web2pdf.adobedotcom] - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn
FF Extension: Adobe Acrobat - Create PDF - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn [2012-06-16]
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn [2014-07-12]
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF [2013-12-28]
 
Chrome: 
=======
CHR HomePage: 
CHR DefaultSearchKeyword: bing.com
CHR DefaultSearchProvider: Bing
CHR DefaultNewTabURL: 
CHR Extension: (Google Docs) - C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2013-10-14]
CHR Extension: (Google Drive) - C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-10-14]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-25]
CHR Extension: (YouTube) - C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-10-14]
CHR Extension: (Google Search) - C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-10-14]
CHR Extension: (Norton Identity Protection) - C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk [2013-12-12]
CHR Extension: (Google Wallet) - C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-10-14]
CHR Extension: (Gmail) - C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-10-14]
CHR HKLM-x32\...\Chrome\Extension: [debkinhcgejcbfgjiaalomcmkedjmiaa] - C:\Program Files (x86)\HP SimplePass 2012\tschrome.crx [2011-08-25]
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\Exts\Chrome.crx [2014-06-04]
 
==================== Services (Whitelisted) =================
 
S4 AdvancedSystemCareService6; C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCService.exe [464256 2012-10-31] (IObit)
S2 CLKMSVC10_38F51D56; C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [241648 2011-02-25] (CyberLink)
R2 DcomLaunch; C:\Windows\system32\rpcss.dll [528384 2014-07-02] (Microsoft Corporation) [File not signed]
S3 FLEXnet Licensing Service; C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe [651720 2012-06-16] (Macrovision Europe Ltd.) [File not signed]
R2 FPLService; C:\Program Files (x86)\HP SimplePass 2012\TrueSuiteService.exe [260424 2011-08-26] (HP)
R2 IconMan_R; C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2413056 2011-06-28] (Realsil Microelectronics Inc.) [File not signed]
R2 MediaDevSrv; C:\ProgramData\MediaDev\1400448956\mediadev.exe [366912 2014-05-18] (VM Host Corporation)
R2 MSSQL$MSSMLBIZ; c:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [29293408 2010-12-10] (Microsoft Corporation)
R2 MSSQL$SQLEXPRESS; c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe [58345832 2011-09-22] (Microsoft Corporation)
R2 N360; C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\N360.exe [265040 2014-05-23] (Symantec Corporation)
R2 RpcSs; C:\Windows\system32\rpcss.dll [528384 2014-07-02] (Microsoft Corporation) [File not signed]
S4 SQLAgent$SQLEXPRESS; c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\SQLAGENT.EXE [431464 2011-09-22] (Microsoft Corporation)
S3 SwitchBoard; C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated) [File not signed]
R2 WinDevSrv; C:\ProgramData\Online\sv.exe [390464 2014-05-18] (VM Host Corporation)
 
==================== Drivers (Whitelisted) ====================
 
R1 BHDrvx64; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20140606.001\BHDrvx64.sys [1530160 2014-05-09] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1503000.00C\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [486192 2014-06-11] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142128 2014-06-11] (Symantec Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20140703.001\IDSvia64.sys [525016 2014-03-26] (Symantec Corporation)
R3 NAVENG; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20140705.001\ENG64.SYS [126040 2013-12-27] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20140705.001\EX64.SYS [2099288 2013-12-27] (Symantec Corporation)
S3 pksmouse; C:\Windows\System32\DRIVERS\pksmouse.sys [22528 2008-08-04] (Primax Electronics Ltd.)
S3 pksusblf; C:\Windows\System32\DRIVERS\pksusblf.sys [11776 2008-11-05] (Primax Electronics Ltd.)
R3 SRTSP; C:\Windows\System32\Drivers\N360x64\1503000.00C\SRTSP64.SYS [875736 2014-02-12] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1503000.00C\SRTSPX64.SYS [36952 2013-09-09] (Symantec Corporation)
R2 sxuptp; C:\Windows\System32\DRIVERS\sxuptp.sys [299184 2013-01-18] (silex technology, Inc.)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1503000.00C\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1503000.00C\SYMEFA64.SYS [1148120 2014-03-04] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2013-12-26] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1503000.00C\Ironx64.SYS [264280 2013-09-26] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1503000.00C\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)
U3 TrueSight; C:\Windows\System32\drivers\TrueSight.sys [30312 2014-07-12] ()
S3 t_mobile_zte_cdc_acm; C:\Windows\System32\DRIVERS\t_mobile_zte_cdc_acm.sys [77824 2011-01-18] (T-Mobile) [File not signed]
S3 t_mobile_zte_cdc_ecm; C:\Windows\System32\DRIVERS\t_mobile_zte_cdc_ecm.sys [52224 2011-01-18] (T-Mobile) [File not signed]
S3 t_mobile_zte_cpo; C:\Windows\System32\DRIVERS\t_mobile_zte_cpo.sys [14336 2011-01-18] (T-Mobile) [File not signed]
S3 t_mobile_zte_ecm_enum; C:\Windows\System32\DRIVERS\t_mobile_zte_ecm_enum.sys [52224 2011-01-18] (T-Mobile) [File not signed]
S3 t_mobile_zte_ecm_enum_filter; C:\Windows\System32\DRIVERS\t_mobile_zte_ecm_enum_filter.sys [52224 2011-01-18] (T-Mobile) [File not signed]
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2014-07-12 11:43 - 2014-07-12 11:45 - 00019169 _____ () C:\Users\Scott\Downloads\FRST.txt
2014-07-12 11:42 - 2014-07-12 11:43 - 00000000 ____D () C:\FRST
2014-07-12 11:41 - 2014-07-12 11:41 - 02084864 _____ (Farbar) C:\Users\Scott\Downloads\FRST64.exe
2014-07-12 11:40 - 2014-07-12 11:40 - 00017852 _____ () C:\Users\Scott\Desktop\AdwCleaner[S0].txt
2014-07-12 11:35 - 2010-08-30 08:34 - 00536576 _____ (SQLite Development Team) C:\Windows\SysWOW64\sqlite3.dll
2014-07-12 11:34 - 2014-07-12 11:37 - 00000000 ____D () C:\AdwCleaner
2014-07-12 11:33 - 2014-07-12 11:33 - 01348263 _____ () C:\Users\Scott\Downloads\adwcleaner_3.215 (1).exe
2014-07-12 11:31 - 2014-07-12 11:32 - 01348263 _____ () C:\Users\Scott\Downloads\adwcleaner_3.215(1).exe
2014-07-12 11:30 - 2014-07-12 11:30 - 01348263 _____ () C:\Users\Scott\Downloads\adwcleaner_3.215.exe
2014-07-12 11:18 - 2014-07-12 11:18 - 05336664 _____ () C:\Users\Scott\Downloads\RogueKillerX64 (1).exe
2014-07-12 10:40 - 2014-07-12 11:26 - 00030312 _____ () C:\Windows\system32\Drivers\TrueSight.sys
2014-07-12 10:40 - 2014-07-12 10:40 - 00000000 ____D () C:\ProgramData\RogueKiller
2014-07-12 10:39 - 2014-07-12 10:39 - 00025584 _____ () C:\Users\Scott\Desktop\download.htm
2014-07-12 10:39 - 2014-07-12 10:39 - 00015419 _____ () C:\Users\Scott\Desktop\download (1).htm
2014-07-12 10:38 - 2014-07-12 10:38 - 05336664 _____ () C:\Users\Scott\Desktop\RogueKillerX64 (2).exe
2014-07-12 10:37 - 2014-07-12 10:37 - 05336664 _____ () C:\Users\Scott\Downloads\RogueKillerX64.exe
2014-07-07 11:16 - 2014-07-07 11:18 - 00021602 _____ () C:\Users\Scott\Desktop\dds.txt
2014-07-07 11:16 - 2014-07-07 11:18 - 00014572 _____ () C:\Users\Scott\Desktop\attach.txt
2014-07-07 11:12 - 2014-07-07 11:12 - 00688992 ____R (Swearware) C:\Users\Scott\Downloads\dds (1).com
2014-07-07 11:11 - 2014-07-07 11:11 - 00688992 _____ (Swearware) C:\Users\Scott\Downloads\dds.com
2014-07-05 17:06 - 2014-07-05 17:06 - 00321220 ____S () C:\Windows\system32\kakzgx.aya
2014-07-05 07:31 - 2014-07-05 07:31 - 00007688 _____ () C:\Users\Scott\Desktop\HJBMX2UB.log
2014-07-02 14:55 - 2014-07-02 14:55 - 00000000 ____D () C:\Windows\pss
2014-07-02 14:36 - 2014-07-02 14:36 - 02342776 _____ (Symantec Corporation ) C:\Users\Scott\Downloads\VRQ_Installer.exe
2014-07-02 14:24 - 2014-07-02 14:24 - 03077584 ____N (Symantec Corporation) C:\Users\Scott\Downloads\NPE (1).exe
2014-07-02 14:24 - 2014-07-02 14:24 - 03077584 _____ (Symantec Corporation) C:\Users\Scott\Downloads\NPE(2).exe
2014-07-02 14:23 - 2014-07-02 14:23 - 03077584 _____ (Symantec Corporation) C:\Users\Scott\Downloads\NPE(1).exe
2014-07-02 14:19 - 2014-07-02 19:28 - 00000000 ____D () C:\Users\Scott\AppData\Local\LogMeIn Rescue Applet
2014-06-30 15:24 - 2014-06-30 15:24 - 00321220 ____S () C:\Windows\system32\drbwpjh.azs
2014-06-27 15:09 - 2014-06-27 15:09 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-06-27 14:32 - 2014-06-27 14:35 - 162945739 _____ () C:\Users\Scott\Downloads\BlueClaws Pictures.zip
2014-06-24 11:40 - 2014-06-24 11:40 - 00007603 _____ () C:\Users\Scott\AppData\Local\Resmon.ResmonCfg
2014-06-17 20:48 - 2014-06-17 20:48 - 00000000 __SHD () C:\Users\Scott\AppData\Local\EmieUserList
2014-06-17 20:48 - 2014-06-17 20:48 - 00000000 __SHD () C:\Users\Scott\AppData\Local\EmieSiteList
 
==================== One Month Modified Files and Folders =======
 
2014-07-12 11:45 - 2014-07-12 11:43 - 00019169 _____ () C:\Users\Scott\Downloads\FRST.txt
2014-07-12 11:45 - 2012-05-23 20:22 - 00003926 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{6C9CCB8D-B74A-4135-9FFD-63B4AB0AE47D}
2014-07-12 11:45 - 2012-01-21 03:00 - 01568923 _____ () C:\Windows\WindowsUpdate.log
2014-07-12 11:43 - 2014-07-12 11:42 - 00000000 ____D () C:\FRST
2014-07-12 11:41 - 2014-07-12 11:41 - 02084864 _____ (Farbar) C:\Users\Scott\Downloads\FRST64.exe
2014-07-12 11:40 - 2014-07-12 11:40 - 00017852 _____ () C:\Users\Scott\Desktop\AdwCleaner[S0].txt
2014-07-12 11:39 - 2013-10-14 10:05 - 00000892 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-07-12 11:39 - 2012-10-16 10:24 - 00663686 _____ () C:\Windows\PFRO.log
2014-07-12 11:39 - 2012-10-16 10:24 - 00061160 _____ () C:\Windows\setupact.log
2014-07-12 11:39 - 2009-07-14 01:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-07-12 11:37 - 2014-07-12 11:34 - 00000000 ____D () C:\AdwCleaner
2014-07-12 11:35 - 2009-07-14 00:45 - 00032064 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-07-12 11:35 - 2009-07-14 00:45 - 00032064 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-07-12 11:33 - 2014-07-12 11:33 - 01348263 _____ () C:\Users\Scott\Downloads\adwcleaner_3.215 (1).exe
2014-07-12 11:32 - 2014-07-12 11:31 - 01348263 _____ () C:\Users\Scott\Downloads\adwcleaner_3.215(1).exe
2014-07-12 11:30 - 2014-07-12 11:30 - 01348263 _____ () C:\Users\Scott\Downloads\adwcleaner_3.215.exe
2014-07-12 11:26 - 2014-07-12 10:40 - 00030312 _____ () C:\Windows\system32\Drivers\TrueSight.sys
2014-07-12 11:18 - 2014-07-12 11:18 - 05336664 _____ () C:\Users\Scott\Downloads\RogueKillerX64 (1).exe
2014-07-12 11:14 - 2012-05-31 22:12 - 00000166 _____ () C:\Windows\SysWOW64\DOErrors.log
2014-07-12 11:12 - 2014-05-18 17:30 - 00000000 ____D () C:\ProgramData\UpdateTask
2014-07-12 10:50 - 2013-10-14 10:05 - 00000896 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-07-12 10:40 - 2014-07-12 10:40 - 00000000 ____D () C:\ProgramData\RogueKiller
2014-07-12 10:39 - 2014-07-12 10:39 - 00025584 _____ () C:\Users\Scott\Desktop\download.htm
2014-07-12 10:39 - 2014-07-12 10:39 - 00015419 _____ () C:\Users\Scott\Desktop\download (1).htm
2014-07-12 10:38 - 2014-07-12 10:38 - 05336664 _____ () C:\Users\Scott\Desktop\RogueKillerX64 (2).exe
2014-07-12 10:37 - 2014-07-12 10:37 - 05336664 _____ () C:\Users\Scott\Downloads\RogueKillerX64.exe
2014-07-12 10:34 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\system32\NDF
2014-07-07 11:18 - 2014-07-07 11:16 - 00021602 _____ () C:\Users\Scott\Desktop\dds.txt
2014-07-07 11:18 - 2014-07-07 11:16 - 00014572 _____ () C:\Users\Scott\Desktop\attach.txt
2014-07-07 11:12 - 2014-07-07 11:12 - 00688992 ____R (Swearware) C:\Users\Scott\Downloads\dds (1).com
2014-07-07 11:11 - 2014-07-07 11:11 - 00688992 _____ (Swearware) C:\Users\Scott\Downloads\dds.com
2014-07-05 17:06 - 2014-07-05 17:06 - 00321220 ____S () C:\Windows\system32\kakzgx.aya
2014-07-05 07:31 - 2014-07-05 07:31 - 00007688 _____ () C:\Users\Scott\Desktop\HJBMX2UB.log
2014-07-05 07:28 - 2012-12-07 15:24 - 00000000 ____D () C:\Users\Scott\AppData\Local\Deployment
2014-07-03 20:06 - 2009-07-14 01:13 - 00941766 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-07-02 19:28 - 2014-07-02 14:19 - 00000000 ____D () C:\Users\Scott\AppData\Local\LogMeIn Rescue Applet
2014-07-02 15:00 - 2012-10-05 11:35 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy
2014-07-02 14:57 - 2012-10-05 11:35 - 00000000 ____D () C:\ProgramData\Spybot - Search & Destroy
2014-07-02 14:55 - 2014-07-02 14:55 - 00000000 ____D () C:\Windows\pss
2014-07-02 14:53 - 2013-12-09 15:00 - 00000000 ____D () C:\Users\Scott\AppData\Local\NPE
2014-07-02 14:36 - 2014-07-02 14:36 - 02342776 _____ (Symantec Corporation ) C:\Users\Scott\Downloads\VRQ_Installer.exe
2014-07-02 14:31 - 2010-11-20 23:24 - 00528384 _____ (Microsoft Corporation) C:\Windows\system32\rpcss.dll
2014-07-02 14:31 - 2010-11-20 23:24 - 00512000 _____ (Microsoft Corporation) C:\Windows\system32\wszwh.xcm
2014-07-02 14:24 - 2014-07-02 14:24 - 03077584 ____N (Symantec Corporation) C:\Users\Scott\Downloads\NPE (1).exe
2014-07-02 14:24 - 2014-07-02 14:24 - 03077584 _____ (Symantec Corporation) C:\Users\Scott\Downloads\NPE(2).exe
2014-07-02 14:23 - 2014-07-02 14:23 - 03077584 _____ (Symantec Corporation) C:\Users\Scott\Downloads\NPE(1).exe
2014-06-30 15:24 - 2014-06-30 15:24 - 00321220 ____S () C:\Windows\system32\drbwpjh.azs
2014-06-29 04:41 - 2014-05-17 04:31 - 00007583 _____ () C:\Windows\SysWOW64\SystemData.xml
2014-06-28 22:27 - 2009-07-14 01:32 - 00000000 ____D () C:\Windows\system32\FxsTmp
2014-06-27 15:47 - 2013-03-30 10:55 - 00000000 ____D () C:\Users\Scott\Documents\Resume - Job Search
2014-06-27 15:09 - 2014-06-27 15:09 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-06-27 14:35 - 2014-06-27 14:32 - 162945739 _____ () C:\Users\Scott\Downloads\BlueClaws Pictures.zip
2014-06-25 14:45 - 2013-10-14 10:05 - 00003892 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-06-25 14:45 - 2013-10-14 10:05 - 00003640 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-06-24 11:40 - 2014-06-24 11:40 - 00007603 _____ () C:\Users\Scott\AppData\Local\Resmon.ResmonCfg
2014-06-23 20:54 - 2009-07-14 01:08 - 00032638 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2014-06-23 17:33 - 2012-06-15 20:33 - 00000000 ____D () C:\Users\Scott\AppData\Roaming\Azureus
2014-06-22 10:38 - 2013-09-02 12:07 - 00000000 ____D () C:\Users\Scott\Documents\Classes
2014-06-22 09:22 - 2012-05-23 22:58 - 00000000 ____D () C:\Users\Scott\AppData\Roaming\Adobe
2014-06-17 20:48 - 2014-06-17 20:48 - 00000000 __SHD () C:\Users\Scott\AppData\Local\EmieUserList
2014-06-17 20:48 - 2014-06-17 20:48 - 00000000 __SHD () C:\Users\Scott\AppData\Local\EmieSiteList
2014-06-15 14:44 - 2013-10-14 10:06 - 00002143 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-06-15 14:44 - 2013-10-14 10:06 - 00002143 _____ () C:\ProgramData\Desktop\Google Chrome.lnk
2014-06-13 14:36 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\rescache
 
Some content of TEMP:
====================
C:\Users\Scott\AppData\Local\Temp\Quarantine.exe
 
 
==================== Bamital & volsnap Check =================
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll
[2010-11-20 23:24] - [2014-07-02 14:31] - 0528384 ____A (Microsoft Corporation) ACE344F8FBAAF9088469FBCBCE580656
 
 ATTENTION ======> If the system is having audio adware rpcss.dll is patched. Google the MD5, if the MD5 is unique the file is infected.
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-06-29 00:08
 
==================== End Of Log ============================
 
 
I am unable to attach the Addition.txt file.  I still cannot run RogueKiller and am still getting Viknok Activity 3 blocked messages regularly.


#5 nasdaq

nasdaq

  • Malware Response Team
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  • Location:Montreal, QC. Canada
  • Local time:08:28 AM

Posted 12 July 2014 - 12:51 PM

I may be wrong but I think this is what is causing the Viknok Activity.
Run the Malwarebutes tool suggested below and will take it from there.

(VM Host Corporation) C:\ProgramData\MediaDev\1400448956\mediadev.exe
(VM Host Corporation) C:\ProgramData\Online\sv.exe
R2 MediaDevSrv; C:\ProgramData\MediaDev\1400448956\mediadev.exe [366912 2014-05-18] (VM Host Corporation)
R2 WinDevSrv; C:\ProgramData\Online\sv.exe [390464 2014-05-18] (VM Host Corporation)


===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

#6 ScottMDB

ScottMDB
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  • Local time:08:28 AM

Posted 12 July 2014 - 02:01 PM

OK, I ran Anti-Malware and it looks like some action has been taken.  Right before the restart from the Anti-Malware, my Norton popped up a message which said something about viknok needing to be manually removed, but it was too late to read it as I had already ok'd the restart.  Below is the Anti-Malware log.  BTW.  no more messages popping up from Norton since the restart and I was also able to run RogueKiller.  That log is below the Anti-Malware log.  One other thing. . . Anti-Malware scan started before i was able to update or check the rootkit button, so I reran it after restart and the scan came clean.  I have that log, but I'll only send it if you need it.  It's saved.

 

Anti-Malware log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 7/12/2014
Scan Time: 2:02:13 PM
Logfile: Anti-Malware log.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.07.12.07
Rootkit Database: v2014.07.09.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Scott
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 308562
Time Elapsed: 10 min, 57 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 1
PUP.Optional.SquareNetwork.A, C:\ProgramData\Online\sv.exe, 2412, Delete-on-Reboot, [6d3aa0fe7b00191d4720d7b31ee6d62a]
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 2
PUP.Optional.SquareNetwork.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\WinDevSrv, Quarantined, [6d3aa0fe7b00191d4720d7b31ee6d62a], 
PUP.Optional.FreeHDSportTV.A, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\FreeHD-Sport TV V9.0, Quarantined, [0e996d31512a5fd720c436a427db36ca], 
 
Registry Values: 1
PUP.Optional.SquareNetwork.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\WINDEVSRV|ImagePath, "C:\ProgramData\Online\sv.exe", Quarantined, [c9de524c8af13ef8b7eddce9877bb14f]
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 7
PUP.Optional.SquareNetwork.A, C:\ProgramData\Online\sv.exe, Delete-on-Reboot, [6d3aa0fe7b00191d4720d7b31ee6d62a], 
PUP.Optional.OneClickDownloader.A, C:\Users\Scott\Downloads\HDvid-codec-FF(1).exe, Quarantined, [c1e68a142358b1855fb875a450b1629e], 
PUP.Optional.OneClickDownloader.A, C:\Users\Scott\Downloads\HDvid-codec-FF.exe, Quarantined, [149349552c4fe650e631938650b154ac], 
PUP.Optional.OneClickDownloader.A, C:\Users\Scott\Downloads\atdhd_download (1).exe, Quarantined, [0e993866cab1191d95825ebb48b9f50b], 
PUP.Optional.OneClickDownloader.A, C:\Users\Scott\Downloads\atdhd_download (2).exe, Quarantined, [70374c52b5c6072f3bdc3edbba47ce32], 
PUP.Optional.OneClickDownloader.A, C:\Users\Scott\Downloads\atdhd_download (3).exe, Quarantined, [a304118dcbb091a5c354988117ead22e], 
PUP.Optional.OneClickDownloader.A, C:\Users\Scott\Downloads\atdhd_download.exe, Quarantined, [2087aaf4394251e5e7304dcc768b24dc], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
RogueKiller Log:
 
RogueKiller V9.2.2.0 (x64) [Jul 11 2014] by Adlice Software
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Scott [Admin rights]
Mode : Remove -- Date : 07/12/2014  14:52:05
 
¤¤¤ Bad processes : 2 ¤¤¤
[Suspicious.Path] (SVC) MediaDevSrv -- "C:\ProgramData\MediaDev\1400448956\mediadev.exe"[7] -> STOPPED
[Suspicious.Path] (SVC) WinDevSrv -- "C:\ProgramData\UpdateServer\1405190530\webdev.exe"[7] -> STOPPED
 
¤¤¤ Registry Entries : 15 ¤¤¤
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MediaDevSrv -> NOT SELECTED
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinDevSrv -> NOT SELECTED
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MediaDevSrv -> NOT SELECTED
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\WinDevSrv -> NOT SELECTED
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\MediaDevSrv -> NOT SELECTED
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{80859E63-EE2C-4C29-AE01-A209552C8F7B} | DhcpNameServer : 198.224.186.135 198.224.187.135  -> NOT SELECTED
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{AF80CDDA-4B70-48F7-AFE4-44C6D9D0AB81} | DhcpNameServer : 172.168.21.22  -> NOT SELECTED
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{80859E63-EE2C-4C29-AE01-A209552C8F7B} | DhcpNameServer : 198.224.186.135 198.224.187.135  -> NOT SELECTED
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{AF80CDDA-4B70-48F7-AFE4-44C6D9D0AB81} | DhcpNameServer : 172.168.21.22  -> NOT SELECTED
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{80859E63-EE2C-4C29-AE01-A209552C8F7B} | DhcpNameServer : 198.224.186.135 198.224.187.135  -> NOT SELECTED
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{AF80CDDA-4B70-48F7-AFE4-44C6D9D0AB81} | DhcpNameServer : 172.168.21.22  -> NOT SELECTED
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> NOT SELECTED
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> NOT SELECTED
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> NOT SELECTED
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> NOT SELECTED
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Files : 0 ¤¤¤
 
¤¤¤ HOSTS File : 7 ¤¤¤
[C:\Windows\System32\drivers\etc\hosts] 127.0.0.1 localhost
[C:\Windows\System32\drivers\etc\hosts] 127.0.0.1 3dns.adobe.com 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com activate.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.wip.adobe.com
[C:\Windows\System32\drivers\etc\hosts] 127.0.0.1 activate.wip1.adobe.com activate.wip2.adobe.com activate.wip3.adobe.com activate.wip4.adobe.com adobe-dns.adobe.com adobe-dns-1.adobe.com adobe-dns-2.adobe.com adobe-dns-3.adobe.com adobe-dns-4.adobe.com
[C:\Windows\System32\drivers\etc\hosts] 127.0.0.1 adobeereg.com practivate.adobe practivate.adobe.com practivate.adobe.newoa practivate.adobe.ntp practivate.adobe.ipp ereg.adobe.com ereg.wip.adobe.com ereg.wip1.adobe.com
[C:\Windows\System32\drivers\etc\hosts] 127.0.0.1 ereg.wip2.adobe.com ereg.wip3.adobe.com ereg.wip4.adobe.com hl2rcv.adobe.com wip.adobe.com wip1.adobe.com wip2.adobe.com wip3.adobe.com wip4.adobe.com
[C:\Windows\System32\drivers\etc\hosts] 127.0.0.1 www.adobeereg.com wwis-dubc1-vip60.adobe.com www.wip.adobe.com www.wip1.adobe.com
[C:\Windows\System32\drivers\etc\hosts] 127.0.0.1 www.wip2.adobe.com www.wip3.adobe.com www.wip4.adobe.com wwis-dubc1-vip60.adobe.com crl.verisign.net CRL.VERISIGN.NET ood.opsource.net
 
¤¤¤ Antirootkit : 0 (Driver: LOADED) ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: TOSHIBA MK7575GSX +++++
--- User ---
[MBR] 0676208299594b81a123279a15282365
[BSP] 49d0ba0b24236561241ecfdd602e3c7d : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 199 MB
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 409600 | Size: 689401 MB
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 1412302848 | Size: 21740 MB
3 - [XXXXXX] FAT32-LBA (0xc) [VISIBLE] Offset (sectors): 1456826368 | Size: 4062 MB
User = LL1 ... OK
User = LL2 ... OK
 
 
============================================
RKreport_SCN_07122014_145043.log
 
 
I'm thinking we may have gotten it, but I'll wait for further word from you prior to trusting my computer enough to start using it again.


#7 nasdaq

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Posted 13 July 2014 - 06:51 AM

Just to be on the safe side run this on-line scan.

Please scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer.
      Save it to your Desktop.
    • Double click on the esetsmartinstaller_enu.png to download the ESET Smart Installer. icon on your Desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
===

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/
===

You should now be able to use the internet.

#8 ScottMDB

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Posted 13 July 2014 - 12:11 PM

OK, ran both.  Wow!  almost 4 hours.  ESET found 30 things and quarantined them.  Both ESET and Security Check logs below.

 

ESET:

 

C:\Users\Scott\Downloads\asc-setup-v5.exe Win32/ELEX.AH potentially unwanted application
C:\Users\Scott\Downloads\asc5-setup-aff.exe Win32/ELEX.AH potentially unwanted application
C:\Users\Scott\Downloads\WinZip180.exe a variant of Win32/OpenInstall potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Vuze\.install4j\i4j_extf_27_5p83tu.dll.vir a variant of Win32/Bunndle potentially unsafe application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Vuze_Remote\ldrtbVuze.dll.vir a variant of Win32/Toolbar.Conduit.P potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Vuze_Remote\prxtbVuze.dll.vir Win32/Toolbar.Conduit.O potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Vuze_Remote\tbVuze.dll.vir a variant of Win32/Toolbar.Conduit.B potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Vuze_Remote\Vuze_RemoteToolbarHelper.exe.vir Win32/Toolbar.Conduit.Q potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll.vir a variant of Win32/Toolbar.Conduit.Y potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\Local\Conduit\BackgroundContainer\TBUpdaterLogic_1.0.0.1.dll.vir Win32/Toolbar.Conduit.Y potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\Local\Conduit\BackgroundContainer\TBUpdaterLogic_1.0.0.2.dll.vir Win32/Toolbar.Conduit.Y potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\Local\Conduit\Community Alerts\Alert.dll.vir a variant of Win32/Toolbar.Conduit.Y potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\Local\Conduit\CT2504091\Vuze_RemoteAutoUpdateHelper.exe.vir a variant of Win32/Conduit.SearchProtect.N potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\LocalLow\Vuze_Remote\hk64tbVuz0.dll.vir a variant of Win64/Toolbar.Conduit.B potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\LocalLow\Vuze_Remote\hk64tbVuz2.dll.vir Win64/Toolbar.Conduit.B potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\LocalLow\Vuze_Remote\hktbVuz0.dll.vir probably a variant of Win32/Toolbar.Conduit.X potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\LocalLow\Vuze_Remote\hktbVuz2.dll.vir Win32/Toolbar.Conduit.X potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\LocalLow\Vuze_Remote\ldrtbVuz2.dll.vir a variant of Win32/Toolbar.Conduit.P potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\LocalLow\Vuze_Remote\ldrtbVuze.dll.vir a variant of Win32/Toolbar.Conduit.P potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\LocalLow\Vuze_Remote\tbVuz0.dll.vir a variant of Win32/Toolbar.Conduit.B potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\LocalLow\Vuze_Remote\tbVuz1.dll.vir probably a variant of Win32/Toolbar.Conduit.Y potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\LocalLow\Vuze_Remote\tbVuz2.dll.vir a variant of Win32/Toolbar.Conduit.X potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\LocalLow\Vuze_Remote\tbVuze.dll.vir a variant of Win32/Toolbar.Conduit.B potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\LocalLow\Vuze_Remote\plugins\{5E1360DC-8FA8-40df-A8CD-FC3831B3634B}\3.6.12\bin\PriceGongIE.dll.vir a variant of Win32/PriceGong.A potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\Extensions\aba3db73-c9bd-47b3-99c1-ebaf0b0b87ad@c4364137-5195-4339-81dd-ebf2e8579728.com\extensionData\plugins\91.js.vir JS/Toolbar.Crossrider.B potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\Extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}\ctypes\FirefoxCtype.dll.vir a variant of Win32/Conduit.SearchProtect.N potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\xj57ck6j.default\Extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}\Plugins\npFirefoxPlugin.dll.vir a variant of Win32/Conduit.SearchProtect.N potentially unwanted application deleted - quarantined
C:\Documents and Settings\Scott\Downloads\asc-setup-v5.exe Win32/ELEX.AH potentially unwanted application deleted - quarantined
C:\Documents and Settings\Scott\Downloads\asc5-setup-aff.exe Win32/ELEX.AH potentially unwanted application deleted - quarantined
C:\Documents and Settings\Scott\Downloads\WinZip180.exe a variant of Win32/OpenInstall potentially unwanted application deleted - quarantined
 
 
Security Check:
 

Results of screen317's Security Check version 0.99.85  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Norton Security Suite   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 55  
 Java version out of Date! 
  Adobe Flash Player 12.0.0.70 Flash Player out of Date!  
 Mozilla Firefox 12.0 Firefox out of Date!  
 Google Chrome 35.0.1916.114  
 Google Chrome 35.0.1916.153  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 2% 
````````````````````End of Log`````````````````````` 
 


#9 nasdaq

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Posted 13 July 2014 - 01:09 PM

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Latest version is Java JRE 7u60.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882


If present remove the old version(s) of Java using the Add/Remove Programs applet.

Java 7 Update 55
===

Critical vulnerabilities have been identified in old version of Adobe Flash Player please get the latest version.

Flash test site:
http://www.adobe.com/software/flash/about/
Install the new version or if you have the latest close the windows.

Flash Player Help / Find version
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_Player_version_installed_on_your_machine
===

How is the computer running now?

#10 ScottMDB

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Posted 13 July 2014 - 01:45 PM

OK, I updated Java and Flashplayer.  I did not realize that I had to update Flashplayer on all browsers.  It was updated on chrome but not firefox.  The computer is running much better and no more blocked messages from Norton.   I keep running scans with Norton, Norton Power Eraser and Malwarebytes just to be sure and they keep coming up clean.

 

Thank you so very much for your help.



#11 nasdaq

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Posted 14 July 2014 - 07:12 AM

Glad we could help.

If all is well:

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful add-ons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#12 nasdaq

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Posted 20 July 2014 - 08:39 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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