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win 7 x64 cannot insall driver software to my canon mx360 printer


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#1 vesto4ka

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Posted 07 July 2014 - 10:00 AM

Hello))

I need help..please )
A week ago I disconneced my printer cable from the computer.When i connected again the windows searched dor device software for the printer and didnt find.
Driver to the MX 360 PRINTER(which i use) was installed I see it in the programms.
So then I uninstalled the driver and installed again from canon site,when i installed in the insallation process the driver found the printer!.
Then restarted the pc and again windows looked for a driver ans said he cant install. I attach the message here./
I tried this procedure with usa mp driver dor canon and also with europenian.. still computer doesnt reconize the printer..
When i go ro device and printer i see my canon printer with a caution sign on it(a yellow triangle with a "!" )
I downloaded the driver from canon site it was MP driver (the latest)
dont know what to do...
I using win 7 64 bit.
I talked to canon support they said its windows problem.
I tried to press at the printer sign in device and printers and then started the troubleshooter of windows but again its not helped..
 

 

please help =)

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#2 hamluis

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Posted 07 July 2014 - 10:22 AM

Uninstall ALL software related to Canon, after deleting the printer.

 

Then reinstall everything related to printer anew, following Canon instructions for doing such.

 

Louis



#3 rotor123

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Posted 07 July 2014 - 10:47 AM

What You are experiencing is usually related to having the printer plugged in when You install the Driver & software.

 

Please Follow Louis's directions.

Only plug in the printer when the Software indicates to do it.

 

Good Luck

Roger


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