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No sound or intermittent sound


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#1 henerywatson

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Posted 07 July 2014 - 06:08 AM

Hi, I am facing this error "No sound or intermittent sound". So, please provide me right steps and solution for solving this problem and also I have taken and mention below some solution from tech support guy i.e. Click4Support and Microsoft, So please check this it is right steps or not, because I am not doing proper steps for solve my problem. Do a Windows search for Sound and open the Sound menu. Under the playback tab, you may see a variety of options. Sometimes these are accidentally changed by the user or by software. If you are using external speakers, you should have Speakers selected as your default device. But if youre connecting to a display with speakers via HDMI, youll want the appropriate HDMI Output to be the default. You can change the default by right-clicking an entry and then selecting Set as default device. You may have a driver issue if the problem persists. Under the label of each device in the Sound menu, youll see the name of the device that enables it. Jump to Google, enter the name of the device, and look for a new driver to download. I am waiting your reply....

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#2 hamluis

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Posted 07 July 2014 - 08:54 AM

Well...let's look at some data before deciding the solution to a problem that may not necessarily be well-defined.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis






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