I have a Win 7 computer that will not connect to web sites, even though the status in the bottom right says it was connected to WI-Fi and then when I disconnected Wi-Fi and connected by a Cat 5 cable it says it is connected as well.
It is able to dual boot to Ubuntu. When I am in Ubuntu, it will allow surfing through Firefox.
I am able to ping www.google.com and 22.214.171.124 by the cmd prompt. I am also able to ping my gateway address.
I tried disabling the firewall, and that had no effect.
I installed Malware Bytes, but it is a year out of date and will not update without the internet access.
Chrome, Explorer, and Firefox are all affected. They say they can not connect. Other programs like League of Legends are also affected.
I would appreciate any guidance you can give.
This is my son's computer. It is possible there is an unknown virus, but I have not seen a virus like this. They usually redirect somewhere.
Thanks for the help,