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My computer no longer connects to WiFi


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10 replies to this topic

#1 Dominicana

Dominicana

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Posted 06 July 2014 - 12:50 PM

My computer was working fine up until about 2 or 3 days ago, then it decided it no longer wanted to connect to my wireless internet. I've tried turning the wifi signal on and off on the computer, as well as resetting the wifi connection on the router box, and it still won't work. I'm not sure what additional troubleshooting steps to take because I'm really not sure why it stopped working all of sudden in the first place. :smash:  I'm running Windows 7 Service Pack 1.



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#2 hamluis

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Posted 06 July 2014 - 12:52 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Dominicana

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Posted 07 July 2014 - 12:48 PM

MiniToolBox by Farbar  Version: 06-07-2014
Ran by Victoria (administrator) on 07-07-2014 at 13:45:35
Running from "C:\Users\Victoria\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/07/2014 11:37:16 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (07/07/2014 11:37:16 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (07/06/2014 10:20:17 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location G:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (07/06/2014 00:36:36 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location G:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (07/06/2014 00:30:32 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (07/06/2014 00:30:32 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (07/04/2014 10:51:03 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (07/04/2014 10:51:03 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (07/03/2014 06:01:10 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (07/03/2014 06:01:10 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

System errors:
=============
Error: (07/06/2014 01:16:25 PM) (Source: Service Control Manager) (User: )
Description: The AVG Firewall service terminated with service-specific error %%-536805289.

Error: (07/06/2014 01:16:15 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with service-specific error %%-536753636.

Error: (07/06/2014 01:16:13 PM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater15.3.0 service failed to start due to the following error:
%%2

Error: (07/06/2014 01:16:13 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147221164

Error: (07/06/2014 01:16:13 PM) (Source: Service Control Manager) (User: )
Description: The MCSTRM service failed to start due to the following error:
%%2

Error: (07/06/2014 01:16:12 PM) (Source: Service Control Manager) (User: )
Description: The WLAN AutoConfig service terminated with the following error:
%%1114

Error: (07/06/2014 01:16:12 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN AutoConfig service has failed to start.

Error Code: 1114

Error: (07/06/2014 01:16:10 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:14:07 PM on ‎7/‎6/‎2014 was unexpected.

Error: (07/06/2014 00:26:35 PM) (Source: Service Control Manager) (User: )
Description: The AVG Firewall service terminated with service-specific error %%-536805289.

Error: (07/06/2014 00:26:23 PM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater15.3.0 service failed to start due to the following error:
%%2

Microsoft Office Sessions:
=========================
Error: (07/07/2014 11:37:16 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (07/07/2014 11:37:16 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000

Error: (07/06/2014 10:20:17 PM) (Source: Windows Backup)(User: )
Description: G:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (07/06/2014 00:36:36 PM) (Source: Windows Backup)(User: )
Description: G:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (07/06/2014 00:30:32 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (07/06/2014 00:30:32 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000

Error: (07/04/2014 10:51:03 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (07/04/2014 10:51:03 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000

Error: (07/03/2014 06:01:10 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (07/03/2014 06:01:10 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000

 

=========================== Installed Programs ============================
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.7.0.2090 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.7.0.2090 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 13 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Adobe Flash Player 13 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Adobe Reader X (10.1.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.10 - Adobe Systems Incorporated)
Adobe Shockwave Player (HKLM-x32\...\{D8DFA46A-39F7-4368-810D-18AFCFDDAEAF}) (Version: 11.5.1.601 - Adobe Systems, Inc.)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.2.122 - Adobe Systems, Inc.)
Alien Sky (x32 Version: 2.2.0.95 - WildTangent) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Ask Toolbar (HKLM-x32\...\{4F524A2D-5637-4300-76A7-A758B70C0F01}) (Version: 12.15.1.16 - APN, LLC)
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4355 - AVG Technologies)
AVG 2014 (Version: 14.0.3882 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4355 - AVG Technologies) Hidden
AVG SafeGuard toolbar (HKLM-x32\...\AVG SafeGuard toolbar) (Version: 18.1.7.598 - AVG Technologies)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.82 - WildTangent) Hidden
BlackBerry Device Software Updater (HKLM-x32\...\{6BA13EFC-E8D0-4D37-AF04-42796CF0E8F5}) (Version: 6.0.1.13 - Research In Motion Ltd)
Blackhawk Striker 2 (x32 Version: 2.2.0.82 - WildTangent) Hidden
Blasterball 3 (x32 Version: 2.2.0.82 - WildTangent) Hidden
Build-a-lot 2 (x32 Version: 2.2.0.82 - WildTangent) Hidden
Cake Mania (x32 Version: 2.2.0.82 - WildTangent) Hidden
Canon MP280 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP280_series) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 3.24 - Piriform)
Chuzzle Deluxe (x32 Version: 2.2.0.82 - WildTangent) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.2216 - CyberLink Corp.)
CyberLink DVD Suite (x32 Version: 7.0.2216 - CyberLink Corp.) Hidden
CyberLink MediaShow (HKLM-x32\...\InstallShield_{80E158EA-7181-40FE-A701-301CE6BE64AB}) (Version: 4.1.3419 - CyberLink Corp.)
CyberLink MediaShow (x32 Version: 4.1.3419 - CyberLink Corp.) Hidden
CyberLink PowerDVD 8 (HKLM-x32\...\InstallShield_{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}) (Version: 8.0.1.1110 - CyberLink Corp.)
CyberLink PowerDVD 8 (x32 Version: 8.0.1.1110 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.3130 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.1.3130 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{349F73CA-653A-43A6-AE77-970B07D6EDA0}) (Version:  - Microsoft)
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.82 - WildTangent) Hidden
Dora's Carnival Adventure (x32 Version: 2.2.0.82 - WildTangent) Hidden
Download Updater (AOL LLC) (HKLM-x32\...\SoftwareUpdUtility) (Version:  - )
Dream Chronicles (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dream Chronicles 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Escape Rosecliff Island (x32 Version: 2.2.0.82 - WildTangent) Hidden
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
Facebook Video Calling 2.0.0.447 (HKLM-x32\...\{8DF41A9F-FE13-43E8-A003-5F9B55A011EE}) (Version: 2.0.447 - Skype Limited)
Faerie Solitaire (x32 Version: 2.2.0.82 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.82 - WildTangent) Hidden
Free Burning Studio 1.0.9.9 (HKLM-x32\...\Hamster Free Burning Studio_is1) (Version: 1.0.9.9 - HAMSTERSoft)
Google Chrome (HKLM-x32\...\{E86E510B-CBAD-354D-841B-853E23EF038A}) (Version: 64.240.49198 - Google, Inc.)
Google Drive (HKLM-x32\...\{D9F75285-4864-461D-83DA-8D056BAC44D1}) (Version: 1.16.6866.4367 - Google, Inc.)
Google Talk Plugin (HKLM-x32\...\{2A83AD05-56E6-3FBD-8752-B4143162EF59}) (Version: 4.9.1.16010 - Google)
Google Talk Plugin (HKLM-x32\...\{C1E3DFE7-4EAD-3E9E-A826-E06055BA5921}) (Version: 5.4.2.18903 - Google)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.1.1.0 (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.3.9512.3162 - Hewlett-Packard)
HP Customer Experience Enhancements (x32 Version: 6.0.1.3 - Hewlett-Packard) Hidden
HP Game Console (x32 Version:  - WildTangent) Hidden
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.4 - WildTangent)
HP Quick Launch (HKLM\...\{10F539B1-31AF-43BF-9F0C-0EB66E918922}) (Version: 1.0.18 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{17B4760F-334B-475D-829F-1A3E94A6A4E6}) (Version: 1.2.3560.3170 - Hewlett-Packard)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Software Framework (HKLM-x32\...\{97174E88-52F9-445A-A28E-704A45332D19}) (Version: 4.0.108.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}) (Version: 6.0.5.4 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{D46D081B-F60E-467E-A7C4-117B70D76731}) (Version: 5.001.000.014 - Hewlett-Packard)
HP User Guides 0178 (HKLM-x32\...\{9A4317FB-5775-4FB3-BDC9-995595106F1F}) (Version: 1.02.0000 - Hewlett-Packard)
HP Wireless Assistant (HKLM-x32\...\{54CC7901-804D-4155-B353-21F0CC9112AB}) (Version: 3.50.9.1 - Hewlett-Packard)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2086 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.2.1001 - Intel Corporation)
Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 17 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416017FF}) (Version: 6.0.170 - Sun Microsystems, Inc.)
Jewel Quest 3 (x32 Version: 2.2.0.82 - WildTangent) Hidden
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.82 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.2215 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.2215 - CyberLink Corp.) Hidden
LightScribe System Software (HKLM-x32\...\{6AFDE3BE-BC01-45A4-9D06-BBF5AD207313}) (Version: 1.18.12.1 - LightScribe)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.130.10 - McAfee, Inc.)
Medieval II Total War (HKLM-x32\...\{C0698BDA-0D29-40EE-8570-A31106DF9AB1}) (Version: 1.03.000 - SEGA)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 1.1 (HKLM-x32\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (x32 Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Primary Interoperability Assemblies 2005 (HKLM-x32\...\{D24DB8B9-BB6C-4334-9619-BA1C650E13D3}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft VC9 runtime libraries (x32 Version: 2.0.0 - AOL Inc.) Hidden
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual J# .NET Redistributable Package 1.1 (HKLM-x32\...\{1A655D51-1423-48A3-B748-8F5A0BE294C8}) (Version: 1.1.4322 - Microsoft)
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
MotoCast (HKLM-x32\...\{5401CEE8-3C2D-4835-A802-213306537FF4}) (Version: 2.0.31 - Motorola Mobility)
Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.3.4 - Motorola Mobility)
Motorola Device Software Update (x32 Version: 12.10.3002 - Motorola Mobility) Hidden
MOTOROLA MEDIA LINK (x32 Version: 1.9.0002.0 - Motorola) Hidden
Motorola Mobile Drivers Installation 5.9.0 (Version: 5.9.0 - Motorola Inc.) Hidden
Mozilla Firefox 28.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 28.0 (x86 en-US)) (Version: 28.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 28.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MyITLab (HKLM-x32\...\{7AC41E51-7227-4DB2-AB3F-82ED54E7EEC9}) (Version: 1.53.5 - Pearson Education)
MyITLab (HKLM-x32\...\{FEEE3B61-A89A-4332-9452-79E6E8BF61C5}) (Version: 1.47.0 - Pearson Education)
MyITLab ActiveX Installer 2, 9, 8, 65535 (HKLM-x32\...\MyITLab ActiveX Installer_is1) (Version:  - Pearson Education)
myitlab Plug-in/ActiveX Installer (HKLM-x32\...\{A312E52C-82DA-4157-8139-6C583ADA5791}) (Version: 1.0.7 - Pearson Education)
mysms version 2.0.0 (HKLM-x32\...\{48F31003-B5A3-4E17-917A-5DDFF60B9FA2}_is1) (Version: 2.0.0 - Up to Eleven Digital Solutions GmbH)
Mystery P.I. - The New York Fortune (x32 Version: 2.2.0.82 - WildTangent) Hidden
Norton Security Scan (HKLM-x32\...\NSS) (Version: 4.0.0.46 - Symantec Corporation)
NVIDIA PhysX (HKLM-x32\...\{C5C1C0F0-D62F-4DBF-81D4-D7EF397C228B}) (Version: 9.09.0814 - NVIDIA Corporation)
Opera Stable 22.0.1471.70 (HKLM-x32\...\Opera 22.0.1471.70) (Version: 22.0.1471.70 - Opera Software ASA)
Pando Media Booster (HKLM-x32\...\{980A182F-E0A2-4A40-94C1-AE0C1235902E}) (Version: 2.3.6.0 - Pando Networks Inc.)
PdaNet+ for Android 4.12 (HKLM-x32\...\PdaNet_is1) (Version:  - June Fabrics Technology Inc)
Penguins! (x32 Version: 2.2.0.82 - WildTangent) Hidden
Plants vs. Zombies (x32 Version: 2.2.0.82 - WildTangent) Hidden
Poker Superstars III (x32 Version: 2.2.0.82 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.82 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.82 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.3415 - CyberLink Corp.)
Power2Go (x32 Version: 6.0.3415 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 7.0.3420 - CyberLink Corp.)
PowerDirector (x32 Version: 7.0.3420 - CyberLink Corp.) Hidden
QuickTime (HKLM-x32\...\{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}) (Version: 7.73.80.64 - Apple Inc.)
RealDownloader (x32 Version: 1.3.1 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (x32 Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.0 - RealNetworks)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.18.322.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6206 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30105 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Software (HKLM-x32\...\{901F0D4C-009D-1112-8DE4-03599E7B0C5C}) (Version: 1.00.10.0104 - REALTEK Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Recovery Manager (x32 Version: 5.5.2214 - CyberLink Corp.) Hidden
Remote Mouse version 2.5 (HKLM-x32\...\{01E4BC6D-3ACC-45E1-8928-C2FF626F63F3}_is1) (Version: 2.5 - Remote Mouse)
Respondus LockDown Browser (HKLM-x32\...\{C0E5147E-C9F3-4360-9ED0-2E875F11766C}) (Version: 1.02.0001 - Respondus, Inc.)
RtVOsd (HKLM\...\{091A0130-A82F-4A6D-9C61-3BBBB3289030}) (Version: 1.0.6 - Realtek Semiconductor Corp.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.4.8.0 - SAMSUNG Electronics Co., Ltd.)
SelectionLinks (HKLM-x32\...\sl-apl) (Version: 1.0 - SelectionLinks)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
SmartWebPrinting (x32 Version: 140.0.186.000 - Hewlett-Packard) Hidden
Swarm (x32 Version: 2.2.0.95 - WildTangent) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.18.0 - Synaptics Incorporated)
TextTwist 2 (x32 Version: 2.2.0.82 - WildTangent) Hidden
UMPlayer 0.98 [P4] (HKLM-x32\...\UMPlayer) (Version: 0.98 - Ori Rejwan)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{82F87E28-B18E-46D6-A399-E2F19CF5949B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{5E8EB600-8B94-429E-873E-98369C6DC1BC}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{EFF5EBA3-40AD-4859-85E7-3C1CF4F297EB}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Vaudaix (HKLM-x32\...\{681002C6-5019-81A2-7871-A43754F71E56}) (Version:  - Vaudix)
VaudiX 1.74 (HKLM-x32\...\SP_09de8db5) (Version:  - )
Virtual Families (x32 Version: 2.2.0.82 - WildTangent) Hidden
Virtual Villagers - The Secret City (x32 Version: 2.2.0.82 - WildTangent) Hidden
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Wheel of Fortune 2 (x32 Version: 2.2.0.82 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Messenger Companion Core (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
Windows Mobile Device Center (HKLM\...\{626672CD-BFCF-49A9-AEFE-AB0FED3BFC5B}) (Version: 6.1.6965.0 - Microsoft Corporation)
Yontoo 1.12.02 (HKLM\...\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}) (Version: 1.12.02 - Yontoo LLC)
Zuma's Revenge (x32 Version: 2.2.0.82 - WildTangent) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 58%
Total physical RAM: 3002.92 MB
Available physical RAM: 1242.84 MB
Total Pagefile: 6004.02 MB
Available Pagefile: 3753.99 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.66 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:283.83 GB) (Free:185.29 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:13.96 GB) (Free:2.31 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\HAL

Administrator            ASPNET                   Chris and Vicky         
Guest                    Victoria                

**** End of log ****

 

 

 

 

 

http://speccy.piriform.com/results/bPKsG5quNFiclVZxxUMQJHn


Edited by Dominicana, 07 July 2014 - 12:52 PM.


#4 dc3

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Posted 07 July 2014 - 01:21 PM

Is the wireless device enabled from the keyboard.

 

Open the Device Manager and check to see if there are any warning (yellow) or errors (red) under Network adapters.


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#5 Dominicana

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Posted 07 July 2014 - 05:58 PM

Is the wireless device enabled from the keyboard.

 

Open the Device Manager and check to see if there are any warning (yellow) or errors (red) under Network adapters.

 

It is- I enabled and disabled a few times to make sure that wasn't the problem.

Under Network Adapters, the first item, 'avast! Firewall NDIS Filter Miniport' has a yellow warning by it. When I right-click it and go to 'Properties', in 'Device Status', it says 'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)'.


Edited by Dominicana, 07 July 2014 - 05:59 PM.


#6 JohnC_21

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Posted 07 July 2014 - 09:36 PM

Try doing a repair install. Go to Control Panel > Uninstall a Program. In the menu bar, select Uninstall/Change after highlighting avast. Avast should give the option to do a Repair. Is this Avast Internet Security?

Edited by JohnC_21, 07 July 2014 - 09:36 PM.


#7 dc3

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Posted 08 July 2014 - 09:20 AM

Try doing a repair install. Go to Control Panel > Uninstall a Program. In the menu bar, select Uninstall/Change after highlighting avast. Avast should give the option to do a Repair. Is this Avast Internet Security?

In Windows 8 or 8.1 it is called Programs and Features.


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#8 dc3

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Posted 08 July 2014 - 09:27 AM

Dominicana,

 

Open the Device Manger.  The first item in the list will have the computer's name, right click on this to open the menu there and choose "Scan for hardware changes".  This should enable a driver for the hardware device which is not working.

 

After this boot to the Advanced Boot Options and choose Last Known Good Configuration, this rolls the operating system back to the most recent successful registry configuration. 


Edited by dc3, 08 July 2014 - 09:29 AM.

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#9 Dominicana

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Posted 08 July 2014 - 12:21 PM

Try doing a repair install. Go to Control Panel > Uninstall a Program. In the menu bar, select Uninstall/Change after highlighting avast. Avast should give the option to do a Repair. Is this Avast Internet Security?

 

I don't see 'Avast' in the list.



#10 Dominicana

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Posted 08 July 2014 - 12:22 PM

Dominicana,

 

Open the Device Manger.  The first item in the list will have the computer's name, right click on this to open the menu there and choose "Scan for hardware changes".  This should enable a driver for the hardware device which is not working.

 

After this boot to the Advanced Boot Options and choose Last Known Good Configuration, this rolls the operating system back to the most recent successful registry configuration. 

 

I scanned for hardware changes, but it didn't enable anything- the yellow symbol is still there beside 'avast'.



#11 dc3

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Posted 08 July 2014 - 12:53 PM

If Avast isn't listed in the Program and Features, where are you seeing Avast?

 

Download the Avast Uninstall Utility and run it and then restart the computer.

 

After it has been uninstalled reinstall it and see if the problem is still occurring. 


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