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Spysheriff, Crystalys Media Internet Assistant, Other Problems


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4 replies to this topic

#1 buffbiff21

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Posted 29 May 2006 - 07:53 PM

Hello, this is the first computer virus/spyware issue i have not been able to handle myself. I have searched many other websites and tried many tutorials to remove the problem, but so far have not been successful, so i decided to register and post my problem here.

I run Windows XP, with Internet Explorer (v 6), and the other day some popups suddenly came about. they were titled "Security Warning" and they dealt with some scammish program that cost 39.95, and would be charged by a 900 #. This program was Crystalys internet assistant. Of course, i did NOT click on any of them! However, some program titled Spysheriff started to scan my computer, i was unaware it was even running till i saw the window.
Some additional effects were:
disabled Task Manager,
Plain blue desktop,
popups,
being automatically redirected to various search engine sites after attempting to go to a website.

I pretty much did an immediate system restore, but the "Spysheriff" files (and any of the other B.S. programs) were still all present. I then tried some tutorials i found on the internet. None have worked. I used Hijack This 1.99, but i just dont want to mess up anything. I will paste the scan result below:


O1 - Hosts: localhost 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {196B9CB5-4C83-46F7-9B06-9672ECD9D99B} - C:\WINDOWS\SYSTEM32\winbrume.dll (file missing)
O2 - BHO: (no name) - {3ceff6cd-6f08-4e4d-bccd-ff7415288c3b} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Transponder] C:\WINDOWS\System32\susp.exe
O4 - HKLM\..\Run: [ZPoint] C:\WINDOWS\System32\winmuse.exe
O4 - HKLM\..\Run: [win32hp] C:\WINDOWS\System32\win32hlp.exe
O4 - HKLM\..\Run: [a3eff90a.exe] C:\WINDOWS\System32\a3eff90a.exe
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\System32\per.exe internat.dll,LoadKeyboardProfile
O4 - HKLM\..\Run: [dmtqe.exe] C:\WINDOWS\System32\dmtqe.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [a3eff90a.exe] C:\Documents and Settings\Owner\Local Settings\Application Data\a3eff90a.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - Global Startup: America Online 6.0 Tray Icon.lnk = C:\Program Files\America Online 6.0h\aoltray.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{889A8E0E-46E7-4BA5-902A-E2240325FB4D}: NameServer = 85.255.116.116,85.255.112.175
O17 - HKLM\System\CCS\Services\Tcpip\..\{A73B81CA-91E3-4A7C-AFAA-8D88F9CDAF46}: NameServer = 85.255.116.116,85.255.112.175
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

[b] Could someone please let me know what files i need to disable, or if i should try something completely different?

thanks in advance

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#2 teacup61

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Posted 30 May 2006 - 03:39 AM

Hello buffbiff21,

Welcome to Bleeping Computer :thumbsup:

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

FOR CONNECTION PROBLEMS :
Click on Start, Control Panel, select the Network and Internet Connections category or double click on Network Connections, depending on which View you are using. Then right click on your default connection, usually local area connection for cable and dsl, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item. Write down the settings in case you should need to change them back. Select the radio dial that says Obtain DNS servers automatically.
Press OK twice to get out of the properties screen and reboot if it asks. If it does not prompt you to reboot go ahead and reboot manually.

Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log.

Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop. Do not run it yet.

Next, please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.

After SmitfraudFix finishes (and after a reboot if required), please open Ewido. (If a reboot is required, please boot BACK into Safe Mode.)
  • Click on Scanner
  • Click on Complete System Scan and the scan will begin.
  • If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
  • When the scan is finished, click the Save report button at the bottom of the screen.
  • Save the report to your desktop
  • Close Ewido
Then please restart it into Normal Windows. Please post the contents of the SmitfraudFix log located at C:\rapport.txt into this thread, along with the Ewido report, the report from FixWareout (report.txt), and a new HijackThis log.

Thanks,
tea
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Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?

#3 buffbiff21

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Posted 31 May 2006 - 04:23 AM

Hah, um I dont know how to say this, but my computer crashed before i could even attempt what you suggested...

What i did (so that i have access now) was i reformatted another drive i had laying around so i can go onto windows, because the old drive did not boot up... ( i used a group of System Recovery CDs)

Is there any way i can access the data on the other drive?
It seems corrupt, i played with the registry keys as instructed by one of the guides i found to remove Spysheriff before it crashed, and now it will not boot)

(also, maybe i should post this in another thread?)

Edited by buffbiff21, 31 May 2006 - 04:24 AM.


#4 teacup61

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Posted 31 May 2006 - 03:32 PM

Hi there,

If you're worried that I'm upset, I'm not, except that we didn't get to fix it in time. :thumbsup: Yes, perhaps it's better posted in the Hardware section, as that's just not my strong area. If you need anything further after that, I'll leave this thread open for a while, just in case. :flowers:

Take care,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?

#5 teacup61

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Posted 12 June 2006 - 05:32 PM

this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?




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