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PUP.Optional.Babylon.A infection


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#1 Dasphinx

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Posted 05 July 2014 - 02:27 PM

This was detected by Malwarebytes. Googling the subject I found at least 6 completely different removal instructions posted in various forums online.

Please advise the best way to remove this Trojan.

Thanks!


Edited by hamluis, 05 July 2014 - 03:15 PM.
Moved from MRL to Am I Infected - Hamluis.


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#2 wpgwpg

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Posted 05 July 2014 - 03:44 PM

 When you run Malwarebytes, it reports its findings.  At the bottom left corner of the window is a button that says Quarantine all.  If you click that and follow the onscreen instructions, it will quarantine everything it has reported.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 noknojon

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Posted 05 July 2014 - 07:44 PM

Please download and run RKill by Grinler, to your desktop.

Double click or Right click and select Run as Administrator.

A black DOS box will briefly appear and then disappear.
This is normal and indicates the tool ran successfully. At most the tool will run for about 2 minutes

Please Copy and Paste the small log.

 

 

Important: Do not reboot your computer until you complete the next step.

 

 

* Please download AdwCleaner by Xplode and save to your Desktop.
* Double-click on AdwCleaner.exe to run the tool.
* Vista/Windows 7/8 users right-click and select Run As Administrator.
* Click on the Scan button only once to ensure correct readings
* AdwCleaner will begin...be patient as the scan may take some time to complete.
* After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.

- If you agree to clean out the adware continue -
* Click on the Clean button only once to ensure correct readings
* Press OK when asked to close all programs and follow the onscreen prompts.
* Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
* After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
* Copy and paste the contents of that logfile in your next reply.
* A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

 

 

Next : Please download Junkware Removal Tool by thisisu and save it to your Desktop.
* Close all open programs and shut down any protection/security software now to avoid potential conflicts.
* Double-click on JRT.exe to run the tool.
* Vista/Windows 7/8 users right-click and select Run As Administrator.
* The tool will open and start scanning your system.
* Please be patient as this can take a while to complete depending on your system's specifications.
* On completion, a log file named JRT.txt will automatically open and be saved to your Desktop.
* Copy and paste the contents of JRT.txt in your next reply.
These tools will search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons, browser helper objects (BHOs) and other junkware to include many related registry entires (values, keys)

 

 

There is now a new version of Malwarebytes Anti-Malware (V2.0.2) This passes V1.75.0.1300

If you wish to Re-scan you will need to remove the old version first.

Please see MBAM Clean Instructions (MBAM Forum link)

* Download Malwarebytes Anti-Malware Free and save it to your desktop
* Double click the desktop icon, click Run, then OK
* Select I accept the agreement then continue to click Next then finally click Install

* Follow any onscreen directions.
** Uncheck Enable free trial of Malwarebytes Anti-Malware Premium only if you do not want the free trial of the paid version, then click Finish
* If you are notified the Database is out of date click Update Now
* Click Scan Now >>

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** Note: If Malwarebytes will not launch please do the following to launch Malwarebytes Chameleon:
* Click Start (Start, Search, All files and folders for Windows XP) then type mbam
* Double click one of the four following files (if one does not work try the next one, and so on) -

A black command window will open. Follow those instructions until the Malwarebytes program starts the scan

mbam-chameleon.scr
mbam-chameleon
mbam-chameleon.exe
mbam-chameleon.com
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** When completed click the down arrow on Export Log and select Text file (*.txt)
* Save the file to your desktop as MBAM
* Click Apply Actions then restart your computer if requested
* Copy and past the contents of MBAM.txt in your reply






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