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Windows & Boot issues


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#1 raj.bohra

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Posted 05 July 2014 - 01:15 PM

Hello people...

 

I have been unable to boot up on windows 7 ...

have been facing this problem for like the whole of last week ... have not been able to boot in safe mode too, tried booting it with norton ghost.. i just get a blank screen and it does t even boot up. I have also attached some pics and a video.... where i don t get the check disk error though.

 

 

1. When i try to start in normally - using the option - f8 button

 

 

 

 

2. When i tried using the launch repair option - 

 

 

 

Attached Files



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#2 wpgwpg

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Posted 05 July 2014 - 02:41 PM

 It's strange that the Norton disc wouldn't boot.  Has it ever booted or maybe has it gotten scratched?  Anyway here's something you can try.  Go to another computer with Windows 7, either 32 or 64 bit that's the same as yours and make a repair disc.  To do that click Start -> Control Panel -> Backup and Restore -> Create System repair disc.  Insert a blank CD-R and it will make it.  Then take that disc to your laptop and see if you can boot from it.  If so try the repair.  If the repair doesn't help, boot from the disc again and this time select the Command Prompt.  From there type chkdsk C: /f /r.  This will do the hard drive check that failed when you tried booting up from it.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 dc3

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Posted 05 July 2014 - 03:10 PM

Is the boot order in the BIOS set so the DVD/CD-ROM is the first device in the boot order?  If it isn't, then you will not be able to boot from a bootable disk.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 scotty_ncc1701

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Posted 05 July 2014 - 03:22 PM

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/chkdsk-error-cannot-open-volume-for-direct-access/5f8c4a7f-e609-445b-a63d-aa63f7112440



#5 raj.bohra

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Posted 07 July 2014 - 02:06 AM

 It's strange that the Norton disc wouldn't boot.  Has it ever booted or maybe has it gotten scratched?  Anyway here's something you can try.  Go to another computer with Windows 7, either 32 or 64 bit that's the same as yours and make a repair disc.  To do that click Start -> Control Panel -> Backup and Restore -> Create System repair disc.  Insert a blank CD-R and it will make it.  Then take that disc to your laptop and see if you can boot from it.  If so try the repair.  If the repair doesn't help, boot from the disc again and this time select the Command Prompt.  From there type chkdsk C: /f /r.  This will do the hard drive check that failed when you tried booting up from it.

 

Good luck.

 

Yea it did boot a few days back. When try booting it now, i only get a blank screen a cursor which moves when moved. 

I should prolly try the repair method, in the meanwhile it there any other software like norton ghost that i could try ? 



#6 dc3

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Posted 07 July 2014 - 08:57 AM

Please do the following.
 
An addition to the instructions below
 
If you still have not been able to run chkdsk /r and the Stratup Repair was not effective, go back to to step 7b where you can access the System Recovery Options and choose the Command Prompt.  From there use the following command.
 
chkdsk /r /g   Then press Enter.
 
 
Instructions for a Windows 7 Repair installation.
 
A Windows 7 Repair Installation will require a installation disc.
 
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
 
Part A, Steps 1a - 6a
 
How to burn ISO image using Windows Burn Disk Image.
 
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Dick] burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
 
burndiskimage1_zpsb502b181.png
 
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
 
burndiskimage2_zps17a9d6ff.png
 
6.  After the image has completed being burned click on Close
 
Please note:  In order to boot from this DVD you may need to change the boot order in the BIOS so that the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
 
Part B, Steps 1b - 10b
 
1b)  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2b)  You will be prompted to press any key to start the installation, I find the space bar handy.
 
At this point the setup process will load files, this will take several minutes.
 
3b)  You will now need to choose the  Language, Time, currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 
w71_zps6dbda47e.png
 
4b)  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 
w72_zps2a656a0c.png
 
5b)  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 
w73_zpsd5483f05.png
 
6b)  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 
w74_zps490f9a17.png
 
7b)  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 
w75_zps9941e858.png
 
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8b)  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 
w76_zps3dd75d83.png
 
9b)  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 
w77_zpsd8be95eb.png
 
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10b)  Click on Finish, this will restart your computer.
 
w78_zpsd49257fb.png
 
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Edited by dc3, 07 July 2014 - 09:19 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 dc3

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Posted 07 July 2014 - 09:09 AM



If the repair doesn't help, boot from the disc again and this time select the Command Prompt.  From there type chkdsk C: /f /r.  This will do the hard drive check that failed when you tried booting up from it.

The /r switch has the same functionality as the /f switch, but it also will search for bad sectors and recover available data from those sectors.  There is no good reason to run both switches.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 raj.bohra

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Posted 07 July 2014 - 11:42 PM

Will using hiren's boot cd help me in any ways ?
If yes how and what options should I use ?

#9 hamluis

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Posted 08 July 2014 - 07:44 AM

BC policy is not recommend/suggest/give guidance re the use of Hiren's and other software with MS copyright issues.

 

Recommending ISOs of Windows Recovery Discs or pre-made ISOs of WinPE-BartPE

 

Louis



#10 wpgwpg

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Posted 08 July 2014 - 09:18 AM

I should prolly try the repair method, in the meanwhile it there any other software like norton ghost that i could try ? 

 

 I'm using Easeus Todo Backup Free which works with everything through Windows 8.1.  It has all the features I used in Ghost in the past including the ability to make a boot disc.  You can download it from here:

http://www.easeus.com/download/tbf-download.html

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#11 raj.bohra

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Posted 08 July 2014 - 01:10 PM

Attached File  WP_20140708_001.jpg   56.7KB   0 downloadsi tried booting it with windows 7 cd... i got the setup is starting screen and the system got stuck there 



#12 raj.bohra

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Posted 16 July 2014 - 12:19 AM

I formatted the laptop and re installed a different version of win 7 ultimate . It was working fine for two or three days, but since yesterday I started getting the check disk error again and I ran the check disk, and has been going on and on. The scanner has now been running for almost 12 hours and still has another 18 hours to go. I have attached a screen shot to . My query is should run for that long.

#13 hamluis

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Posted 16 July 2014 - 09:00 AM

I don't normally suggest stopping a chkdsk...but, IMO, everything points to a hard drive functionality problem...or a serious file system problem.

 

Chkdsk /r can overcome some (not all) file system problems.  It cannot overcome a damaged/failing hard drive.

 

I would stop the chkdsk and run a hard drive diagnostic...if the hard drive is the problem, no point in wasting more time/effort on trying to overcome.

 

Guide, SeaTools For DOS - http://www.seagate.com/support/seatools/SeaToolsDOSguide.pdf

 

SeaTools for DOS Download - http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

 

I would run the long test...should take approximately 2.5 hours on a 1TB hard drive.

 

Louis






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