For the past 3-4 months i have been getting a message like this pop up on my screen in an anoying little blue and white box -
"Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." This is also in the box that pops up: "AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: radhslib.dll
ModVer: 0.0.0.0 Offset: 00003b6f"
It happens when i am surfing the web. the connection does not close right away but will eventualy shut down and i am left looking at my desktop. This is a problem as i loose what ever info i have at the time and generally just ticks me off. (My kids are mad because they can no longer visit Barbies web site for very long without getting kicked off.)
I have been searching the internet for information on what is happening and have been advised to do the following:
*click on Tools-internet options- advanced- click on enable 3rd party browser extensions. (did that- still have problem)
*run scan disk &defrag for internet files, temporary files, and recycle bin. (did that - sill problem)
*download spybot and fix what it says to (did that -still problem)
There is a lot of info out there but most of it requires more brain cells than i am able to part with right now. I just want to be able to surf the web without being thrown off!!
If anyone is able to tell me in as plain of English as possible, i would be forever happy and will consider naming my next child or puppy (which ever comes 1st) after you.
I have very little computer knowledge and please do not assume i know what a browser is or what cookies are. (i did figure out what the browser was a few months ago and i know you cannot eat cookies but am blank beyond that.)
I am a good person with (probably) some bad adware. please help.
"Smoking kills. If you're killed, you've lost a very important part of your life," (During an interview to become Spokesperson for federal anti-smoking campaign.) Model, movie and TV actress Brooke Shields.