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Malwarebytes freezes during scans and updates, virus?


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2 replies to this topic

#1 Nebowski

Nebowski

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Posted 05 July 2014 - 04:09 AM

Hello! Malwarebytes freezes for me whenever I run a scan or try to update the database. Could I have a virus or something?

 

 

 

Here is my DDS.txt log:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17126
Run by WDAWDFIAHWDGAWDGAW^D at 10:40:27 on 2014-07-05
Microsoft Windows 7 Professional   6.1.7601.1.1252.46.1033.18.8087.5357 [GMT 2:00]
.
AV: Kaspersky Internet Security *Enabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}
SP: Kaspersky Internet Security *Enabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Kaspersky Internet Security *Enabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe
C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
c:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\EscSvc64.exe
c:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Users\PC User\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Windows\System32\spool\drivers\x64\3\E_IATIINE.EXE
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Cheat Engine 6.4\cheatengine-x86_64.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Common Files\Steam\SteamService.exe
C:\Program Files (x86)\Steam\steamapps\common\Dark Souls Prepare to Die Edition\DATA\DARKSOULS.exe
C:\Program Files (x86)\Steam\steamapps\common\Dark Souls Prepare to Die Edition\DATA\DATA.exe
C:\Program Files (x86)\Steam\GameOverlayUI.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: {53707962-6F74-2D53-2644-206D7942484F} - <orphaned>
BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\OnlineBanking\online_banking_bho.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - <orphaned>
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 10.0.0.1
TCP: Interfaces\{388A22DE-A5AA-473F-8671-4FCC7424CC53} : DHCPNameServer = 10.0.0.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
x64-BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\OnlineBanking\online_banking_bho.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
x64-IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll
.
INFO: x64-HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - 
.
============= SERVICES / DRIVERS ===============
.
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2012-8-2 29792]
R1 kltdi;kltdi;C:\Windows\System32\drivers\kltdi.sys [2013-5-2 54368]
R1 kneps;kneps;C:\Windows\System32\drivers\kneps.sys [2013-5-2 178448]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2013-12-6 239616]
R2 AVP;Tjänsten Kaspersky Anti-Virus;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe [2013-5-2 356128]
R2 c2cautoupdatesvc;Skype Click to Call Updater;C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [2014-4-11 1390720]
R2 c2cpnrsvc;Skype Click to Call PNR Service;C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [2014-4-11 1764992]
R2 EpsonScanSvc;Epson Scanner Service;C:\Windows\System32\escsvc64.exe [2014-1-16 135824]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2013-9-24 94208]
R3 ISCT;Intel® Smart Connect Technology Device Driver;C:\Windows\System32\drivers\ISCTD64.sys [2013-1-19 46568]
R3 klkbdflt;Kaspersky Lab KLKBDFLT;C:\Windows\System32\drivers\klkbdflt.sys [2013-5-2 29280]
R3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2013-5-2 29280]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2013-11-16 883928]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2011-4-12 71168]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-6-12 111616]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-11-16 1255736]
.
=============== File Associations ===============
.
ShellExec: SC2Editor.exe: open="C:/Program Files (x86)/StarCraft II/Support/SC2Editor.exe" "%1"
ShellExec: SC2Switcher.exe: open="C:/Program Files (x86)/StarCraft II/Support/SC2Switcher.exe" "%1"
.
=============== Created Last 30 ================
.
2014-07-04 10:31:18 75888 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{58F25A2F-E00C-4D77-8B29-CCCCF3D87FC2}\offreg.dll
2014-07-04 07:46:04 10779000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{58F25A2F-E00C-4D77-8B29-CCCCF3D87FC2}\mpengine.dll
2014-07-01 13:52:22 -------- d-----w- C:\FRST
2014-06-30 10:14:38 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-06-30 10:14:32 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-06-30 10:14:32 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-06-30 10:14:32 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-06-29 15:12:45 -------- d-----w- C:\DSA
2014-06-29 15:01:26 -------- d-----w- C:\Program Files (x86)\Cheat Engine 6.4
2014-06-28 18:45:22 -------- d-----w- C:\Program Files (x86)\WinPcap
2014-06-21 17:52:48 -------- d-----w- C:\DOOM
2014-06-10 11:50:26 -------- d-----w- C:\Program Files (x86)\BankID
2014-06-06 21:34:27 76888 ----a-w- C:\Windows\System32\PnkBstrA.exe
2014-06-05 09:03:53 -------- d-----w- C:\Program Files\Microsoft Xbox 360 Accessories
.
==================== Find3M  ====================
.
2014-06-08 09:13:05 506368 ----a-w- C:\Windows\System32\aepdu.dll
2014-06-08 09:08:04 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-06-06 21:33:51 214392 ----a-w- C:\Windows\SysWow64\PnkBstrB.exe
2014-05-30 10:02:37 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-05-30 10:02:09 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-05-30 09:39:43 548352 ----a-w- C:\Windows\System32\vbscript.dll
2014-05-30 09:39:23 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-05-30 09:38:29 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-05-30 09:21:23 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-05-30 09:21:05 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-05-30 09:20:36 752640 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-05-30 09:11:24 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-05-30 09:08:22 5782528 ----a-w- C:\Windows\System32\jscript9.dll
2014-05-30 09:02:39 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-05-30 08:55:36 38400 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-05-30 08:44:28 455168 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-05-30 08:43:06 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-05-30 08:42:16 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-05-30 08:28:33 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-05-30 08:27:56 592896 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-05-30 08:24:19 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-05-30 08:23:22 2040832 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-05-30 08:10:46 32256 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-05-30 07:56:56 2266112 ----a-w- C:\Windows\System32\wininet.dll
2014-05-30 07:56:50 4244992 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-05-30 07:50:09 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-05-30 07:49:38 1964544 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-05-30 07:21:10 1790976 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-05-29 10:52:54 189248 ----a-w- C:\Windows\SysWow64\PnkBstrB.ex0
2014-05-29 10:52:44 75136 ----a-w- C:\Windows\SysWow64\PnkBstrA.exe
2014-05-20 07:30:30 91008 ----a-w- C:\Windows\System32\drivers\klflt.sys
2014-04-25 02:34:59 801280 ----a-w- C:\Windows\System32\usp10.dll
2014-04-25 02:06:17 626688 ----a-w- C:\Windows\SysWow64\usp10.dll
2014-04-12 02:22:05 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2014-04-12 02:22:05 155072 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2014-04-12 02:19:38 29184 ----a-w- C:\Windows\System32\sspisrv.dll
2014-04-12 02:19:38 136192 ----a-w- C:\Windows\System32\sspicli.dll
2014-04-12 02:19:37 28160 ----a-w- C:\Windows\System32\secur32.dll
2014-04-12 02:19:32 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-04-12 02:19:05 31232 ----a-w- C:\Windows\System32\lsass.exe
2014-04-12 02:12:06 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-04-12 02:10:56 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
.
============= FINISH: 10:41:22,66 ===============
 

 

 

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