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Help - I stupidly ran combofix before reading anything about it


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6 replies to this topic

#1 outof mydepth

outof mydepth

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Posted 05 July 2014 - 02:38 AM

Hi,

 

Ok so I'm an idiot - with little to no IT knowledge I've been trying to clean up my computer by downloading various recommended programmes and scanning my system. Everything was looking good till I tried GMER and my computer crashed, before it shut down a blue screen popped up briefly filled with text I didn't get a chance to read apart from something along the lines of you have a problem. So in a panic I googled GMER blue screen saw something about using combofix, I ran a scan and got a log - and then noticed various warnings about using that tool unsupervised. So now I'm doing what I should have done in the first place and throwing myself at the goodwill of people who know what they are talking about - please can anyone help? I really just want to make sure I havent broken anything and can safely remove combo-fix.

 

I'm pasting the log below just in case I can't find it again.

 

Thanks

 

M

 

omboFix 14-07-03.01 - Matt 05/07/2014   8:11.1.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6001.1.1252.44.1033.18.2814.1533 [GMT 1:00]
Running from: c:\users\Matt\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-06-05 to 2014-07-05  )))))))))))))))))))))))))))))))
.
.
2014-07-05 07:17 . 2014-07-05 07:17 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-07-05 07:07 . 2014-07-05 07:07 39464 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{96BF53C3-7013-4345-BC72-17202BB31C60}\MpKsl8dfe5585.sys
2014-07-05 06:17 . 2014-05-09 19:23 765968 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{35C860B6-738F-4567-AE11-4305D9A459F1}\gapaengine.dll
2014-07-03 20:46 . 2014-07-03 21:09 110296 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-07-03 20:45 . 2014-05-12 06:26 51928 ----a-w- c:\windows\system32\drivers\mwac.sys
2014-07-03 20:45 . 2014-05-12 06:25 74456 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-07-03 20:45 . 2014-07-03 20:46 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
2014-07-03 18:07 . 2014-06-05 10:54 8140904 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{96BF53C3-7013-4345-BC72-17202BB31C60}\mpengine.dll
2014-06-28 12:29 . 2014-06-05 10:54 8140904 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-06-12 19:19 . 2014-06-28 15:17 -------- d-----w- c:\users\Matt\AppData\Roaming\vlc
2014-06-12 19:17 . 2014-06-12 19:17 -------- d-----w- c:\program files\VideoLAN
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-05-12 06:25 . 2013-12-04 20:46 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-05-09 19:23 . 2014-01-23 22:52 765968 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2008-02-26 2289664]
"Spotify Web Helper"="c:\users\Matt\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2014-01-15 1171968]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
"UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-12-24 222504]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2008-06-12 468264]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-03-14 202032]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-04-15 70912]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-07-23 13797920]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-09-13 59720]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-11-02 152392]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-23 948440]
"TkBellExe"="c:\program files\real\realplayer\Update\realsched.exe" [2014-02-19 295512]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSL8DFE5585
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
ezSharedSvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-02-26 22:06 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-06-11 17:21 1091912 ----a-w- c:\program files\Google\Chrome\Application\35.0.1916.153\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-07-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-11-20 19:49]
.
2014-07-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-11-20 19:49]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=Presario&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=Presario&pf=cnnb
uInternet Settings,ProxyOverride = *.local
IE: &AOL Toolbar Search - c:\programdata\AOL\ieToolbar\resources\en-GB\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254 192.168.1.254
FF - ProfilePath - c:\users\Matt\AppData\Roaming\Mozilla\Firefox\Profiles\h2uiukqm.default\
FF - prefs.js: network.proxy.type - 
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-RealPlayer 16.0 - c:\program files\real\realplayer\Update\r1puninst.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-07-05 08:18
Windows 6.0.6001 Service Pack 1 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2014-07-05  08:20:26
ComboFix-quarantined-files.txt  2014-07-05 07:20
.
Pre-Run: 24,522,764,288 bytes free
Post-Run: 25,433,944,064 bytes free
.
- - End Of File - - 424468BE8EBBD90ACAD81F3A3F5EB51B
85D751F0E41B8E520AEE8C07A8DA777B
 


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#2 HelpBot

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Posted 10 July 2014 - 02:40 AM

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#3 outof mydepth

outof mydepth
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Posted 10 July 2014 - 01:11 PM

Hi,

 

My problem is ignorance, I downloaded and ran combo fix without knowing what it was or checking the guidance. I'm unreasonably hoping someone could just check the DDS log below and the combofix log above to see if my computer is ok or not. Thanks in advance for any help.

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 7.0.6001.18639
Run by Matt at 19:03:15 on 2014-07-10
Microsoft® Windows Vista™ Home Premium   6.0.6001.1.1252.44.1033.18.2814.1517 [GMT 1:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Windows\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Users\Matt\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
c:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Windows\system32\wbem\wmiprvse.exe
c:\Program Files\Microsoft Security Client\MpCmdRun.exe
c:\program files\real\realplayer\RealPlay.exe
c:\program files\real\realplayer\RealPlay.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchFilterHost.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=Presario&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=Presario&pf=cnnb
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\programdata\realnetworks\realdownloader\browserplugins\ie\rndlbrowserrecordplugin.dll
BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: AOL Toolbar BHO: {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [Spotify Web Helper] "c:\users\matt\appdata\roaming\spotify\data\SpotifyWebHelper.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" update "software\cyberlink\youcam\2.0"
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: &AOL Toolbar Search - c:\programdata\aol\ietoolbar\resources\en-gb\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
TCP: NameServer = 192.168.1.254 192.168.1.254
TCP: Interfaces\{87AD7352-8680-475F-A732-AF1A56E2EF65} : DHCPNameServer = 192.168.1.254 192.168.1.254
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\35.0.1916.153\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\matt\appdata\roaming\mozilla\firefox\profiles\h2uiukqm.default\
FF - prefs.js: network.proxy.type - 
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-9-27 214696]
R2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [2008-1-21 21504]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files\realnetworks\realdownloader\rndlresolversvc.exe [2013-8-14 39056]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\windows\sminst\BLService.exe [2008-8-4 361808]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-8-4 193840]
S1 MpKslbb3637b2;MpKslbb3637b2;c:\programdata\microsoft\microsoft antimalware\definition updates\{96bf53c3-7013-4345-bc72-17202bb31c60}\MpKslbb3637b2.sys [2014-7-5 39464]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2013-9-27 104768]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-10-23 280288]
.
=============== Created Last 30 ================
.
2014-07-05 07:19:13 -------- d-sh--w- C:\$RECYCLE.BIN
2014-07-05 07:08:27 98816 ----a-w- c:\windows\sed.exe
2014-07-05 07:08:27 256000 ----a-w- c:\windows\PEV.exe
2014-07-05 07:08:27 208896 ----a-w- c:\windows\MBR.exe
2014-07-05 06:17:04 765968 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{35c860b6-738f-4567-ae11-4305d9a459f1}\gapaengine.dll
2014-07-03 20:46:24 110296 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-07-03 20:45:53 74456 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-07-03 20:45:53 51928 ----a-w- c:\windows\system32\drivers\mwac.sys
2014-07-03 20:45:52 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
2014-07-03 18:07:44 8140904 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{96bf53c3-7013-4345-bc72-17202bb31c60}\mpengine.dll
2014-06-28 12:29:35 8140904 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2014-06-12 19:17:04 -------- d-----w- c:\program files\VideoLAN
.
==================== Find3M  ====================
.
2014-05-12 06:25:54 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 19:04:51.70 ===============


#4 outof mydepth

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Posted 10 July 2014 - 01:20 PM

Sorry here is the attached DDS scan too.

 

Thanks,

 

 

Attached Files



#5 TheShooter93

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Posted 11 July 2014 - 08:36 AM

Hello outof mydepth,

My name is Cody and I'll be helping you clean up your computer. :)

I will reply to your posts as soon as possible -- typically within 24 hours. In turn, I ask that you please respond within 72 hours. If you know you will be away longer than that, I just ask for notice ahead of time.

Please do note any time differences between us. If I do not respond within 48 hours, feel free to send me a private message.

==========================================================================

Some points for you to keep in mind:
  • Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planned. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Do not attach logs or use code boxes, just copy and paste the text.
  • Periodically update me on the condition of your computer, and provide detail in every post.
  • In the upper right hand corner of the topic you will see the Followtopic.jpg button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • Once things seem to be working again, please do not abandon the thread. I will give an "all-clean" message at the very end with some additional information on how to stay malware-free.
  • Lastly, I would like to remind you that most members here are volunteers, and sometimes "real life" can get in the way of our malware hunt. I will notify you if I know I will need to be away for longer than 48 hours.
==========================================================================

Farbar Recovery Scan Tool (FRST)
  • Download Farbar Recover Scan Tool for either 32 bit or 64 bit systems and save it to your desktop.
  • If you are unsure if you have 32 bit or 64 bit simply download and try one. If that doesn't run properly the other one should.
  • Double click the icon.
  • Click Yes to the disclaimer.
  • Make sure the Addition.txt box is checked.
  • Click Scan and allow the program to run.
  • Click OK on the Scan complete screen, then OK on the Addition.txt pop up screen.
  • 2 Notepad documents should now be open on your desktop.
  • Please copy and paste the contents of both in your reply

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.


#6 TheShooter93

TheShooter93

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Posted 13 July 2014 - 11:21 PM

3 Day Inactivity

 

This is the third day since my last post. Are you still there?

 

If you need more time, just let me know.

 

If you do not post within 48 hours, this thread will be closed due to inactivity.


CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.


#7 schrauber

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Posted 16 July 2014 - 01:25 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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