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Blue Screen of Death MACHINE_CHECK_EXCEPTION 0x0000009c

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#1 Hreidmar


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Posted 04 July 2014 - 09:13 PM

Hello, recently (few months ago) I started to get this Blue Screen but for the past week I'm getting it every hour or few hours and It's getting really annoying to reboot my computer every time.

I've checked the dump and here is the more information about it!

Dump File         : Mini070414-03.dmp
Crash Time        : 4.7.2014 13:54:52
Bug Check Code    : 0x0000009c
Parameter 1       : 0x00000000
Parameter 2       : 0x8054e5f0
Parameter 3       : 0xb6294000
Parameter 4       : 0x00000135
Caused By Driver  : hal.dll
Caused By Address : hal.dll+5bfb
File Description  : Hardware Abstraction Layer DLL
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.5512 (xpsp.080413-2111)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+22f43
Stack Address 1   : hal.dll+5bfb
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini070414-03.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 65.536
Dump File Time    : 4.7.2014 13:58:55

EDIT: In December I had my Laptop to change the fan as it died out.
So my theory is that because i ran my computer while Fan was not working it burned out Thermal Paste or something.

I'm doing my best to search for this issue on internet but what are your suggestions people? 

Thank you for any help in advance! :)

Edited by Hreidmar, 04 July 2014 - 09:14 PM.

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#2 hamluis



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  • Location:Killeen, TX
  • Local time:04:04 PM

Posted 05 July 2014 - 09:50 AM

Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

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