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Installing Printer and Scanner Drivers


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7 replies to this topic

#1 Hal06

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Posted 04 July 2014 - 01:27 PM

Hello. I have a new laptop running Windows 7. I downloaded the appropriate drivers for my printer and for my scanner and ran the setup but Windows still doesn't believe that they're installed. How do I fix that?

 

Thanks.



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#2 ElfBane

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Posted 04 July 2014 - 03:22 PM

Re-install the drivers suites with an r-click on the executables... and select "Run as Administrator".



#3 Hal06

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Posted 04 July 2014 - 03:39 PM

okay trying that


Edited by Hal06, 04 July 2014 - 03:42 PM.


#4 ElfBane

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Posted 04 July 2014 - 03:41 PM

That means click using the right mouse button. Then select the "Run as Administrator" option.



#5 Hal06

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Posted 05 July 2014 - 09:06 AM

Thanks. Printer working but scanner is not. Windows still says that it cannot find a driver. I right clicked and installed as administrator. Any other suggestions?



#6 ElfBane

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Posted 05 July 2014 - 10:24 AM

Make and model of printer and scanner... or is this an all-in-one?



#7 hamluis

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Posted 05 July 2014 - 10:25 AM

Try to reinstall the scanner drivers, following the directions from device manufacturer.

 

Louis



#8 Hal06

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Posted 05 July 2014 - 10:32 AM

Thanks. It's working now.






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