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Slow PC needs clean up


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6 replies to this topic

#1 yhelfman

yhelfman

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  • Location:Mountain View, CA
  • Local time:11:36 AM

Posted 03 July 2014 - 01:05 PM

Topic started here: http://www.bleepingcomputer.com/forums/t/539703/slow-pc-needs-cleanup/

 

reposting MiniToolBox log:

 

MiniToolBox by Farbar  Version: 25-06-2014
Ran by NAOMI (administrator) on 02-07-2014 at 14:18:30
Running from "C:\Users\NAOMI\Desktop\CleanUp\MiniToolBox"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Realtek RTL8188EE 802.11bgn Wi-Fi Adapter = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 13" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : HP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 34-23-87-28-3B-B5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8188EE 802.11bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : 34-23-87-28-3B-B5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::44b4:9c0b:1f08:9071%14(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.12(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, July 2, 2014 12:12:26 PM
   Lease Expires . . . . . . . . . . : Wednesday, July 2, 2014 3:12:31 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 271852423
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-3C-A0-7E-A0-D3-C1-70-6C-EF
   DNS Servers . . . . . . . . . . . : 68.105.28.12
                                       68.105.29.12
                                       68.105.28.11
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : A0-D3-C1-70-6C-EF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:c74:248a:b72f:a8ca(Preferred)
   Link-local IPv6 Address . . . . . : fe80::c74:248a:b72f:a8ca%4(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 352321536
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-3C-A0-7E-A0-D3-C1-70-6C-EF
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{D80A60E3-62D3-4F1B-AB8B-CCFEA3776249}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns2.cox.net
Address:  68.105.28.12

Name:    google.com
Addresses:  2607:f8b0:4007:803::100e
   74.125.224.36
   74.125.224.37
   74.125.224.38
   74.125.224.39
   74.125.224.40
   74.125.224.41
   74.125.224.46
   74.125.224.32
   74.125.224.33
   74.125.224.34
   74.125.224.35

Pinging google.com [74.125.224.100] with 32 bytes of data:
Reply from 74.125.224.100: bytes=32 time=25ms TTL=55
Reply from 74.125.224.100: bytes=32 time=24ms TTL=55

Ping statistics for 74.125.224.100:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 24ms, Maximum = 25ms, Average = 24ms
Server:  cdns2.cox.net
Address:  68.105.28.12

Name:    yahoo.com
Addresses:  98.138.253.109
   98.139.183.24
   206.190.36.45

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=101ms TTL=52
Reply from 98.139.183.24: bytes=32 time=102ms TTL=52

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 101ms, Maximum = 102ms, Average = 101ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...34 23 87 28 3b b5 ......Microsoft Wi-Fi Direct Virtual Adapter
 14...34 23 87 28 3b b5 ......Realtek RTL8188EE 802.11bgn Wi-Fi Adapter
  3...a0 d3 c1 70 6c ef ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
  4...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.12     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.12    281
     192.168.0.12  255.255.255.255         On-link      192.168.0.12    281
    192.168.0.255  255.255.255.255         On-link      192.168.0.12    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.12    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.12    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  4    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  4    306 2001::/32                On-link
  4    306 2001:0:5ef5:79fd:c74:248a:b72f:a8ca/128
                                    On-link
 14    281 fe80::/64                On-link
  4    306 fe80::/64                On-link
  4    306 fe80::c74:248a:b72f:a8ca/128
                                    On-link
 14    281 fe80::44b4:9c0b:1f08:9071/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    281 ff00::/8                 On-link
  4    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/02/2014 02:18:00 PM) (Source: ESENT) (User: )
Description: svchost (1624) SRUJet: The database page read from the file "C:\Windows\system32\SRU\SRUDB.dat" at offset 4616192 (0x0000000000467000) (database page 1126 (0x466)) for 4096 (0x00001000) bytes failed verification because it contains no page data.  The read operation will fail with error -1019 (0xfffffc05).  If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Error: (07/02/2014 02:17:00 PM) (Source: ESENT) (User: )
Description: svchost (1624) SRUJet: The database page read from the file "C:\Windows\system32\SRU\SRUDB.dat" at offset 4616192 (0x0000000000467000) (database page 1126 (0x466)) for 4096 (0x00001000) bytes failed verification because it contains no page data.  The read operation will fail with error -1019 (0xfffffc05).  If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Error: (07/02/2014 02:16:01 PM) (Source: ESENT) (User: )
Description: svchost (1624) SRUJet: The database page read from the file "C:\Windows\system32\SRU\SRUDB.dat" at offset 4616192 (0x0000000000467000) (database page 1126 (0x466)) for 4096 (0x00001000) bytes failed verification because it contains no page data.  The read operation will fail with error -1019 (0xfffffc05).  If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Error: (07/02/2014 02:15:00 PM) (Source: ESENT) (User: )
Description: svchost (1624) SRUJet: The database page read from the file "C:\Windows\system32\SRU\SRUDB.dat" at offset 4616192 (0x0000000000467000) (database page 1126 (0x466)) for 4096 (0x00001000) bytes failed verification because it contains no page data.  The read operation will fail with error -1019 (0xfffffc05).  If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Error: (07/02/2014 02:14:00 PM) (Source: ESENT) (User: )
Description: svchost (1624) SRUJet: The database page read from the file "C:\Windows\system32\SRU\SRUDB.dat" at offset 4616192 (0x0000000000467000) (database page 1126 (0x466)) for 4096 (0x00001000) bytes failed verification because it contains no page data.  The read operation will fail with error -1019 (0xfffffc05).  If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Error: (07/02/2014 02:13:00 PM) (Source: ESENT) (User: )
Description: svchost (1624) SRUJet: The database page read from the file "C:\Windows\system32\SRU\SRUDB.dat" at offset 4616192 (0x0000000000467000) (database page 1126 (0x466)) for 4096 (0x00001000) bytes failed verification because it contains no page data.  The read operation will fail with error -1019 (0xfffffc05).  If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Error: (07/02/2014 02:12:01 PM) (Source: ESENT) (User: )
Description: svchost (1624) SRUJet: The database page read from the file "C:\Windows\system32\SRU\SRUDB.dat" at offset 4616192 (0x0000000000467000) (database page 1126 (0x466)) for 4096 (0x00001000) bytes failed verification because it contains no page data.  The read operation will fail with error -1019 (0xfffffc05).  If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Error: (07/02/2014 02:11:00 PM) (Source: ESENT) (User: )
Description: svchost (1624) SRUJet: The database page read from the file "C:\Windows\system32\SRU\SRUDB.dat" at offset 4616192 (0x0000000000467000) (database page 1126 (0x466)) for 4096 (0x00001000) bytes failed verification because it contains no page data.  The read operation will fail with error -1019 (0xfffffc05).  If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Error: (07/02/2014 02:10:00 PM) (Source: ESENT) (User: )
Description: svchost (1624) SRUJet: The database page read from the file "C:\Windows\system32\SRU\SRUDB.dat" at offset 4616192 (0x0000000000467000) (database page 1126 (0x466)) for 4096 (0x00001000) bytes failed verification because it contains no page data.  The read operation will fail with error -1019 (0xfffffc05).  If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Error: (07/02/2014 02:09:00 PM) (Source: ESENT) (User: )
Description: svchost (1624) SRUJet: The database page read from the file "C:\Windows\system32\SRU\SRUDB.dat" at offset 4616192 (0x0000000000467000) (database page 1126 (0x466)) for 4096 (0x00001000) bytes failed verification because it contains no page data.  The read operation will fail with error -1019 (0xfffffc05).  If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

System errors:
=============
Error: (07/02/2014 00:11:23 PM) (Source: Service Control Manager) (User: )
Description: The CarboniteService service terminated with the following error:
%%2147549183

Error: (07/02/2014 00:10:55 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the CarboniteService service.

Error: (07/02/2014 00:10:55 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ClickToRunSvc service.

Error: (07/02/2014 00:10:17 PM) (Source: DCOM) (User: HP)
Description: {4AA0A5C4-1B9B-4F2E-99D7-99C6AEC83474}

Error: (07/02/2014 00:10:17 PM) (Source: DCOM) (User: HP)
Description: {4AA0A5C4-1B9B-4F2E-99D7-99C6AEC83474}

Error: (07/02/2014 00:10:11 PM) (Source: DCOM) (User: HP)
Description: {AF81EDD1-769D-42EF-A604-835D20B414D7}

Error: (07/02/2014 00:10:11 PM) (Source: DCOM) (User: HP)
Description: {AF81EDD1-769D-42EF-A604-835D20B414D7}

Error: (07/02/2014 00:10:11 PM) (Source: DCOM) (User: HP)
Description: {AF81EDD1-769D-42EF-A604-835D20B414D7}

Error: (07/02/2014 00:10:10 PM) (Source: DCOM) (User: HP)
Description: {AF81EDD1-769D-42EF-A604-835D20B414D7}

Error: (07/02/2014 00:10:10 PM) (Source: DCOM) (User: HP)
Description: {AF81EDD1-769D-42EF-A604-835D20B414D7}

Microsoft Office Sessions:
=========================
Error: (07/02/2014 02:18:00 PM) (Source: ESENT)(User: )
Description: svchost1624SRUJet: C:\Windows\system32\SRU\SRUDB.dat4616192 (0x0000000000467000)4096 (0x00001000)-1019 (0xfffffc05)1126 (0x466)

Error: (07/02/2014 02:17:00 PM) (Source: ESENT)(User: )
Description: svchost1624SRUJet: C:\Windows\system32\SRU\SRUDB.dat4616192 (0x0000000000467000)4096 (0x00001000)-1019 (0xfffffc05)1126 (0x466)

Error: (07/02/2014 02:16:01 PM) (Source: ESENT)(User: )
Description: svchost1624SRUJet: C:\Windows\system32\SRU\SRUDB.dat4616192 (0x0000000000467000)4096 (0x00001000)-1019 (0xfffffc05)1126 (0x466)

Error: (07/02/2014 02:15:00 PM) (Source: ESENT)(User: )
Description: svchost1624SRUJet: C:\Windows\system32\SRU\SRUDB.dat4616192 (0x0000000000467000)4096 (0x00001000)-1019 (0xfffffc05)1126 (0x466)

Error: (07/02/2014 02:14:00 PM) (Source: ESENT)(User: )
Description: svchost1624SRUJet: C:\Windows\system32\SRU\SRUDB.dat4616192 (0x0000000000467000)4096 (0x00001000)-1019 (0xfffffc05)1126 (0x466)

Error: (07/02/2014 02:13:00 PM) (Source: ESENT)(User: )
Description: svchost1624SRUJet: C:\Windows\system32\SRU\SRUDB.dat4616192 (0x0000000000467000)4096 (0x00001000)-1019 (0xfffffc05)1126 (0x466)

Error: (07/02/2014 02:12:01 PM) (Source: ESENT)(User: )
Description: svchost1624SRUJet: C:\Windows\system32\SRU\SRUDB.dat4616192 (0x0000000000467000)4096 (0x00001000)-1019 (0xfffffc05)1126 (0x466)

Error: (07/02/2014 02:11:00 PM) (Source: ESENT)(User: )
Description: svchost1624SRUJet: C:\Windows\system32\SRU\SRUDB.dat4616192 (0x0000000000467000)4096 (0x00001000)-1019 (0xfffffc05)1126 (0x466)

Error: (07/02/2014 02:10:00 PM) (Source: ESENT)(User: )
Description: svchost1624SRUJet: C:\Windows\system32\SRU\SRUDB.dat4616192 (0x0000000000467000)4096 (0x00001000)-1019 (0xfffffc05)1126 (0x466)

Error: (07/02/2014 02:09:00 PM) (Source: ESENT)(User: )
Description: svchost1624SRUJet: C:\Windows\system32\SRU\SRUDB.dat4616192 (0x0000000000467000)4096 (0x00001000)-1019 (0xfffffc05)1126 (0x466)

 

=========================== Installed Programs ============================
4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.)
Airport Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
AMD Accelerated Video Transcoding (Version: 13.15.100.30925 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{301D3AA1-5DCC-FCFD-622E-3C7CBA87C80F}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2013.1119.2211.39813 - Advanced Micro Devices, Inc.) Hidden
AMD Quick Stream (HKLM\...\{E9EED4AE-682B-4501-9574-D09A21717599}_is1) (Version: 3.4.4.2 - AppEx Networks)
AMD Start Now (Version: 2013.1119.2211.39813 - Advanced Micro Devices, Inc.) Hidden
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2013 - Avast Software)
Azkend 2: The World Beneath (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (x32 Version: 2.2.0.97 - WildTangent) Hidden
Build-a-lot (x32 Version: 2.2.0.98 - WildTangent) Hidden
Carbonite (HKLM-x32\...\Carbonite Backup) (Version: 5.5.1 build 3751  (Dec-09-2013) - Carbonite)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.1119.2211.39813 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.1119.2210.39813 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.1119.2210.39813 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.1119.2210.39813 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.1119.2210.39813 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.1119.2210.39813 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.1119.2210.39813 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.1119.2210.39813 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.1119.2210.39813 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.1119.2210.39813 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.1119.2210.39813 - Advanced Micro Devices, Inc.) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Curse at Twilight (x32 Version: 3.0.2.32 - WildTangent) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6902 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.5.6902 - CyberLink Corp.) Hidden
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3606 - CyberLink Corp.)
CyberLink Media Suite 10 (x32 Version: 10.0.5.3606 - CyberLink Corp.) Hidden
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3228 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.5.3228 - CyberLink Corp.) Hidden
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3418 - CyberLink Corp.)
CyberLink PowerDVD 12 (x32 Version: 12.0.2.3418 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.2.3603 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 5.0.2.3603 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Delicious: Emily's Childhood Memories Premium Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden
DisableMSDefender (Version: 1.0.0 - Hewlett-Packard Company) Hidden
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Fishdom 3: Collector's Edition (x32 Version: 3.0.2.38 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
House of 1000 Doors: Family Secrets (x32 Version: 2.2.0.98 - WildTangent) Hidden
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{71D55970-20A4-43F2-BECD-8F315DEB64F1}) (Version: 1.1.1.0 - Hewlett-Packard)
HP Officejet 4630 series Basic Device Software (HKLM\...\{1EEDD93E-B341-4353-92D6-9A009443C91A}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
HP Officejet 4630 series Help (HKLM-x32\...\{9F79230F-EE1C-407E-94E1-D69021954C9B}) (Version: 31.0.0 - Hewlett Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Postscript Converter (Version: 4.5.12202 - Hewlett-Packard) Hidden
HP Recovery Manager (x32 Version: 12.00 - Hewlett-Packard) Hidden
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7127.4628 - Hewlett-Packard)
HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.00.57 - Hewlett-Packard)
HP SimplePass (Version: 8.00.57 - Hewlett-Packard) Hidden
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP System Event Utility (HKLM-x32\...\{F35EE4BC-95E1-4417-BA36-7C32FF24A59A}) (Version: 1.0.11 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HP Utility Center (HKLM\...\{7A75E042-0D30-43C2-BD2A-684F4BE38FF7}) (Version: 2.3.1 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
Inst5675 (Version: 8.00.57 - Softex Inc.) Hidden
Inst5676 (Version: 8.00.57 - Softex Inc.) Hidden
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
King Oddball (x32 Version: 3.0.2.48 - WildTangent) Hidden
Luxor Evolved (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mahjongg Dimensions Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2013 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 15.0.4623.1003 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden
OEM Application Profile (HKLM-x32\...\{70D5F822-F4C4-33D9-7EEC-2A4AF4EA7BDC}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4623.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4623.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4623.1003 - Microsoft Corporation) Hidden
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Photo Gallery (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Pinger (HKLM-x32\...\Pinger 1.4.0.1) (Version: 1.4.0.1 - Pinger Inc.)
Pinger (x32 Version: 1.4.0.1 - Pinger Inc.) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Product Improvement Study for HP Officejet 4630 series (HKLM\...\{1A6CF6FE-7573-44F3-8C56-0F4E469D1791}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.29070 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 8.20.815.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7032 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.00.13.1216 - REALTEK Semiconductor Corp.)
Roads of Rome 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.15.0 - Synaptics Incorporated)
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.29480 - TeamViewer)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Vacation Quest™ - Australia (x32 Version: 3.0.2.32 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HP Games) (x32 Version: 4.0.10.15 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Youda Jewel Shop (x32 Version: 3.0.2.32 - WildTangent) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 3542.01 MB
Available physical RAM: 2044.21 MB
Total Pagefile: 4694.01 MB
Available Pagefile: 3090.43 MB
Total Virtual: 4095.88 MB
Available Virtual: 3984.26 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:678.91 GB) (Free:616.29 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:18.95 GB) (Free:1.9 GB) NTFS

========================= Users: ========================================

User accounts for \\HP

Administrator            Guest                    NAOMI                   

**** End of log ****



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#2 badr0b0t

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Posted 03 July 2014 - 01:16 PM

My recommendation:

 

1. Restore PC at an earlier date ( errors occured July 2? Restore to any point in time in June before errors occured).

2. Disable Wild Tangent.


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#3 yhelfman

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Posted 03 July 2014 - 01:35 PM

what is wild tangent and how do I disable it?



#4 dc3

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Posted 03 July 2014 - 01:50 PM

Let's see if we can get this computer running a little faster without doing a System Restore.  Not knowing how long you have been accumulating these problems it's not likely that a System Restore will be very effective.

 

Please download AdwCleaner and run it.
 
An image like the one below will open, click on Scan.
 
adwcleaner11_zps48314883.png
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  
 
You will receive a message telling you that all programs will be close so that the infections can be removed.  Click on Ok.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your next post.
 
 

Please download Junkware Removal Tool.
 
Open your browser and go to Downloads, then click on the Junkware Removal Tool to install it.  
 
Click on Run to initiate the installation.
 
To avoid potential conflicts, temporarily disable your antivirus and firewall.  You will want to be offline when you do this.
 
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select Run as Administrator.
 
The tool will open and start scanning your system.
 
Please be patient as this can take a while to complete depending on your system's specifications.
 
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.  Copy and this and then post this in your topic.
 
 
Just to be thorough, please run the following scan.
 

Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
mbamreplace_zps3ead4824.png
 
 
4)  When the scan is complete the results will be displayed.  Click on Quarantine All, then click on Apply Actions
 
mbam4_zps23e52ad4.png
 
 
5)  To complete any actions taken you will be asked if you want to restart your computer, click on Yes
 
 mbam4_zps490948cc.png
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items.  Copy and paste this in your next post.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 badr0b0t

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Posted 03 July 2014 - 02:00 PM

About Wild Tangent: http://www.pchell.com/support/wildtangent.shtml

 

It seems that you are not using it. It's hidden, but it is actively connecting itself online, updating itself and gathers info from your PC.

 

You can try dc3's suggestion first. But most free software don't get rid of the problem but it depends on the severity of the problem. No harm doing it. In fact, it may help.

 

Good luck!


Edited by badr0b0t, 03 July 2014 - 02:01 PM.

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#6 yhelfman

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Posted 03 July 2014 - 02:46 PM

I've already scanned and posted logs for AdwCleaner and JRT yesterday here: http://www.bleepingcomputer.com/forums/t/539703/slow-pc-needs-cleanup/

MalwareBytes found 0 threats. I'm working on removing Wild Tangent game per badr0b0t reccomendation. I also cleaned with CCleaner. Please let me know if there's anything else. PC runs much faster than yesterday.



#7 yhelfman

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Posted 03 July 2014 - 02:58 PM

I followed http://www.pchell.com/support/wildtangent.shtml and removed Wild Tangent games (most steps did not find it, such as HijackThis and Registry), but uninstalled from Programs and manually removed folders from Program Files.






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