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Installed new video card, screen goes black 1 minute after booting???


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#1 jwmghf

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Posted 03 July 2014 - 12:42 PM

Hey guys:

 

That's the dilemma.  Once it goes black (screens says "No Video Input:), that's it.  The hdd light is still functioning so I believe that Windows is still running.  Also when it comes up the next time it says "Windows did not shutdown properly...". 

 

Now after the screen goes black.  I do a re-boot, the screen stays black the entire time.  The only way I found to get the screen working again is to shutdown at the power supply and wait a couple of minutes before re-starting.  That seems to work consistently, but I only have a minute or 2 before black. 

 

Also, I am pretty certain that it's not a Windows issue, because I went into the bios and the screen went black on me in there as well.

 

I am running:

 

Asus P6 X58D  (PCI Express 2.0)

 

Intel core I7 960

ASUS R9280X-DC2T-3GD5 Graphics Cards R9280X-DC2T-3GD5  (PCI Express 3.0)

 

 OCZ ram 12gb

 

(If need be, I can install the old video card.  This should give us the ability to stay in the bios or Windows and do what needs to be done.  At least I think it will?  I haven't used this computer in a while, but I need it now.)

 

Thanks


Edited by jwmghf, 03 July 2014 - 01:04 PM.


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#2 OldPhil

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Posted 03 July 2014 - 01:11 PM

Did you delete the old cards drivers?


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#3 jwmghf

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Posted 03 July 2014 - 01:53 PM

Yes I did.  I then re-booted and got the new video card drivers loaded up.  I didn't get to see it in its completion because it went dark, but it was 90% done when it went black.  I left it on for 5 more minutes.  Hit the "Enter" key on the keyboard and shutdown.  Next I went into the bios and the Asus driver 3rd party driver was showing under I believe the Advanced Tab.  What do you think?



#4 OldPhil

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Posted 03 July 2014 - 02:56 PM

It seems pretty use it is a driver, try to get into safe mode tapping F8 during start up.  That may allow you to get up and running, I would then contact the vendor to see if they can provide assistance.  Either way I would contact the vendor.

 

Phil


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#5 jwmghf

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Posted 04 July 2014 - 01:57 PM

After messing with it and finally getting it going with gr8 patients, I agree.  I'm contacting Asus.  Thanks.






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