I'm in a bit of a pickle with WIndows 8, and I very much need help to fix things and get my computer working again. Thank you in advance for your time and expertise !
The problem : my log-in account on my Windows 8 VAIO laptop wasn't Administrator, and therefore I couldn't do certain actions needing Admin status. Changing the type of my account in the Control Panel was a disabled option.
To try and fix it, I decided to log in Safe mode, having read that it automatically activates the Admin account. I used the DOS command "shutdown /r /o". When the computer restarted, the only account displayed was "Administrator", which gave me Admin status and all was well. Except that I was unable to log back to my default visitor account with all my files, and wasn't able to change its type as it wasn't displayed in the control panel.
I decided to restore the computer in the Repare Menu ("Shift + restart") using a save point (knowing that I make automatic ones often) but there is shown to be none created. Adding to that, I can no longer go in the Administrator account, it is saying that the account has been deleted. I tried to retrieve my files from the repair menu, but the program doesn't work, thus restoring the computer to factory settings would cause me to lose very important data.
Does anybody know how I could fix the situation and get my laptop running again in my old account ? Please and thank you very much in advance !