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Built PC, think it's overheating. Something's wrong anyway.


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16 replies to this topic

#1 EPDGaffney

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Posted 02 July 2014 - 07:49 PM

First, here's my specs:
OS: Windows 7 64-bit.
CPU: AMD FX-8320 3.5GHz 8-Core Processor
Motherboard: Asus M5A97 R2.0 ATX AM3+ Motherboard
Memory: Crucial Ballistix Sport 16GB (2 x 8GB) DDR3-1600 Memory
Storage: Seagate Barracuda 3TB 3.5" 7200RPM Internal Hard Drive
Video Card: Gigabyte GeForce GTX 750 Ti 2GB WINDFORCE Video Card
Case: Corsair SPEC-03 Red ATX Mid Tower Case
Power Supply: Corsair Builder 600W 80+ Bronze Certified ATX Power Supply
Optical Drive: Lite-On iHAS124-04 DVD/CD Writer
Sound Card (PURCHASED TO-DAY): Asus Xonar DG 24-bit 96 KHz Sound Card

Cooling: friend sent fan that looks like the one on the back of my case, totalling 3 120mm Corsair fans.

 

I'm having some odd problems of late.  This may be a software problem as well, tough to say, but I don't believe it's malware.  I'd love some general diagnostic tool should anyone know one.  What the PC's done for the second time this week is it's become generally unresponsive, one task at a time, and if I request it shut down, it remains on the blue shutdown screen until I use the physical front panel power button.  I left it for an hour this time before hitting the power button.  The PC worked fine when I built it a couple weeks ago, internet access apart, which is now sorted thanks to some fine help from the lads here on Bleeping Computer.

I've run fairly extensive malware tests and come up clean with all but Roguekiller, which listed a few 'suspicious' files which I believe are probably no bother, though perhaps I ought to post the log somewhere (suggestions?).

 

Another odd thing is it takes for ever to get to the log-in screen, though once that happens it runs extremely fast.  BIOS is set to delay 3 seconds on powering on, but it's a fair fifteen it waits, and then there's a black screen, then the monitor has no signal for a bit, then there's a black screen with the mouse pointer visilbe, and finally WIndows begins.  When the 'Windows is starting' screen is on, it's on for ages as well.  I remember when I used Autoruns to disable all the stuff I thought I didn't need it was real fast, but some stuff didn't work so I reticked all the boxes and now it starts slow again.  The most worrying bit to me is the monitor (not that I've any knowledge of this stuff, just never seen that before).

 

When the problem occurred I was doing very resource-heavy music production, the first time, whereafter I restarted and it did not work well at-all, soon enough becoming unresponsive again till I had to shut it down and eventually use the power button again.  This was about a week ago.  To-day, it was *after* a large amount of time mucking about in my production stuff.  When I tried to open a different programme it wouldn't, and then the whole thing happened again.

 

I do shut down every night and put it to sleep during the day if not in use (the fans do stop when sleeping).

 

My music software: the DAW is Ableton Live 8, which only does 32-bit.  My VSTs require some power, often recommending 8GB of RAM and in one case 16GB (though I've not used that one yet).  This could theoretically be the problem.  Most of them don't work flawlessly unless used in standalone mode (where you can't save your work, so it doesn't help a composer but rather a performer; I'm not the latter) .  The VSTs are East West Quantum Leap. 

Whilst playing games, they do a scan of my system on the first time playing, and put themselves on Ultra High settings (the highest available as I understand it), and there's no lagging or any problems whatever.  One time, Outlast crashed but I restarted it immediately and played it all night.  That is the only problem I've ever had with the games.

Finally, occasionally a piece of the screen will go black but eventually will be grand.  The mouse pointer is visible atop the black bits.  I believe it may have something to do with Ableton as well.  It affects my Windows theme, and on my old laptop Ableton would sometimes be black in some parts of the screen on switching back to it from a different programme, but on that computer the screen was never black outside of Ableton.

Thanks for all help.  Sorry that I'm being slightly vague here.  I really don't know exactly what's the problem.
E.P.D.  Gaffney.

 

EDIT:  Using the following programmes my computer's components is generally of a good temperature, approximately 30°C, though they won't open when I'm experiencing the unresponsiveness:
Open Hardware Monitor, Core Temp 64, GPU Temp.


Edited by EPDGaffney, 02 July 2014 - 07:59 PM.


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#2 wpgwpg

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Posted 02 July 2014 - 07:56 PM

 To help diagnosing the problem please download and run Speccy.  After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.

 Then download minitoolbox and run it with the following boxes checked:

 
List last 10 Event Viewer Errors
 
List Installed Programs
 
List Users, Partitions, and Memory size
 
List Minidump files
 
Copy the resulting log and paste into a reply here.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 EPDGaffney

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Posted 02 July 2014 - 08:00 PM

Thanks, will do.



#4 EPDGaffney

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Posted 02 July 2014 - 08:02 PM

http://speccy.piriform.com/results/VMZAF26QKjAHu78bwZ5VpZb

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Erik (administrator) on 02-07-2014 at 21:02:30
Running from "C:\Users\Erik\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/02/2014 08:52:58 PM) (Source: MsiInstaller) (User: Endloser_Winter)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (07/02/2014 07:57:20 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 03c language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (07/02/2014 02:04:31 PM) (Source: Application Error) (User: )
Description: Ní féidir le Windows rochtain a fháil ar an gcomhad F:\Play Libraries\QL Pianos Gold\QL Pianos Samples\Bechstein Samples\Bechstein Player\BCH sus\BCH sus 054\PBCHsus054\PBCH12sus054.ews ar cheann de na cúiseanna seo a leanas:
tá fadhb leis an nasc líonra, leis an diosca a bhfuil an comhad stóráilte air, ar na tiománaithe stórais
atá suiteáilte ar an ríomhaire seo; nó tá an diosca ar iarraidh.
Dhún Windows an ríomhchlár Live 8.0.4 mar gheall ar an earráid seo.

Ríomhchlár: Live 8.0.4
Comhad: F:\Play Libraries\QL Pianos Gold\QL Pianos Samples\Bechstein Samples\Bechstein Player\BCH sus\BCH sus 054\PBCHsus054\PBCH12sus054.ews

Tá an luach earráide liostaithe sa rannán 'Sonraí Breise'.
Gníomh úsáideora
1. Oscail an comhad arís.
D'fhéadfadh gur fadhb shealadach í seo a cheartóidh í féin nuair a rithfidh an ríomhchlár arís.
2.
Mura féidir rochtain a fháil fós ar an gcomhad agus
    - Tá sé ar an líonra,
ba chóir do do riarthóir líonra a dheimhniú nach bhfuil fadhb leis an líonra agus gur féidir dul i dteagmháil leis an bhfreastalaí.
    - Tá sé ar diosca inbhainte, mar shampla, diosca bog nó CD-ROM, deimhnigh go bhfuil an diosca ionsáite go hiomlán sa ríomhaire.
3. Seiceáil agus deisigh an córas comhaid trí CHKDSK a rith. Chun CHKDSK a rith, cliceáil ar Tosaigh, cliceáil ar 'Run', clóscríobh 'CMD', agus ansin cliceáil ar 'OK'. Leis an leid ordaithe, clóscríobh CHKDSK /F, agus ansin brúigh ENTER.
4. Má leanann an fhadhb, cuir ar ais an comhad ó chóip chúltaca.
5. Faigh amach an féidir comhaid eile ar an diosca céanna a oscailt. Mura féidir, d'fhéadfadh damáiste a bheith déanta den diosca. Más diosca crua é, téigh i dteagmháil le do riarthóir nó le díoltóir crua-earraí ríomhairí chun cúnamh
breise a fháil.

Sonraí Breise
Luach earráide: C000009C
Cineál diosca: 3

Error: (07/02/2014 02:04:31 PM) (Source: Application Error) (User: )
Description: Ainm feidhmchláir lochtaithe: Live 8.0.4.exe, leagan: 1.0.0.1, stampa ama: 0x4a32c47e
Ainm modúil lochtaithe: MSVCR80.dll, leagan: 8.0.50727.6195, stampa ama: 0x4dcddbf3
Cód eisceachtaí: 0xc0000006
Seach-chur lochtaithe: 0x0001500a
Aitheantas an phróisis lochtaithe: 0x1534
Am tosaithe an fheidhmchláir lochtaithe: 0xLive 8.0.4.exe0
Cosán an fheidhmchláir lochtaithe: Live 8.0.4.exe1
Cosán an mhodúil lochtaithe: Live 8.0.4.exe2
Aitheantas na tuairisce: Live 8.0.4.exe3

Error: (07/02/2014 00:13:33 PM) (Source: Application Hang) (User: )
Description: The program Live 8.0.4.exe version 1.0.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 4e0

Start Time: 01cf9600b72bb540

Termination Time: 19

Application Path: C:\Program Files (x86)\Ableton\Live 8.0.4\Program\Live 8.0.4.exe

Report Id: cde602fe-0203-11e4-bbf4-e03f49a5a1fe

Error: (07/02/2014 10:53:08 AM) (Source: MsiInstaller) (User: Endloser_Winter)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (07/02/2014 10:06:28 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 03c language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (07/02/2014 02:52:54 AM) (Source: MsiInstaller) (User: Endloser_Winter)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (07/02/2014 02:32:57 AM) (Source: Application Error) (User: )
Description: Ainm feidhmchláir lochtaithe: wmprph.exe, leagan: 12.0.7600.16385, stampa ama: 0x4a5bd018
Ainm modúil lochtaithe: ntdll.dll, leagan: 6.1.7601.18247, stampa ama: 0x521eaf24
Cód eisceachtaí: 0xc0000005
Seach-chur lochtaithe: 0x000000000004e4e4
Aitheantas an phróisis lochtaithe: 0x1c38
Am tosaithe an fheidhmchláir lochtaithe: 0xwmprph.exe0
Cosán an fheidhmchláir lochtaithe: wmprph.exe1
Cosán an mhodúil lochtaithe: wmprph.exe2
Aitheantas na tuairisce: wmprph.exe3

Error: (07/02/2014 01:07:05 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.


System errors:
=============
Error: (07/02/2014 07:54:15 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (07/02/2014 07:53:45 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (07/02/2014 03:44:22 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk2\DR2, has a bad block.

Error: (07/02/2014 03:44:21 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk2\DR2, has a bad block.

Error: (07/02/2014 03:44:21 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk2\DR2, has a bad block.

Error: (07/02/2014 03:44:21 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk2\DR2, has a bad block.

Error: (07/02/2014 03:44:21 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk2\DR2, has a bad block.

Error: (07/02/2014 03:44:21 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk2\DR2, has a bad block.

Error: (07/02/2014 03:44:21 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk2\DR2, has a bad block.

Error: (07/02/2014 03:44:21 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk2\DR2, has a bad block.


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2013-06-01 21:37:46.310
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-06-01 21:37:46.170
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-05-30 10:24:37.383
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-30 00:55:38.047
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-26 18:35:25.908
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-26 18:24:34.619
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-26 18:01:55.458
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-26 17:40:03.907
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-26 17:30:45.556
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-26 17:23:03.605
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
Adobe AIR (Version: 3.0.0.4080)
Adobe Bridge 1.0 (Version: 001.000.000)
Adobe Common File Installer (Version: 1.00.0000)
Adobe Flash Player 13 ActiveX (Version: 13.0.0.214)
Adobe Flash Player 14 Plugin (Version: 14.0.0.125)
Adobe Help Center 1.0 (Version: 001.000.000)
Adobe Photoshop CS2 (Version: 9.0)
Adobe Reader XI (11.0.07) (Version: 11.0.07)
Adobe Stock Photos 1.0 (Version: 001.000.000)
Advanced Audio FX Engine (Version: 1.12.05)
Alan Wake
Alan Wake's American Nightmare
AMD APP SDK Runtime (Version: 10.0.1084.4)
AMD Catalyst Install Manager (Version: 8.0.903.0)
Amnesia: The Dark Descent
ASIO4ALL (Version: 2.10)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.16.12.0)
ASUS Xonar DG Audio Driver
AutoHotkey 1.0.48.05 (Version: 1.0.48.05)
Best Buy pc app (Version: 3.1.0.0)
BioShock Infinite
CCleaner (Version: 4.14)
COMODO Firewall (Version: 7.0.55655.4142)
Complete Composers Collection 2 (Version: 1.0.0)
D3DX10 (Version: 15.4.2368.0902)
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell Dock (Version: 2.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Product Registration (Version: 1.0.3)
Deus Ex: Game of the Year Edition
Disk Unlocker (Version: 2.1.3)
Dropbox (Version: 2.8.0)
East West Colossus
East West EWQLSO Gold Edition
East West Ra
East West Stormdrum Kompakt
ESET Online Scanner v3
Fallout 3 - Game of the Year Edition
Fallout: New Vegas
Foxit Reader (Version: 6.0.3.524)
FoxTab PDF Converter
GetDiz 4.5 (Version: 4.5)
Google Chrome (Version: 35.0.1916.153)
Google Talk Plugin (Version: 5.3.1.18536)
Google Update Helper (Version: 1.3.24.15)
GPU Temp version 1.0 (Version: 1.0)
Guitar Pro 5.2
HiJackThis (Version: 1.0.0)
HP Deskjet 3510 series Basic Device Software (Version: 28.0.989.0)
HP Deskjet 3510 series Help (Version: 28.0.0)
HP FWUpdateEDO2 (Version: 1.2.0.0)
HP Update (Version: 5.005.000.002)
ImgBurn (Version: 2.5.5.0)
Intel® PROSet/Wireless WiMAX Software (Version: 2.03.3000)
Internet Explorer (Version: 8)
Java 7 Update 55 (Version: 7.0.550)
Java Auto Updater (Version: 2.1.9.8)
Java™ 6 Update 21 (64-bit) (Version: 6.0.210)
Junk Mail filter update (Version: 15.4.3502.0922)
Live 8.0.4
Malwarebytes Anti-Malware version 2.0.2.1012 (Version: 2.0.2.1012)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 2.0.672.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Office Word 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.58299)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works 6-9 Converter (Version: 9.7.0621)
Mozilla Firefox 30.0 (x86 ga-IE) (Version: 30.0)
Mozilla Maintenance Service (Version: 29.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
My Dell (Version: 3.3.6261.27)
Native Instruments Controller Editor (Version: 1.1.1.189)
Native Instruments Guitar Rig 4 (Version: 4.0.7.960)
Native Instruments Kontakt 4 (Version: 4.0.0.2475)
Native Instruments Kontakt Factory Selection (Version: 1.0.0.011)
Native Instruments Service Center (Version: 2.2.5.596)
NVIDIA 3D Vision Controller Driver 332.17 (Version: 332.17)
NVIDIA 3D Vision Driver 332.17 (Version: 332.17)
NVIDIA Control Panel 332.17 (Version: 332.17)
NVIDIA Graphics Driver 332.17 (Version: 332.17)
NVIDIA HD Audio Driver 1.3.29.0 (Version: 1.3.29.0)
NVIDIA Install Application (Version: 2.1002.142.992)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3217)
OpenAL
Outlast
PACE License Support Win64 (Version: 2.3.1.0494)
Play Update 4.1.8 (Version: 4.1.8)
Quickset64 (Version: 10.6.2)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek Ethernet Controller Driver (Version: 7.67.1226.2012)
Realtek High Definition Audio Driver (Version: 6.0.1.7023)
RealUpgrade 1.1 (Version: 1.1.0)
Reason 5.0 (Version: 5.0)
Revo Uninstaller 1.95 (Version: 1.95)
Roxio Burn (Version: 1.01)
Sibelius 6 (Version: 6.0.0)
Speccy (Version: 1.26)
Spybot - Search & Destroy (Version: 1.6.2)
Steam
Synaptics Pointing Device Driver (Version: 15.0.20.0)
System Requirements Lab CYRI (Version: 6.0.8.0)
System Requirements Lab Detection (Version: 1.0.5.0)
The Elder Scrolls V: Skyrim
Tomb Raider
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VistaBootPRO 3.3 (Version: 3.3.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR archiver
Xvid 1.2.2 final uninstall (Version: 1.2)
ZoneAlarm Firewall (Version: 12.0.104.000)
ZoneAlarm Security (Version: 12.0.104.000)

========================= Memory info: ===================================

Percentage of memory in use: 16%
Total physical RAM: 16280.6 MB
Available physical RAM: 13519.16 MB
Total Pagefile: 32559.38 MB
Available Pagefile: 29674.41 MB
Total Virtual: 4095.88 MB
Available Virtual: 3961.72 MB

========================= Partitions: =====================================

1 Drive c: (Langer) (Fixed) (Total:2033.25 GB) (Free:1423.14 GB) NTFS
3 Drive e: (Feen) (Fixed) (Total:746.39 GB) (Free:746.28 GB) NTFS
4 Drive f: (CCC2 Win) (Fixed) (Total:931.48 GB) (Free:476.7 GB) NTFS

========================= Users: ========================================

User accounts for \\ENDLOSER_WINTER

Administrator            Erik                     Guest                    

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



#5 wpgwpg

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Posted 02 July 2014 - 08:27 PM

 First let me say there was a good bit of foreign language in the minitoolbox report that I couldn't read.  But I still spotted a good number of things you should check out.

 

 The good news is that I saw no evidence of overheating.  The highest temp I saw was 34 degrees C, which is well under the 50 degrees you want to keep below.  Now the rest of the news.

 

 First your antivirus software is DISABLED.  That's extremely risky.

 

 Next I see you're running Java update 55.  Java has had a lot of security exposures reported so I'd get rid of it if I could and at least get it current with update 60 if you have to keep it.

 

 Next I saw a lot of these hard drive errors:

Error: (07/02/2014 03:44:21 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk2\DR2, has a bad block.  For that run chkdsk and let check for bad sectors.  Be aware that this could run a few hours due to the size of that drive.
 
 Finally I saw integrity errors with files catchme.sys, and wininet.dll (half dozen).  For this I'd run SFC.  Click Start and type CMD, right-click and click Run as administrator.  From the command prompt type sfc /scannow.
 
Good luck.

Edited by wpgwpg, 02 July 2014 - 08:30 PM.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#6 EPDGaffney

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Posted 02 July 2014 - 08:33 PM

I hadn't realised it would do the log in Irish!  Sorry.  I'll check can I do it again in English.  Which one is my anti-virus?  Is that not Comodo?



#7 EPDGaffney

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Posted 02 July 2014 - 08:35 PM

And chkdsk quickly throws up a command line sort of window and it closes.

 

EDIT: opened fine when run as administrator.


Edited by EPDGaffney, 02 July 2014 - 08:38 PM.


#8 wpgwpg

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Posted 02 July 2014 - 08:49 PM

 From the Speccy report:

Windows Security Center
User Account Control (UAC): 
Enabled
Notify level: 
2 - Default
Antivirus: 
Disabled
 
Windows Update
AutoUpdate: 
Not configured
 
Windows Defender
Windows Defender: 
Enabled
 
Firewall
Firewall: 
Enabled
Display Name: N

Notice it says Antivirus: Disabled.  It also said Comodo was your firewall.

The way I run chkdsk is to open Windows Explorer then right-click C: and click Properties.  Then click Tools tab and click the Check Now button.  Be sure to check the box that says Scan for and attempt repair of bad sectors.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#9 EPDGaffney

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Posted 02 July 2014 - 09:28 PM

Thanks very much.
Chkdsk ran from the start menu but it's obviously not the same as the one where I've just been prompted to cease using my drive, so I suppose I'll be gone for a bit.  I'll leave with these questions:
Are you familiar with the Comodo firewall?  It seems, to me, to be acting as an antivirus as well.  I can scan my system with it, and when new executables (among others if memory serves) open it won't let them without my permission, when requesting internet access and when not, or I'm mistaken.  I have almost never had security problems.  Besides Comodo I have all the standard free stuff, like Malwarebytes and Spybot, &c.  Any file I download I scan with Malwarebytes.  If this isn't an optimal situation I'm open to recommendations.  Best free software is fine for me.  I'm sure something's out there good enough.

 

Minitoolsbox seems unable to run in English without redoing my Windows language.  Maybe if I log in as a Guest?  Do you feel it's needed?  or have you found all the information you believe is important?

 

I'm about to run Chkdsk now.  Noting it's harddisk2, I googled it and found that what disk management calls 'Disk 2' corresponds there.  That's an external hard drive designated for streaming my VSTs, and it came from East West with their software.  In order to reduce latency, I've mostly not even been using it and have copied most of the software onto my internal HDD.  Additionally, it does act strange such as not being recognised, or more odd *partially* recognised, when the unresponsiveness occurs.  And it's begun to make weird clicking noises I don't reacall hearing before, often when not in use as well (but connected to the PC obviously).  BUT, unless I'm wrong on this, I'd think that oughtn't affect my computer and it being totally separate.

Thanks again.  Here we go.

 

EDIT:  32365 files scanned, about an hour ago; no more since then.  Is this normal?  This is a 1TB external drive connected via USB 3.


Edited by EPDGaffney, 02 July 2014 - 11:04 PM.


#10 EPDGaffney

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Posted 03 July 2014 - 12:31 AM

Still stuck at 32365 files scanned.



#11 EPDGaffney

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Posted 03 July 2014 - 02:42 AM

I was absolutely convinced that the hard drive was failed, but I no longer see chkdsk, and the properties menu I was able to click on and close, which wasn't the case before.  So, within the past twenty minutes or so, it moved from 32365 files scanned (maybe a fifth of the way through) to the end and closed without telling me any thing.  Sound normal?  because it sounds fairly strange to myself, though I don't believe I've ever run the chkdsk in the past.

 

When I try to open the drive's folder it says the device isn't ready.  When I try to eject it properly through Windows, it tells me it's still in use.  Lovely.


Edited by EPDGaffney, 03 July 2014 - 02:51 AM.


#12 EPDGaffney

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Posted 03 July 2014 - 09:35 AM

Beginning to think this HDD is truly banjaxed.  When I tried accessing it to-day, it looked grand but when I attempted to copy the files from it onto my computer it couldn't.  Then I elected to remove safely, but it was supposedly in use.  Now it can't access it at-all and wishes me to format it.  I've a 'data error (cyclic redundancy check)'.  I'm not sure I have it even a month.  They offer a replacement should it fail, so I may have to have them oblige me there.  But what has this to do with my computer's other problems?  Do you suspect it's related?  My instinct is to believe it wouldn't be, but I wouldn't call myself an expert.  Thanks.

 

EDIT: 454GB used, 476 free.  Sounds approximately like what it ought to be.  Hope that's a remotely good sign.


Edited by EPDGaffney, 03 July 2014 - 09:51 AM.


#13 EPDGaffney

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Posted 03 July 2014 - 10:21 PM

Sorry, this may sound a bit cheeky thought I don't want it to:  I know no-one here owes me any thing and I'm quite grateful for the much needed help, but as I've had no contact with anyone on this thread for a full day, and as I understand that in American culture it's possible no-one would say this to me, I'd like to request that if for example wpgwpg has finished here I be told this.  I'm retyping this message as well, as my computer with no warning simply restarted a few minutes ago as I was typing initially.  This time that external HDD was not connected at-all, and appears to have been rendered useless.  Is it possible this thread's in the wrong place?  If my PC's not overheating perhaps I ought to move this thread?  I don't rightly know how or if I can, &c.  Thanks again.



#14 wpgwpg

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Posted 04 July 2014 - 12:41 PM

 Sorry for one day delay.  We're volunteers here, and I had a very busy day yesterday starting with the dentist, then my wife who's out of town sent a guy out to paint the house without telling me, then a friend dropped by for a 2 hour social visit.  Such is life!

  I'm not familiar with Comodo.  I use Norton Security Suite and the free AVG.  You saw the speccy report telling us that your antivirus is disabled, so unless you can enable it or install some other antivirus, you don't have antivirus protection.  Malwarebytes is a great program, but it's not an antivirus program, it looks for malware that's not a virus.  If that's confusing, I'm sorry, but there's a difference between some malware and some viruses.  The definitions are a bit nebulous, but suffice it to say you need both, and right now you're like being at sea with no lifeboat.

 I'm going to sort back through all this and see if I can add more to the confusion.  :whistle: Be back in a bit.


Edited by wpgwpg, 04 July 2014 - 12:42 PM.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#15 wpgwpg

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Posted 04 July 2014 - 12:52 PM

I was absolutely convinced that the hard drive was failed, but I no longer see chkdsk, and the properties menu I was able to click on and close, which wasn't the case before.  So, within the past twenty minutes or so, it moved from 32365 files scanned (maybe a fifth of the way through) to the end and closed without telling me any thing.  Sound normal?  because it sounds fairly strange to myself, though I don't believe I've ever run the chkdsk in the past.

 

When I try to open the drive's folder it says the device isn't ready.  When I try to eject it properly through Windows, it tells me it's still in use.  Lovely.

 If you run chkdsk on the C: drive, it will queue the request and not run until you boot.  Then when you boot it runs and proceeds to a normal bootup after it finishes.  That's a strange way to have something work, but MS didn't consult with me when they did it that way!  There may be a log somewhere, I'll have to run chkdsk and see if I can find one, but if it didn't give you any error messages, that means it didn't find anything it couldn't correct.  Sometimes under normal conditions little bad spots (sectors) crop up like potholes in the road, and chkdsk can replace these with alternates and keep you going normally.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:




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