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AVG Identity Protection is inactive and cannot be enabled.


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#1 hunnybunny

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Posted 02 July 2014 - 04:34 PM

AVG 2014 (free edition) message: "Identity Protection is inactive and cannot be enabled in AVG."

 

Message appeared after a recent update. Running XP Pro, 32 bit.

Is the "Identity Protection" an essential feature?



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#2 alonadel

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Posted 02 July 2014 - 04:37 PM

AVG bills this feature as follows:

 

http://www.avg.com/ww-en/faq.pnuid-faq_v3_avg_identity_protection

 

hop to the site and take a look. 

 

As to being essential, that's more a matter of opinion.



#3 quietman7

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Posted 02 July 2014 - 08:53 PM

This was the recommend solution in earlier versions.

For help on your issue please refer to this article to completely uninstall AVG 2012 and install AVG 2013.

Identity Protection Not Active


Identity Protection is an anti-malware component that protects you from all kinds of malware (spyware, bots, identity theft, ...) using behavioral technologies and provide zero day protection for new viruses. Identity Protection is focused on preventing identity thieves from stealing your passwords, bank account details, credit card numbers and other personal digital valuables from all kinds of malicious software (malware) that target your PC...

Identity Protection is a complimentary protection to Anti-Virus. We strongly recommend you have the both components installed, in order to have complete protection for your PC!

What is AVG Identity Protection?
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#4 hunnybunny

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Posted 02 July 2014 - 09:42 PM

This was the recommend solution in earlier versions.

For help on your issue please refer to this article to completely uninstall AVG 2012 and install AVG 2013.

Identity Protection Not Active


Identity Protection is an anti-malware component that protects you from all kinds of malware (spyware, bots, identity theft, ...) using behavioral technologies and provide zero day protection for new viruses. Identity Protection is focused on preventing identity thieves from stealing your passwords, bank account details, credit card numbers and other personal digital valuables from all kinds of malicious software (malware) that target your PC...

Identity Protection is a complimentary protection to Anti-Virus. We strongly recommend you have the both components installed, in order to have complete protection for your PC!

What is AVG Identity Protection?

 

Thanks for the article Quietman -- I've been trying to resolve this on my own today with no success.



#5 quietman7

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Posted 03 July 2014 - 07:22 AM

You're welcome and good luck.
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