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Computer had a blue screen and I don't know why


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7 replies to this topic

#1 jmatt400

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Posted 01 July 2014 - 04:18 PM

I keep trying to upload the file to this post and it says I am not permitted to upload this kind if file, how do I upload a minidump file? It gave me the error IRQL_NOT_LESS_OR_EQUAL on the minidump file it says that



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#2 wpgwpg

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Posted 01 July 2014 - 04:40 PM

 The IRQL_NOT_LESS_OR_EQUAL error is almost always caused by a bad driver.  If you have any drivers you didn't get from your computer manufacturer, that's likely your problem.  You can try looking at Device Manager for any entries with ! or ? next to them, although the lack of those doesn't guarantee you've got the right ones.  Re posting log files (and I assume minidump files as well), there's a special forum here for that, the Virus, Trojan, Spyware, and Malware Removal Logs.  One thing you CAN do here is download and run the minitoolbox program and post the resulting log here.  Check the following boxes:

 

List last 10 Event Viewer Errors

 
List Installed Programs
 
List Users, Partitions, and Memory size
 
List Minidump files
 
Copy the resulting log and paste into a reply here.
 
Good luck.

Edited by wpgwpg, 01 July 2014 - 04:41 PM.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 jmatt400

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Posted 01 July 2014 - 05:25 PM

ok i did what you said and heres the log but for some reason it says no minidump file found:

 

MiniToolBox by Farbar  Version: 25-06-2014
Ran by Josh (administrator) on 01-07-2014 at 18:25:12
Running from "C:\Users\Josh\Documents"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/01/2014 05:04:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10015

Error: (07/01/2014 05:04:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10015

Error: (07/01/2014 05:04:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/01/2014 05:04:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8486

Error: (07/01/2014 05:04:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8486

Error: (07/01/2014 05:04:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/01/2014 05:04:56 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6942

Error: (07/01/2014 05:04:56 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6942

Error: (07/01/2014 05:04:56 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/01/2014 05:04:53 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4727


System errors:
=============
Error: (07/01/2014 04:27:21 PM) (Source: BugCheck) (User: )
Description: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff800cb8aef20)C:\Windows\MEMORY.DMP070114-37767-01

Error: (07/01/2014 04:27:07 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:20:21 PM on ‎2014-‎07-‎01 was unexpected.

Error: (07/01/2014 01:33:56 PM) (Source: Service Control Manager) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error:
%%2

Error: (07/01/2014 01:33:56 PM) (Source: Service Control Manager) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error:
%%2

Error: (07/01/2014 01:32:21 PM) (Source: Service Control Manager) (User: )
Description: The HP Support Assistant Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (07/01/2014 01:22:44 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {209500FC-6B45-4693-8871-6296C4843751}

Error: (06/28/2014 10:00:21 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.1.102 with the system
having network hardware address FC-0F-E6-3E-28-DD. Network operations on this system may
be disrupted as a result.

Error: (06/27/2014 08:44:12 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {88FB3FDD-8644-4236-A8F7-F35BCFC627E2}

Error: (06/26/2014 02:47:08 AM) (Source: DCOM) (User: JOSH)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (06/26/2014 02:47:08 AM) (Source: DCOM) (User: JOSH)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}


Microsoft Office Sessions:
=========================
Error: (07/01/2014 05:04:59 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10015

Error: (07/01/2014 05:04:59 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10015

Error: (07/01/2014 05:04:59 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/01/2014 05:04:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8486

Error: (07/01/2014 05:04:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8486

Error: (07/01/2014 05:04:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/01/2014 05:04:56 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6942

Error: (07/01/2014 05:04:56 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6942

Error: (07/01/2014 05:04:56 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/01/2014 05:04:53 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4727



=========================== Installed Programs ============================
18 Wheels of Steel: American Long Haul (HKLM-x32\...\Steam App 12520) (Version:  - SCS Software)
4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden
7-Zip 9.22beta (HKLM-x32\...\7-Zip) (Version:  - )
ABC Inventory Software (HKLM-x32\...\{6CEFBCFC-602C-492B-A9AE-DFCA56A58FFE}) (Version: 3.12.3001 - Almyta Systems)
Adobe Flash Player 13 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Adobe Photoshop 7.0 (HKLM-x32\...\Adobe Photoshop 7.0) (Version: 7.0 - Adobe Systems, Inc.)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.6.636 - Adobe Systems, Inc.)
Aloha TriPeaks (x32 Version: 2.2.0.98 - WildTangent) Hidden
AMD APP SDK Runtime (Version: 10.0.938.2 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{CB4C08E3-800F-65F6-9C00-06814A6B7CE7}) (Version: 8.0.911.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
AMD VISION Engine Control Center (x32 Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Artweaver Free 4 (HKLM-x32\...\{6567E404-A019-4D0C-BD18-10564126A579}_is1) (Version: 4.0 - Boris Eyrich Software)
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Build-a-lot 4 - Power Source (x32 Version: 2.2.0.98 - WildTangent) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Crazy Chicken Soccer (x32 Version: 2.2.0.98 - WildTangent) Hidden
Crystal Reports Basic Runtime for Visual Studio 2008 (x64) (HKLM\...\{2BFA9B05-7418-4EDE-A6FC-620427BAAAA3}) (Version: 10.5.0.0 - Business Objects)
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4.6515 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.4.6515 - CyberLink Corp.) Hidden
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.6.3728 - CyberLink Corp.)
CyberLink Media Suite 10 (x32 Version: 10.0.6.3728 - CyberLink Corp.) Hidden
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.2.2110 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.2.2110 - CyberLink Corp.) Hidden
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.8.5511 - CyberLink Corp.)
CyberLink PowerDVD (x32 Version: 10.0.8.5511 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.5.5811 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Drag Racer 3.0 (HKLM-x32\...\Drag Racer) (Version: 3.0 - Renegade Ent.)
Dropbox (HKCU\...\Dropbox) (Version: 2.8.4 - Dropbox, Inc.)
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Euro Truck Simulator 2 (HKLM-x32\...\Steam App 227300) (Version:  - SCS Software)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
FastStone Capture 5.3 (HKLM-x32\...\FastStone Capture) (Version: 5.3 - FastStone Soft)
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
foobar2000 v1.3.1 (HKLM-x32\...\foobar2000) (Version: 1.3.1 - Peter Pawlowski)
Free Audio Converter version 5.0.31.1125 (HKLM-x32\...\Free Audio Converter_is1) (Version: 5.0.31.1125 - DVDVideoSoft Ltd.)
Free Studio version 2014 (HKLM-x32\...\Free Studio_is1) (Version: 6.3.4.604 - DVDVideoSoft Ltd.)
Free Video to MP3 Converter version 5.0.37.327 (HKLM-x32\...\Free Video to MP3 Converter_is1) (Version: 5.0.37.327 - DVDVideoSoft Ltd.)
Free YouTube Download version 3.2.32.327 (HKLM-x32\...\Free YouTube Download_is1) (Version: 3.2.32.327 - DVDVideoSoft Ltd.)
Free YouTube to MP3 Converter version 3.12.35.514 (HKLM-x32\...\Free YouTube to MP3 Converter_is1) (Version: 3.12.35.514 - DVDVideoSoft Ltd.)
Full Tilt Poker (HKLM-x32\...\{D4C9692E-4EFA-4DA0-8B7F-9439466D9E31}) (Version: 4.65.0.WIN.FullTilt.COM - )
Galerie de photos (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Gardenscapes: Mansion Makeover (x32 Version: 3.0.2.32 - WildTangent) Hidden
Garry's Mod (HKLM-x32\...\Steam App 4000) (Version:  - Garry)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.95 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
House of 1000 Doors: Family Secrets (x32 Version: 2.2.0.98 - WildTangent) Hidden
Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden
HP Connected Remote (HKLM-x32\...\{F243A34B-AB7F-4065-B770-B85B767C247C}) (Version: 1.0.1218 - Hewlett-Packard)
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{711EA7BB-5FF5-487F-8379-46BB5696FE40}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.3.0 - WildTangent)
HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)
HP Postscript Converter (Version: 3.1.3591 - Hewlett-Packard) Hidden
HP Quick Launch (HKLM-x32\...\{E5823036-6F09-4D0A-B05C-E2BAA129288A}) (Version: 3.0.6 - Hewlett-Packard Company)
HP Recovery Manager (x32 Version: 8.00 - Hewlett-Packard) Hidden
HP Registration Service (HKLM\...\{C2E428EB-116E-41C0-9E84-B22DE9CCA42F}) (Version: 1.1.6232.4245 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Utility Center (HKLM-x32\...\{0C57987A-A03A-4B95-A309-D23F78F406CA}) (Version: 1.0.8 - Hewlett-Packard)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
inFlow Inventory (HKLM-x32\...\{73872920-ffd2-4446-832b-7b0060b23d70}) (Version: 2.4.0.3 - Archon Systems Inc.)
inFlow Inventory 64-bit (Version: 2.4.0.3 - Archon Systems Inc.) Hidden
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Last.fm Scrobbler 2.1.36 (HKLM-x32\...\LastFM_is1) (Version:  - Last.fm)
LEGO Digital Designer (HKLM-x32\...\New LEGO Digital Designer) (Version:  - LEGO A/S)
Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Luxor Evolved (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mahjongg Dimensions Deluxe: Tiles in Time (x32 Version: 2.2.0.98 - WildTangent) Hidden
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
ManyCam 4.0.77 (HKLM-x32\...\ManyCam) (Version: 4.0.77 - Visicom Media Inc.)
MapleStory (HKLM-x32\...\MapleStory) (Version:  - )
MapleStory (HKLM-x32\...\Steam App 216150) (Version:  - Nexon)
McAfee AntiVirus Plus (HKLM-x32\...\MSC) (Version: 13.6.953 - McAfee, Inc.)
Microsoft App Update for microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe (x64) (Version: 1.0.0.0 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft Office Access Runtime (English) 2007 (HKLM-x32\...\{90120000-001C-0409-0000-0000000FF1CE}) (Version: 12.0.6425.1000 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6010.0727 - Microsoft Corporation)
Microsoft SQL Server 2005 (HKLM-x32\...\Microsoft SQL Server 2005) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2005 Express Edition (INFLOWSQL) (x32 Version: 9.4.5000.00 - Microsoft Corporation) Hidden
Microsoft SQL Server Management Objects Collection  (HKLM\...\{7763EF89-8003-4A68-B91E-F8DBAEEBDE3C}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server Native Client (HKLM\...\{9ACF3FDB-C8E6-444C-8C64-13A221F7BFFD}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server Setup Support Files (English) (HKLM-x32\...\{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{B636C9B9-A3F2-4DCE-ADCC-72E095018385}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Movie Maker (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Mozilla Firefox 30.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1108.0727 - Microsoft) Hidden
Nexon Game Manager (HKLM-x32\...\{EA2DB6E0-72C5-4ef9-A3A0-E6705F4A6A9E}) (Version:  - )
NirSoft BlueScreenView (HKLM-x32\...\NirSoft BlueScreenView) (Version:  - )
NVIDIA PhysX (HKLM-x32\...\{DEA314C4-0929-4250-BC92-98E4C105F28D}) (Version: 9.10.0129 - NVIDIA Corporation)
OEM Application Profile (HKLM-x32\...\{C89A97B6-F991-EBB5-77B7-927BCF420EBE}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
OpenOffice 4.0.0 (HKLM-x32\...\{55E61709-D7D4-43C0-B45D-BFAF5C09A02D}) (Version: 4.00.9702 - Apache Software Foundation)
Pando Media Booster (HKLM-x32\...\{980A182F-E0A2-4A40-94C1-AE0C1235902E}) (Version: 2.6.0.9 - Pando Networks Inc.)
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Photo Common (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Photo Gallery (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Pokémon Trading Card Game Online (HKLM-x32\...\{D81F39D4-FDA9-4356-92B1-16081D8BF71A}) (Version: 1.0.0 - The Pokémon Company International)
PokerStars (HKLM-x32\...\PokerStars) (Version:  - PokerStars)
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
Project64 1.6 (HKLM-x32\...\{9559F7CA-5E34-4237-A2D9-D856464AD727}) (Version: 1.6 - Project64)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.10.1226.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6937 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{0D61A55C-3ADC-409F-BF5B-A1766D1F5944}) (Version: 6.2.9200.29053 - Realtek Semiconductor Corp.)
Roads of Rome 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Royal Envoy 2 Collector's Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden
Scribblenauts Unlimited (HKLM-x32\...\Steam App 218680) (Version:  - 5th Cell Media)
Skype™ 6.16 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.6.1.3 - Synaptics Incorporated)
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
TEW2005 (HKLM-x32\...\TEW2005) (Version:  - )
The Sims™ 2 Double Deluxe (HKLM-x32\...\{2D37F6AE-D201-4580-B91A-6BF9BB93ED2D}) (Version:  - Electronic Arts)
The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
Trinklit Supreme (x32 Version: 2.2.0.98 - WildTangent) Hidden
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
VirtualDJ Home FREE (HKLM-x32\...\{A6AC699F-8315-40CA-8F70-E917494978AB}) (Version: 7.4 - Atomix Productions)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
Volutive 1 (HKLM-x32\...\Volutive 1) (Version:  - )
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.3.0 - WildTangent)
WildTangent Games App (x32 Version: 4.0.9.7 - WildTangent) Hidden
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Windows Live (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3503.0728 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
WinRAR 5.00 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.00.0 - win.rar GmbH)
Youda Jewel Shop (x32 Version: 3.0.2.32 - WildTangent) Hidden
YTD Video Downloader 4.7.4 (HKLM-x32\...\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version: 4.7.4 - GreenTree Applications SRL)
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden
?????? 2012 ?????? (KB2723161) (HKLM-x32\...\{AEDE5DB5-A8BB-46AA-9632-8CAFBFFCE806}) (Version: 15.0.1303 - Microsoft)

========================= Memory info: ===================================

Percentage of memory in use: 56%
Total physical RAM: 3682.26 MB
Available physical RAM: 1609.23 MB
Total Pagefile: 7394.26 MB
Available Pagefile: 5138.18 MB
Total Virtual: 4095.88 MB
Available Virtual: 3983.11 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:443.05 GB) (Free:197.51 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:21.94 GB) (Free:2.68 GB) NTFS
4 Drive f: (My Passport) (Fixed) (Total:232.83 GB) (Free:26.52 GB) FAT32

========================= Users: ========================================

User accounts for \\JOSH

Administrator            Guest                    Josh                     

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



#4 wpgwpg

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Posted 01 July 2014 - 09:03 PM

 You appear to be having problems with the Bonjour service.  I've never used that, but I see it's an Apple service.  If you don't need it, you could try uninstalling it.  If you do need it, you might want to check with Apple.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#5 jmatt400

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Posted 02 July 2014 - 01:16 AM

hm weird, i don't need that, don't even know what that is but i know its some apple thing.



#6 SCarvalhais

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Posted 02 July 2014 - 07:48 AM

I've seen this bonjour application in all computers where someone has installed his/her Apple IPhone. I don't know what it is used for, though.



#7 jmatt400

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Posted 02 July 2014 - 12:18 PM

I've just had itunes installed a while ago. It's weird I can't show my minidump file at all, I tried uploading it to a few sites and still wouldn't work.

 

In blue screen view under caused by driver it says ntoskrnl.exe, so is it caused by a driver my blue screen? How would I fix it?



#8 SCarvalhais

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Posted 02 July 2014 - 01:22 PM

I've just had itunes installed a while ago. It's weird I can't show my minidump file at all, I tried uploading it to a few sites and still wouldn't work.

 

In blue screen view under caused by driver it says ntoskrnl.exe, so is it caused by a driver my blue screen? How would I fix it?

I am inclined to think that this is an OS failure. When I first installed Windows 8 in my machine, it run OK for a while. After installing a bunch of upgrades, I started to get these blue screens or the computer would simple reboot by itself. Things got worse, after I upgraded it to Windows 8.1 Pro. However, one day I decided start all over from scratch! I formatted my computer, used all tools to clean it up, I mean, I wanted it back to was it was as if it was a brand new one. Later, I reinstalled Windows 8 and updated it to Windows 8.1 Pro. From then on, the blue screens and reboots became less frequent, althought they still happen.  It worth the try, because it changed from more than 3 blue screens or reboot a day to one every now and then.

Another thing that I observed, and that I think it is worth to mention, is that I get these problems, usually, when I am using a web browser. It happens both with Chrome or Internet Explorer. I believe that it has something to do with Java features, because the banks' security complements keep crashing, when I am using the browsers.






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