Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Trend Housecall


  • Please log in to reply
15 replies to this topic

#1 joe883

joe883

  • Members
  • 229 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida, USA
  • Local time:06:32 PM

Posted 29 May 2006 - 11:35 AM

OS WinXP Home, 512 Ram and 40 gig hd.
I use AVG and ZA along with Ewido, Windows Defender, Ad-aware, Spy-bot, Spyware Guard and Spyware Blaster.
Nothing wrong here except I decided to run Trends Housecall as a second opinion. It gets about half way through the scan and just quits and leaves nothing behind to evaluate the situation. So, I ran my AVG and came up clean. Ewido found a couple of tracking cookies but that's all. I re-ran Housecalls with the same result. This time I watched it when it got down to the last 20 minutes...zip...gone, and so fast, that I couldn't tell what it was scanning. I also have another computer with the same antivirus programs etc. except that has Win2kPro OS.
Any clues to why that would stop scanning so abruptly? Sorry I made this longer than intended.

BC AdBot (Login to Remove)

 


m

#2 acklan

acklan

    Bleepin' cat's meow


  • Members
  • 8,529 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Baton Rouge, La.
  • Local time:03:32 PM

Posted 29 May 2006 - 01:51 PM

You may be running out of memory. Try turning a program of temporay.
"2007 & 2008 Windows Shell/User Award"

#3 joe883

joe883
  • Topic Starter

  • Members
  • 229 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida, USA
  • Local time:06:32 PM

Posted 29 May 2006 - 02:50 PM

I tried it in safe mode with the same results...It's not a big thing, I don't think..my AVG runs fine as do my other "bad guy" protectors. Ewido, Spyware Guard, ZA, Spybot Search & Destroy, Ad-aware, Spyware Blaster and, oh yes Windows Defender. They all seem ok and pick up no baddies. Just thought I'd run Housecall because I used Trend's Suite at one time.

#4 acklan

acklan

    Bleepin' cat's meow


  • Members
  • 8,529 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Baton Rouge, La.
  • Local time:03:32 PM

Posted 29 May 2006 - 04:43 PM

Oh, you are right. I routinely run online scans from different vendor just to double check results of my full time protection.
Remember. It's not are you paranoid, it's are you paranoid enough?!
"2007 & 2008 Windows Shell/User Award"

#5 joe883

joe883
  • Topic Starter

  • Members
  • 229 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida, USA
  • Local time:06:32 PM

Posted 29 May 2006 - 07:35 PM

I used Trend Pc-cillin Suite for some years now and wanted to try AVG and ZA.
I've been using them for several months now with no problems. However, I thought
I would uninstall them and re-install Trend as I still have 5 months paid up. After the
install, I ran a virus scan with no problems. I'll try to run Housecall later as it's the
same Organization...I'll certainly let the forum know when I run it and the results.
Thanks for your help. :thumbsup:

#6 acklan

acklan

    Bleepin' cat's meow


  • Members
  • 8,529 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Baton Rouge, La.
  • Local time:03:32 PM

Posted 29 May 2006 - 07:49 PM

When I switched from MacAee 3 years ago I letf 14 months on my subscription. I was so happy with AVG I did not even bother me that I lost that balance.
I still prefer the feel of SyGate to Zone Alarm. I like ZA, I just like the interface of SyGate more.
They are both excellent programs.
"2007 & 2008 Windows Shell/User Award"

#7 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,586 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:04:32 PM

Posted 30 May 2006 - 12:37 PM

Try Trend Micro Housecall Scan for Firefox
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#8 joe883

joe883
  • Topic Starter

  • Members
  • 229 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida, USA
  • Local time:06:32 PM

Posted 30 May 2006 - 04:53 PM

quietman7. Nope, thanks for the info but it does the same thing. Cuts off with about
18-20 minutes left. I disabled No Script but to no avail. Works fine on my win2K machine.
It's really not a problem, but I should be able to do it, right? Things like that bug me. My
wife said everything works fine, but alas and alack it doesn't.

#9 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,586 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:04:32 PM

Posted 30 May 2006 - 05:18 PM

Housecall works fine on my work pc but I have a hard time doing a scan at home where I have to use a slow dial-up. I find this seems to be a common complaint with dial-up users even with other online scanners like Kaspersky and Panda.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#10 joe883

joe883
  • Topic Starter

  • Members
  • 229 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida, USA
  • Local time:06:32 PM

Posted 30 May 2006 - 08:31 PM

Housecall works fine on my work pc but I have a hard time doing a scan at home where I have to use a slow dial-up. I find this seems to be a common complaint with dial-up users even with other online scanners like Kaspersky and Panda.

But this computer is on Road Runner and quite fast. My second computer on my router
is using windows 2K Pro for its OS and it works fine on that one. The one I'm not able to run
that particular scan on is OS WindowsXP. I'm sure that has nothing to do with it. I think, somewhere
along the line I've deleted a cookie that may be screwing this up. It's the only issue I have with
the computer. Hmm..didn't mean for this to be so wordy.

#11 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,586 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:04:32 PM

Posted 30 May 2006 - 08:48 PM

That's OK. The more info you provide the better chance we can help.

Have you tried any other online scans? If not, try Panda ActiveScan. If it works fine then we know the problem is probably Housecall. If you have problems with ActiveScan then there may be another issue here.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#12 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,586 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:04:32 PM

Posted 30 May 2006 - 09:04 PM

Another thought. I know that if you have used Kaspersky's online scanner before you may get a message alert that its license has expired. If this occurs you cannot proceed with another scan until you have deleted the old ActiveX download component located in C:\Windows\Download Program Files\CKAVWebScan Object <-- this file.

Try removing Housecall and redownload.
C:\Windows\Download Program Files\Housecall ActiveX <-- this file.

There should also be a .housecall folder located in C:\Documents and Settings\User profile\
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#13 joe883

joe883
  • Topic Starter

  • Members
  • 229 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida, USA
  • Local time:06:32 PM

Posted 30 May 2006 - 09:45 PM

That's OK. The more info you provide the better chance we can help.

Have you tried any other online scans? If not, try Panda ActiveScan. If it works fine then we know the problem is probably Housecall. If you have problems with ActiveScan then there may be another issue here.

Just finished the scan. Of course it picked up some low level cookies and that was all. I
had to give permission for active x. So....let me now look at your second suggestions. Thanks

#14 joe883

joe883
  • Topic Starter

  • Members
  • 229 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida, USA
  • Local time:06:32 PM

Posted 30 May 2006 - 10:32 PM

Panda Active Scan worked just fine. I re-downloaded Housecall but no soap on this machine. I think I'll just forget about it. Everything else that I can think of checking, I have and all seems to be A-OK. Maybe best to let sleeping dogs lay.
Thanks again

#15 joe883

joe883
  • Topic Starter

  • Members
  • 229 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida, USA
  • Local time:06:32 PM

Posted 31 May 2006 - 02:32 PM

I now have both computers utilizing AVG and ZA (along with all the other goodies I've mentioned before). I guess I'll just leave well enough alone....I don't see any significant hold up while surfing or loading pages with these two freebies and Trend so, as I said, it's a done deal. Thanks all

Edited by joe883, 31 May 2006 - 02:33 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users