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vista factory settings restore


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#1 slick11902

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Posted 30 June 2014 - 09:53 AM

Hello, i seem to be having a problem restoring to factory settings on my Dell Inspiron E1505 laptop using Windows Vista Home Premium with service pack 2. 

 

I have bought this computer from a friend.

 

First of all i am stating what i have tried and items that i dont have which are necessary.

 

I have tried restarting/shutting down and starting up windows while holding down f8 button(or just pressing it),

this does show the safe mode options as well as many other options for booting, yet it does not however

show the repair computer option, which is what i am looking for.

 

I have tried looking online for help (have not posted to any forums until now)

but i have mainly been seeing that i need a CD or product key to resolve this problem.

 

I have tried f11 on restart as well as ctrl+f11 neither of them seem to do anything.

 

I have tried looking for a tg file after clicking on start button of my taskbar, the file does not show.

 

I do not have dell datasafe 2.0 as a program on my computer.

 

I do not have a system restore CD or backup CD's, or anything of the like.

 

I do not have my original Windows Vista installation disc.

 

I do not have a product key for my Windows Vista computer.

 

My computer has a valid genuine (not illegal) version of Windows Vista Home Premium with service pack 2.

 

 

 

 

Any help would be appreciated. 


Edited by slick11902, 30 June 2014 - 09:59 AM.


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#2 JohnC_21

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Posted 30 June 2014 - 10:14 AM

Hello and :welcome:

 

If you go to Disk Management do you see a partition marked Recovery or something similar?



#3 cmptrgy

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Posted 30 June 2014 - 10:26 AM

You can get the product key by running www.belarc.com and scrolling down to software licenses

You can also run www.speccy.com

--- Both programs include additional specs of your computer

There's also magic jelly bean but I don't like having open candy or whatever its called that comes along with it

--- I don't recall whether or not its possible to uncheck it but I don't care to bother with it

 

You could got Dell's website, enter the Service Tag or Express Service Code and find out what it will cost to get the install discs

--- Consider downloading/burning the drivers to CD-R

I did a Dell factory reinstall last year and I don't recall using an install disc

--- I'm going to look for the instructions and post them if I still have them



#4 old rocker

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Posted 30 June 2014 - 10:30 AM

Looks like you press <F8> on bootup according to

 

http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=&l=&s=&docid=266618

 

This is dependent on if your factory recovery partition is still intact.



#5 slick11902

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Posted 30 June 2014 - 10:52 AM

Hello and :welcome:
 
If you go to Disk Management do you see a partition marked Recovery or something similar?


No.
 
Disk Management shows the following partitions:
 
(blank/no name) Layout: Simple Type: Basic File system: (blank) Status: Healthy (Active, EISA Configuration)   Capacity: 1.46GB
(blank/no name) Layout: Simple Type: Basic File system: (blank) Status: Healthy (Primary Partition)                  Capacity: 10.10GB
(C:)                     Layout: Simple Type: Basic File system: NTFS   Status: Healthy (Boot, Page File, Crash Dump, Primary Partition)  Capacity: 221.32GB

Edited by slick11902, 30 June 2014 - 11:38 AM.


#6 cmptrgy

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Posted 30 June 2014 - 10:52 AM

Here’s what I had done

Boot into Safe Mode > Select Advanced Boot Options > Select Repair your computer > follow the prompts to get to Dell Factory Image Restore
--- Note: If the Repair your computer option isn't available, the computer does not include the System Recovery Options menu as a preinstalled recovery option
--- In which case the instructions state the install disc is needed

 

Options I haven’t used but have recorded them

Restoring Microsoft® Windows Vista® to Factory Configuration - KB Article - 316056

http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=DSN_28C0548D825EB65DE040A68F5B2865A8

Windows Vista - Manual Restore from Dell Factory Image

http://www.goodells.net/dellrestore/vista/vistarecovery.shtml

 

If you still need the install discs and cannot get them from Dell, check out http://www.restoredisks.com/default.aspx and/or http://www.recovery-disks.com/

--- I haven’t done business with either one, but I would consider them if I had to



#7 slick11902

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Posted 30 June 2014 - 10:56 AM

You can get the product key by running www.belarc.com and scrolling down to software licenses

You can also run www.speccy.com

--- Both programs include additional specs of your computer

There's also magic jelly bean but I don't like having open candy or whatever its called that comes along with it

--- I don't recall whether or not its possible to uncheck it but I don't care to bother with it

 

You could got Dell's website, enter the Service Tag or Express Service Code and find out what it will cost to get the install discs

--- Consider downloading/burning the drivers to CD-R

I did a Dell factory reinstall last year and I don't recall using an install disc

--- I'm going to look for the instructions and post them if I still have them

I do not wish to have to pay more when i have already paid for this legal version of windows.
The product key may help but i just want to enable the F8 repair computer option because this is what i am used to.

If recovering this option fails i will try what you have considered thank you very much.



#8 slick11902

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Posted 30 June 2014 - 10:59 AM

Also i did not state that i needed an install disc to fix this problem, but with Windows Vista Install Disc I believe this problem can be avoided,
because i believe you will not need a factory restore option if you have all the files necessary for a clean install/factory setting install,
which should come with Windows Vista Install Disc

Edited by slick11902, 30 June 2014 - 11:38 AM.


#9 slick11902

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Posted 30 June 2014 - 11:02 AM

Looks like you press <F8> on bootup according to

 

http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=&l=&s=&docid=266618

 

This is dependent on if your factory recovery partition is still intact.

i do not believe my recovery partition is still intact, but i am going to try what cmptrgy has done to make sure if that is an option or not.



#10 JohnC_21

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Posted 30 June 2014 - 11:11 AM

(blank/no name) Layout: Simple Type: Basic File system: (blank) Status: Healthy (Primary Partition)                  Capacity: 10.10GB

 

I believe thlis is your recovery partiiton. Can you assign a letter to the partition in Disk Management?

 

Because the Repair your Computer option is not available pressing F8, you may not be able to recover to factory state. There are a couple of options to try and get the Recovery Partition to boot but they may or may not work.



#11 slick11902

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Posted 30 June 2014 - 11:14 AM

Here’s what I had done

Boot into Safe Mode > Select Advanced Boot Options > Select Repair your computer > follow the prompts to get to Dell Factory Image Restore
--- Note: If the Repair your computer option isn't available, the computer does not include the System Recovery Options menu as a preinstalled recovery option
--- In which case the instructions state the install disc is needed

 

Options I haven’t used but have recorded them

Restoring Microsoft® Windows Vista® to Factory Configuration - KB Article - 316056

http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=DSN_28C0548D825EB65DE040A68F5B2865A8

Windows Vista - Manual Restore from Dell Factory Image

http://www.goodells.net/dellrestore/vista/vistarecovery.shtml

 

If you still need the install discs and cannot get them from Dell, check out http://www.restoredisks.com/default.aspx and/or http://www.recovery-disks.com/

--- I haven’t done business with either one, but I would consider them if I had to

safe mode does not contain the advanced boot options, although i went to a help file for startup options and it showed
that the "F8 menu" that i pressed before the windows logo comes up during computer start up is called the advanced boot options menu.

it is now fairly obvious that my recovery partition is not completely intact, and therefor is not on my computer or is not working.



#12 rotor123

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Posted 30 June 2014 - 11:21 AM

No.

 

Disk Management shows the following partitions:

 

(blank/no name) Layout: Simple Type: Basic File system: (blank) Status: Healthy (Active, EISA Configuration)   Capacity: 1.46GB

(blank/no name) Layout: Simple Type: Basic File system: (blank) Status: Healthy (Primary Partition)                  Capacity: 10.10GB

(C:)                     Layout: Simple Type: Basic File system: NTFS   Status: Healthy (Boot, Page File, Crash Dump, Primary Partition)  Capacity: 221.32GB

 

I have a suspicion that the 1.46Gb partition is the Dell Diagnostics partition.

The 10.10Gb is the recovery Partition and

that the 221.32Gb is of course the Windows partition

 

Here’s what I had done

Boot into Safe Mode > Select Advanced Boot Options > Select Repair your computer > follow the prompts to get to Dell Factory Image Restore
--- Note: If the Repair your computer option isn't available, the computer does not include the System Recovery Options menu as a preinstalled recovery option
--- In which case the instructions state the install disc is needed

 

Options I haven’t used but have recorded them

Restoring Microsoft® Windows Vista® to Factory Configuration - KB Article - 316056

http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=DSN_28C0548D825EB65DE040A68F5B2865A8

Windows Vista - Manual Restore from Dell Factory Image

http://www.goodells.net/dellrestore/vista/vistarecovery.shtml

 

If you still need the install discs and cannot get them from Dell, check out http://www.restoredisks.com/default.aspx and/or http://www.recovery-disks.com/

--- I haven’t done business with either one, but I would consider them if I had to

 

I believe that cmptrgy has given You a method with this

 

Windows Vista - Manual Restore from Dell Factory Image

http://www.goodells.net/dellrestore/vista/vistarecovery.shtml

 That sounds like what I have done in the past. Create a windows Vista DVD. When that is done try the Manual Restore.


Warning! Please read this first.
Keep in mind that this will wipe the Windows Drive

 

Create a System-Repair Disc in Windows Vista

 

when Microsoft released Vista Service Pack 1 back in 2008, it included a recovery-disc builder very similar to the one bundled with Windows 7.

195769-vistarepairdisc_original.png

To see if you have it, click Start, All Programs, Maintenance, Create a Recovery Disc. Then just follow the instructions.

keep in mind that this will wipe the C: Drive

Roger


Edited by rotor123, 30 June 2014 - 11:24 AM.

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#13 slick11902

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Posted 30 June 2014 - 11:22 AM

(blank/no name) Layout: Simple Type: Basic File system: (blank) Status: Healthy (Primary Partition)                  Capacity: 10.10GB

 

I believe thlis is your recovery partiiton. Can you assign a letter to the partition in Disk Management?

 

Because the Repair your Computer option is not available pressing F8, you may not be able to recover to factory state. There are a couple of options to try and get the Recovery Partition to boot but they may or may not work.

i have searched a little bit in disk management and it appears as i see the context menu after right clicking this supposed recovery partition (10.10GB)

 

that i cannot assign a letter, although i am unsure.

the context menu shows this:

 

Open

Explore

Mark Partition As Active

Change Drive Letter And Paths...

Format...

Etc...

 

All is greyed out and unaccessible/unable to perform actions besides Delete Volume and Help



#14 JohnC_21

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Posted 30 June 2014 - 11:26 AM

First follow rotor123's advice. Have you backed up all of your important data?



#15 slick11902

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Posted 30 June 2014 - 11:31 AM

 

No.

 

Disk Management shows the following partitions:

 

(blank/no name) Layout: Simple Type: Basic File system: (blank) Status: Healthy (Active, EISA Configuration)   Capacity: 1.46GB

(blank/no name) Layout: Simple Type: Basic File system: (blank) Status: Healthy (Primary Partition)                  Capacity: 10.10GB

(C:)                     Layout: Simple Type: Basic File system: NTFS   Status: Healthy (Boot, Page File, Crash Dump, Primary Partition)  Capacity: 221.32GB

 

I have a suspicion that the 1.46Gb partition is the Dell Diagnostics partition.

The 10.10Gb is the recovery Partition and

that the 221.32Gb is of course the Windows partition

 

Here’s what I had done

Boot into Safe Mode > Select Advanced Boot Options > Select Repair your computer > follow the prompts to get to Dell Factory Image Restore
--- Note: If the Repair your computer option isn't available, the computer does not include the System Recovery Options menu as a preinstalled recovery option
--- In which case the instructions state the install disc is needed

 

Options I haven’t used but have recorded them

Restoring Microsoft® Windows Vista® to Factory Configuration - KB Article - 316056

http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=DSN_28C0548D825EB65DE040A68F5B2865A8

Windows Vista - Manual Restore from Dell Factory Image

http://www.goodells.net/dellrestore/vista/vistarecovery.shtml

 

If you still need the install discs and cannot get them from Dell, check out http://www.restoredisks.com/default.aspx and/or http://www.recovery-disks.com/

--- I haven’t done business with either one, but I would consider them if I had to

 

I believe that cmptrgy has given You a method with this

 

Windows Vista - Manual Restore from Dell Factory Image

http://www.goodells.net/dellrestore/vista/vistarecovery.shtml

 That sounds like what I have done in the past. Create a windows Vista DVD. When that is done try the Manual Restore.


Warning! Please read this first.
Keep in mind that this will wipe the Windows Drive

 

Create a System-Repair Disc in Windows Vista

 

when Microsoft released Vista Service Pack 1 back in 2008, it included a recovery-disc builder very similar to the one bundled with Windows 7.

195769-vistarepairdisc_original.png

To see if you have it, click Start, All Programs, Maintenance, Create a Recovery Disc. Then just follow the instructions.

keep in mind that this will wipe the C: Drive

Roger

 

system repair disc may not be a solution/option i have checked all programs, maintenance... it seems the friend i have bought this from has removed create a recovery disc. the reason i am seeking out this factory restore is because a few windows programs are not working correctly, and i would like to fix them as well as clean out any unwanted software or settings that i have not made myself.

i am hoping for a way to recover the recovery partition, or fix it so that F8 repair my computer option is available, for now and for future factory restores.






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