Hi, I'm hoping for some help regarding an issue I have with a laptop I own. I bought the laptop almost five years ago so realise its quite an old machine but on the whole it still runs just fine. I bought it with Vista installed and then upgraded to Windows 7 and last week installed Windows 8.1 Pro. However since the install I haven't been able to get any sound through the laptop speakers nor through headphones, also when I try to watch a video on Youtube it is incredibly laggy, almost in slow motion.
The machine specs are:
Toshiba Satellite L350-20G
Intel Celeron Dual-Core T1600 1.66GHz
Graphic Card Description: GMA 4500M
As I said I realise the machine is quite old but upon doing a compatibility scan to see if Windows 8 would work I got no warnings or anything and was told it would run fine. I have tried all the usual things like checking nothing is muted and when I go into Speakers, and do a test the green equaliser bar does move as if there is sound, I just cant hear it. I have uninstalled the driver and then Windows has reinstalled them upon start up but still nothing. Yet Windows says the drivers are up to date and working.
The Drivers that are installed are as follows:
In Audio inputs and Outputs:
Speakers (High Definition)
Driver Date: 22/08/13
Digital signer: Microsoft
Value: Audio Endpoint
In Sound, video and game controllers the driver details are identical to the above apart from the Value is High Definition Audio Device. Am I missing some important drivers here? I did look on Toshiba's website but unfortunately couldn't find Windows 8 drivers for a model as old as mine. The specs of my machine are the same as when I bought it apart from there is now 4GB of Ram as opposed to 2. Everything else (load times, programs and apps opening etc) seems fine its just the lack of sound and laggy video which I suspect may be linked. Any help you can give me over this would be greatly appreciated. If you need further info just let me know