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BSOD (DRIVER_IRQL_NOT_LESS_OR_EQUAL) PLS HELP!!


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30 replies to this topic

#1 jinxiang

jinxiang

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Posted 29 June 2014 - 08:01 PM

Hi, I'm currently experiencing this BSOD issue

 

DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)

 

Below attached is my minidmp file...

-------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

My OS :

 

http://speccy.piriform.com/results/Gy173gbuEALOTIuZ7vA7OSL

-------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

Event log from Minitoolbox : 

 

MiniToolBox by Farbar  Version: 25-06-2014
Ran by JinXiang (administrator) on 30-06-2014 at 08:45:52
Running from "C:\Users\JinXiang\Downloads"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/30/2014 08:32:43 AM) (Source: Application Error) (User: )
Description: Faulting application name: mmc.exe, version: 6.2.9200.16384, time stamp: 0x50109efd
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ab2d
Exception code: 0xe0434352
Fault offset: 0x00000000000189cc
Faulting process id: 0xdc
Faulting application start time: 0xmmc.exe0
Faulting application path: mmc.exe1
Faulting module path: mmc.exe2
Report Id: mmc.exe3
Faulting package full name: mmc.exe4
Faulting package-relative application ID: mmc.exe5
 
Error: (06/30/2014 08:32:43 AM) (Source: .NET Runtime) (User: )
Description: Application: mmc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ObjectDisposedException
Stack:
   at System.Windows.Forms.Control.MarshaledInvoke(System.Windows.Forms.Control, System.Delegate, System.Object[], Boolean)
   at System.Windows.Forms.Control.Invoke(System.Delegate, System.Object[])
   at Microsoft.Windows.ManagementUI.CombinedControls.AsyncRendering.ExecuteRendering(Microsoft.Windows.ManagementUI.CombinedControls.RenderedValueArgs)
   at Microsoft.Windows.ManagementUI.CombinedControls.AsyncRendering.BackGroundRoutineForBatchedRendering(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
 
Error: (06/29/2014 07:48:32 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddWin32ServiceFiles: Unable to back up image of service McAfee Network Agent since QueryServiceConfig API failed
 
System Error:
The system cannot find the file specified.
.
 
Error: (06/29/2014 07:47:16 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddWin32ServiceFiles: Unable to back up image of service McAfee Network Agent since QueryServiceConfig API failed
 
System Error:
The system cannot find the file specified.
.
 
Error: (06/29/2014 02:04:56 PM) (Source: Application Error) (User: )
Description: Faulting application name: wmplayer.exe, version: 12.0.9200.16384, time stamp: 0x5010a2b6
Faulting module name: wmp.dll, version: 12.0.9200.16384, time stamp: 0x501089d9
Exception code: 0xc0000005
Fault offset: 0x00421b7d
Faulting process id: 0x1ab8
Faulting application start time: 0xwmplayer.exe0
Faulting application path: wmplayer.exe1
Faulting module path: wmplayer.exe2
Report Id: wmplayer.exe3
Faulting package full name: wmplayer.exe4
Faulting package-relative application ID: wmplayer.exe5
 
Error: (06/29/2014 10:31:37 AM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: 1
 
Error: (06/29/2014 09:51:51 AM) (Source: ESENT) (User: )
Description: services (740) Database recovery/restore failed with unexpected error -1216.
 
Error: (06/29/2014 09:51:51 AM) (Source: ESENT) (User: )
Description: services (740) Database recovery failed with error -1216 because it encountered references to a database, 'C:\WINDOWS\Security\Database\secedit.sdb', which is no longer present. The database was not brought to a Clean Shutdown state before it was removed (or possibly moved or renamed). The database engine will not permit recovery to complete for this instance until the missing database is re-instated. If the database is truly no longer available and no longer required, procedures for recovering from this error are available in the Microsoft Knowledge Base or by following the "more information" link at the bottom of this message.
 
 
System errors:
=============
Error: (06/30/2014 08:41:02 AM) (Source: DCOM) (User: Audrey)
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
Error: (06/30/2014 08:40:32 AM) (Source: DCOM) (User: Audrey)
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
Error: (06/30/2014 08:32:46 AM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error: 
%%1069
 
Error: (06/30/2014 08:32:46 AM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: 
%%2
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (06/30/2014 08:30:29 AM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0x0000000000000158, 0x0000000000000002, 0x0000000000000001, 0xfffff88001fbcec3)C:\Windows\MEMORY.DMP063014-30703-01
 
Error: (06/30/2014 08:30:25 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:13:57 AM on ‎6/‎30/‎2014 was unexpected.
 
Error: (06/30/2014 07:40:17 AM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error: 
%%1069
 
Error: (06/30/2014 07:40:17 AM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: 
%%2
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (06/30/2014 07:38:29 AM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service hung on starting.
 
Error: (06/30/2014 07:36:35 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were deleted because the shadow copy storage could not grow in time.  Consider reducing the IO load on the system or choose a shadow copy storage volume that is not being shadow copied.
 
 
Microsoft Office Sessions:
=========================
Error: (06/30/2014 08:32:43 AM) (Source: Application Error)(User: )
Description: mmc.exe6.2.9200.1638450109efdKERNELBASE.dll6.2.9200.163845010ab2de043435200000000000189ccdc01cf93fac3d11f4dC:\Windows\system32\mmc.exeC:\Windows\system32\KERNELBASE.dll0c0fb769-ffee-11e3-be70-2016d8ab0f91
 
Error: (06/30/2014 08:32:43 AM) (Source: .NET Runtime)(User: )
Description: Application: mmc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ObjectDisposedException
Stack:
   at System.Windows.Forms.Control.MarshaledInvoke(System.Windows.Forms.Control, System.Delegate, System.Object[], Boolean)
   at System.Windows.Forms.Control.Invoke(System.Delegate, System.Object[])
   at Microsoft.Windows.ManagementUI.CombinedControls.AsyncRendering.ExecuteRendering(Microsoft.Windows.ManagementUI.CombinedControls.RenderedValueArgs)
   at Microsoft.Windows.ManagementUI.CombinedControls.AsyncRendering.BackGroundRoutineForBatchedRendering(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
 
Error: (06/29/2014 07:48:32 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddWin32ServiceFiles: Unable to back up image of service McAfee Network Agent since QueryServiceConfig API failed
 
System Error:
The system cannot find the file specified.
 
Error: (06/29/2014 07:47:16 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddWin32ServiceFiles: Unable to back up image of service McAfee Network Agent since QueryServiceConfig API failed
 
System Error:
The system cannot find the file specified.
 
Error: (06/29/2014 02:04:56 PM) (Source: Application Error)(User: )
Description: wmplayer.exe12.0.9200.163845010a2b6wmp.dll12.0.9200.16384501089d9c000000500421b7d1ab801cf93600994a60fC:\Program Files (x86)\Windows Media Player\wmplayer.exeC:\Windows\SYSTEM32\wmp.dll4af52fb1-ff53-11e3-be6d-2016d8ab0f91
 
Error: (06/29/2014 10:31:37 AM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: 1
 
Error: (06/29/2014 09:51:51 AM) (Source: ESENT)(User: )
Description: services740-1216
 
Error: (06/29/2014 09:51:51 AM) (Source: ESENT)(User: )
Description: services740-1216C:\WINDOWS\Security\Database\secedit.sdb
 
 
 
 clear.fi SDK - Video 2 (x32 Version: 2.1.1925 - CyberLink Corp.) Hidden
 clear.fi SDK- Movie 2 (x32 Version: 2.1.2008 - CyberLink Corp.) Hidden
=========================== Installed Programs ============================
μTorrent (HKCU\...\uTorrent) (Version: 3.4.2.32080 - BitTorrent Inc.)
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.3006 - Acer Incorporated)
Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.3011 - Acer Incorporated)
AcerCloud (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 2.01.3115 - Acer Incorporated)
AcerCloud Docs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version: 1.00.3103 - Acer Incorporated)
Agatha Christie - Death on the Nile (x32 Version: 2.2.0.98 - WildTangent) Hidden
Aloha TriPeaks (x32 Version: 2.2.0.98 - WildTangent) Hidden
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4714 - AVG Technologies)
AVG 2014 (Version: 14.0.3986 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4714 - AVG Technologies) Hidden
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
clear.fi Media (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.01.3108 - Acer Incorporated)
clear.fi Photo (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 2.01.3108 - Acer Incorporated)
CyberLink MediaEspresso 6.5 (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.3103_44819 - CyberLink Corp.)
CyberLink MediaEspresso 6.5 (x32 Version: 6.5.3103_44819 - CyberLink Corp.) Hidden
Delicious: Emily's True Love Premium Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
DFX (HKLM-x32\...\DFX) (Version: 11.111.0.0 - Power Technology)
eBay Worldwide (HKLM-x32\...\{A694AF57-9891-4D62-824C-7E55A1361A14}) (Version: 2.3.0630 - OEM)
Final Drive: Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
Free YouTube to MP3 Converter version 3.12.41.623 (HKLM-x32\...\Free YouTube to MP3 Converter_is1) (Version: 3.12.41.623 - DVDVideoSoft Ltd.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Hotkey Utility (HKLM-x32\...\{A6DC88AD-501A-44BC-884D-57435F972E2C}) (Version: 3.00.3001 - Acer Incorporated)
Identity Card (HKLM-x32\...\{3D9CB654-99AD-4301-89C6-0D12A790767C}) (Version: 2.00.3004 - Acer Incorporated)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1281 - Intel Corporation)
Intel® Network Connections 17.2.153.0 (HKLM\...\PROSetDX) (Version: 17.2.153.0 - Intel)
Intel® Network Connections 17.2.153.0 (Version: 17.2.153.0 - Intel) Hidden
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.0.1207 - Intel Corporation)
IntelR Trusted Connect Service Client (Version: 1.24.738.1 - Intel Corporation) Hidden
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
LG United Mobile Driver (HKLM-x32\...\{2A3A4BD6-6CE0-4e2a-80D2-1D0FF6ACBFBA}) (Version: 3.11.3.0 - LG Electronics)
Live Updater (HKLM-x32\...\{EE26E302-876A-48D9-9058-3129E5B99999}) (Version: 2.00.3003 - Acer Incorporated)
Magic Academy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Max Recorder (HKLM-x32\...\Max Recorder) (Version: 1.026.0.0 - Silver Vine, LLC)
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Office Runtime (x32 Version: 8.0.60940.0 - Microsoft Corporation) Hidden
MyWinLocker (Version: 4.0.14.35 - Egis Technology Inc.) Hidden
MyWinLocker 4 (x32 Version: 4.0.14.35 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.24 - Egis Technology Inc.)
MyWinLocker Suite (x32 Version: 4.0.14.24 - Egis Technology Inc.) Hidden
Nero 12 Essentials OEM.a01 (HKLM-x32\...\{9BF0D9FE-9893-4647-81B9-17B7BEA4E6FD}) (Version: 12.5.00000 - Nero AG)
Nero ControlCenter (x32 Version: 11.0.14500.0.45 - Nero AG) Hidden
Nero ControlCenter Help (CHM) (x32 Version: 12.0.0003 - Nero AG) Hidden
Nero Core Components (x32 Version: 11.0.16900.1.27 - Nero AG) Hidden
Nero Express (x32 Version: 12.0.16001 - Nero AG) Hidden
Nero Express Help (CHM) (x32 Version: 12.0.1000 - Nero AG) Hidden
Nero Launcher (x32 Version: 12.0.3000 - Nero AG) Hidden
Nero Update (x32 Version: 11.0.11500.28.0 - Nero AG) Hidden
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.2.3.51 - Symantec Corporation)
Norton Online Backup ARA (x32 Version: 4.1.0.14 - Symantec Corporation) Hidden
NVIDIA 3D Vision Controller Driver 305.46 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 305.46 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 305.46 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 305.46 - NVIDIA Corporation)
NVIDIA Control Panel 305.46 (Version: 305.46 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 305.46 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 305.46 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.18.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.18.0 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.82.513 - NVIDIA Corporation) Hidden
NVIDIA Optimus 1.10.8 (Version: 1.10.8 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.12.0213 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.12.0213 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.12.0213 - NVIDIA Corporation)
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.13.0546 - NVIDIA Corporation) Hidden
NVIDIA Update Components (Version: 1.10.8 - NVIDIA Corporation) Hidden
Office Addin (HKLM-x32\...\{6D2BBE1D-E600-4695-BA37-0B0E605542CC}) (Version: 2.01.3102 - Acer)
Office Addin 2003 (HKLM-x32\...\{1FCC073B-CC01-4443-AD20-E559F66E6E83}) (Version: 2.01.3102 - Acer)
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Phantasy Star Online 2 (HKLM-x32\...\http://pso2.jp/appid/release/asiasoft_sg_is1) (Version:  - Asiasoft)
PhotoScape (HKLM-x32\...\PhotoScape) (Version:  - )
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
Prerequisite installer (x32 Version: 12.0.0002 - Nero AG) Hidden
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.206 - Qualcomm Atheros Communications)
Qualcomm Atheros WiFi Driver Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 11.05 - Qualcomm Atheros)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6680 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.2.8400.30137 - Realtek Semiconductor Corp.)
SevenZip (HKLM-x32\...\SevenZip) (Version: 9.20 - SevenZip)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Shredder (Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Shredder (x32 Version: 2.0.8.9 - Egis Technology Inc.) Hidden
SoftEther VPN Client (HKLM\...\softether_sevpnclient) (Version: 4.09.9451 - SoftEther VPN Project)
Software Version Updater (HKLM-x32\...\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96}) (Version: 1.1.3.8 - )
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.3.0 - WildTangent)
WildTangent Games App (x32 Version: 4.0.9.3 - WildTangent) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 12%
Total physical RAM: 16320.96 MB
Available physical RAM: 14353.23 MB
Total Pagefile: 32704.96 MB
Available Pagefile: 30578.81 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.99 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:451.6 GB) (Free:228.13 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:452.11 GB) (Free:6 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\AUDREY
 
Administrator            Guest                    JinXiang                 
 
 
**** End of log ****
 
 
Please assist...
 
Thanks.

Edited by jinxiang, 29 June 2014 - 08:42 PM.


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#2 wpgwpg

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Posted 29 June 2014 - 08:10 PM

 This error, DRIVER_IRQL_NOT_LESS_OR_EQUAL is almost always a driver problem.  If you have drivers you didn't get from Acer, you need look no further.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 jinxiang

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Posted 29 June 2014 - 08:13 PM

 This error, DRIVER_IRQL_NOT_LESS_OR_EQUAL is almost always a driver problem.  If you have drivers you didn't get from Acer, you need look no further.

 

Errr I want to know which driver is the one exactly creating this error.

 

Thanks.



#4 wpgwpg

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Posted 29 June 2014 - 08:14 PM

 

 This error, DRIVER_IRQL_NOT_LESS_OR_EQUAL is almost always a driver problem.  If you have drivers you didn't get from Acer, you need look no further.

 

Errr I want to know which driver is the one exactly creating this error.

 

Thanks.

 

 Any and every one that you didn't get from Acer.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#5 jinxiang

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Posted 29 June 2014 - 08:39 PM

 

 

 This error, DRIVER_IRQL_NOT_LESS_OR_EQUAL is almost always a driver problem.  If you have drivers you didn't get from Acer, you need look no further.

 

Errr I want to know which driver is the one exactly creating this error.

 

Thanks.

 

 Any and every one that you didn't get from Acer.

 

I had just did a system refresh for this but it still gives me this error.. So i really don't know what's going on...



#6 wpgwpg

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Posted 29 June 2014 - 08:58 PM

 Explain "system refresh" please.  I don't believe you've had time to restore to factory settings.  Do you mean System Restore, restore from a backup, or what?   :idea:


Edited by wpgwpg, 29 June 2014 - 09:12 PM.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#7 jinxiang

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Posted 29 June 2014 - 09:25 PM

 Explain "system refresh" please.  I don't believe you've had time to restore to factory settings.  Do you mean System Restore, restore from a backup, or what?   :idea:

Windows 8 had an option for refresh PC?



#8 JohnC_21

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Posted 29 June 2014 - 09:41 PM

I would start by looking at your memory by removing all but one Ram module and see if you still get the blue screens. If you do, switch out for another module.

 

Or, run Memtest+ and let it run, the more passes the better. You can get a bootable iso.

 

http://www.memtest.org/

 

Edit: I would also take your minidump file and examine it with bluescreen view. It may give you a little more info on what is causing the BSOD's


Edited by JohnC_21, 29 June 2014 - 09:46 PM.


#9 jinxiang

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Posted 30 June 2014 - 07:51 AM

Found the cause for BSOD... Below are the information...

 

 
Microsoft ® Windows Debugger Version 6.2.9200.20512 AMD64
Copyright © Microsoft Corporation. All rights reserved.
 
 
Loading Dump File [C:\Windows\Minidump\063014-49843-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
 
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
Machine Name:
Kernel base = 0xfffff801`76e0a000 PsLoadedModuleList = 0xfffff801`770d4a60
Debug session time: Mon Jun 30 18:35:13.073 2014 (UTC + 8:00)
System Uptime: 0 days 0:10:17.785
Loading Kernel Symbols
...............................................................
................................................................
......................................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
 
Use !analyze -v to get detailed debugging information.
 
BugCheck D1, {158, 2, 1, fffff88001f3cec3}
 
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwppInjectionStackCallout+88 )
 
Followup: MachineOwner
---------
 
3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
 
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000158, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88001f3cec3, address which referenced memory
 
Debugging Details:
------------------
 
 
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80177160168
GetUlongFromAddress: unable to read from fffff801771601f8
 0000000000000158 Nonpaged pool
 
CURRENT_IRQL:  2
 
FAULTING_IP: 
tcpip! ?? ::FNODOBFM::`string'+20e51
fffff880`01f3cec3 f0ff8058010000  lock inc dword ptr [rax+158h]
 
CUSTOMER_CRASH_COUNT:  1
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
BUGCHECK_STR:  AV
 
PROCESS_NAME:  mbamservice.ex
 
TRAP_FRAME:  fffff8800b0de6c0 -- (.trap 0xfffff8800b0de6c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800d9c2010
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001f3cec3 rsp=fffff8800b0de850 rbp=fffff8800b0de9a0
 r8=fffff8800b0de9f8  r9=fffff8800b0deae8 r10=fffffa800dd6a010
r11=000000000000001b r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
tcpip! ?? ::FNODOBFM::`string'+0x20e51:
fffff880`01f3cec3 f0ff8058010000  lock inc dword ptr [rax+158h] ds:00000000`00000158=????????
Resetting default scope
 
LAST_CONTROL_TRANSFER:  from fffff80176e84369 to fffff80176e85040
 
STACK_TEXT:  
fffff880`0b0de578 fffff801`76e84369 : 00000000`0000000a 00000000`00000158 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`0b0de580 fffff801`76e82be0 : 00000000`00000001 fffffa80`0d9c2010 ffff38b4`69f77b00 fffff880`0b0de6c0 : nt!KiBugCheckDispatch+0x69
fffff880`0b0de6c0 fffff880`01f3cec3 : fffff880`0b0de9a0 fffffa80`0dd68c60 00000000`00000001 fffffa80`0d9c2010 : nt!KiPageFault+0x260
fffff880`0b0de850 fffff880`01e4c96e : fffff880`0b0dee00 fffffa80`135d0002 fffffa80`0000b382 fffff880`00bbb382 : tcpip! ?? ::FNODOBFM::`string'+0x20e51
fffff880`0b0dea70 fffff880`01e93f7e : 00000000`00000000 fffffa80`1150dc60 fffffa80`1150dc60 fffffa80`0dd7bb0c : tcpip!WfpInspectSendNonTcpDatagram+0x15e
fffff880`0b0deb80 fffff880`01e914ba : fffffa80`0dd7be18 fffffa80`0dd7bb38 00000000`00000000 fffff880`01f94b90 : tcpip!IppInspectLocalDatagramsOut+0x4de
fffff880`0b0ded30 fffff880`01efcdcd : 00000000`00000004 fffff880`01f94b90 fffffa80`1150dc60 00000000`00000000 : tcpip!IppSendDatagramsCommon+0x3da
fffff880`0b0deef0 fffff880`0204cad8 : fffffa80`0d319010 fffff880`01da4c04 fffff880`0b0da000 fffff801`76e7ae5c : tcpip!IppInspectInjectTlSend+0x185
fffff880`0b0df020 fffff801`76ec5df5 : fffffa80`10e59de0 fffffa80`10e59de0 00000000`00000156 00000000`00000001 : fwpkclnt!FwppInjectionStackCallout+0x88
fffff880`0b0df0b0 fffff801`76ec6d85 : fffff880`0204ca50 fffff880`0b0df2b0 00000000`00000010 fffffa80`1150dc60 : nt!KeExpandKernelStackAndCalloutInternal+0xe5
fffff880`0b0df1b0 fffff880`0204d9fe : 00000000`00000000 fffff880`0b0df2f0 fffffa80`0dc726b0 00000000`00000000 : nt!KeExpandKernelStackAndCalloutEx+0x25
fffff880`0b0df1f0 fffff880`0204db7a : 00000000`00000001 fffffa80`10e59de0 00000000`00000000 00000000`00000000 : fwpkclnt!FwppInjectTransportSendAsync+0x5de
fffff880`0b0df3f0 fffff880`01ee080a : 00000000`00000000 fffff880`0b0df541 fffffa80`13b7ee10 00000000`00000000 : fwpkclnt!FwpsInjectTransportSendAsync1+0x66
fffff880`0b0df460 fffff880`01ee0428 : fffffa80`0d2cf398 fffffa80`0d7a5300 00000000`00000000 fffffa80`0cffb740 : tcpip!TlShimInjectRedirectedPacket+0x36a
fffff880`0b0df590 fffff880`01ee873c : fffffa80`0d7a52d0 00000000`00000002 fffff880`0af63500 00000000`00000000 : tcpip!TlShimInspectConnectRequestComplete+0xb8
fffff880`0b0df600 fffff880`01da5634 : fffffa80`0d7a52d0 00000000`00000000 fffff880`0af63500 fffffa80`13c22bf0 : tcpip!AlepReleaseConnectRequestInspectContext+0x84
fffff880`0b0df650 fffff880`01da4c89 : 537447ac`451459c3 fffffa80`0c6e3cd0 00000000`00000000 00000000`000006f1 : NETIO!ClassifyContextCleanupRoutine+0x50
fffff880`0b0df680 fffff880`0204c06f : 00000000`000006f1 00000000`00000002 fffff880`0af63500 fffffa80`10418d50 : NETIO!WfpObjectDereference+0x15
fffff880`0b0df6b0 fffff880`0af5b4b0 : fffffa80`13c22bf0 00000000`00000002 fffff880`0af63500 00000000`00000002 : fwpkclnt!FwpsReleaseClassifyHandle0+0xf
fffff880`0b0df6e0 fffffa80`13c22bf0 : 00000000`00000002 fffff880`0af63500 00000000`00000002 00000000`00000002 : mwac+0x64b0
fffff880`0b0df6e8 00000000`00000002 : fffff880`0af63500 00000000`00000002 00000000`00000002 fffff880`0af5bef5 : 0xfffffa80`13c22bf0
fffff880`0b0df6f0 fffff880`0af63500 : 00000000`00000002 00000000`00000002 fffff880`0af5bef5 fffffa80`13c22bf0 : 0x2
fffff880`0b0df6f8 00000000`00000002 : 00000000`00000002 fffff880`0af5bef5 fffffa80`13c22bf0 fffff880`00000002 : mwac+0xe500
fffff880`0b0df700 00000000`00000002 : fffff880`0af5bef5 fffffa80`13c22bf0 fffff880`00000002 fffff880`0af637c0 : 0x2
fffff880`0b0df708 fffff880`0af5bef5 : fffffa80`13c22bf0 fffff880`00000002 fffff880`0af637c0 00000000`00000002 : 0x2
fffff880`0b0df710 fffffa80`13c22bf0 : fffff880`00000002 fffff880`0af637c0 00000000`00000002 00000000`00000002 : mwac+0x6ef5
fffff880`0b0df718 fffff880`00000002 : fffff880`0af637c0 00000000`00000002 00000000`00000002 fffff880`0af5948c : 0xfffffa80`13c22bf0
fffff880`0b0df720 fffff880`0af637c0 : 00000000`00000002 00000000`00000002 fffff880`0af5948c fffff880`0af63800 : 0xfffff880`00000002
fffff880`0b0df728 00000000`00000002 : 00000000`00000002 fffff880`0af5948c fffff880`0af63800 00000000`00000002 : mwac+0xe7c0
fffff880`0b0df730 00000000`00000002 : fffff880`0af5948c fffff880`0af63800 00000000`00000002 00000000`00000000 : 0x2
fffff880`0b0df738 fffff880`0af5948c : fffff880`0af63800 00000000`00000002 00000000`00000000 fffffa80`0c5b9d30 : 0x2
fffff880`0b0df740 fffff880`0af63800 : 00000000`00000002 00000000`00000000 fffffa80`0c5b9d30 fffffa80`0c769ad0 : mwac+0x448c
fffff880`0b0df748 00000000`00000002 : 00000000`00000000 fffffa80`0c5b9d30 fffffa80`0c769ad0 fffff880`0af5826b : mwac+0xe800
fffff880`0b0df750 00000000`00000000 : fffffa80`0c5b9d30 fffffa80`0c769ad0 fffff880`0af5826b 00000000`00000000 : 0x2
 
 
STACK_COMMAND:  kb
 
FOLLOWUP_IP: 
fwpkclnt!FwppInjectionStackCallout+88
fffff880`0204cad8 eb5b            jmp     fwpkclnt!FwppInjectionStackCallout+0xe5 (fffff880`0204cb35)
 
SYMBOL_STACK_INDEX:  8
 
SYMBOL_NAME:  fwpkclnt!FwppInjectionStackCallout+88
 
FOLLOWUP_NAME:  MachineOwner
 
MODULE_NAME: fwpkclnt
 
IMAGE_NAME:  fwpkclnt.sys
 
DEBUG_FLR_IMAGE_TIMESTAMP:  5010aa52
 
BUCKET_ID_FUNC_OFFSET:  88
 
FAILURE_BUCKET_ID:  AV_fwpkclnt!FwppInjectionStackCallout
 
BUCKET_ID:  AV_fwpkclnt!FwppInjectionStackCallout
 
Followup: MachineOwner
---------
 
3: kd> lmvm fwpkclnt
start             end                 module name
fffff880`0203b000 fffff880`020a3000   fwpkclnt   (pdb symbols)          c:\symbols\fwpkclnt.pdb\DA655ADE64184C7CB7988A30D62D88F82\fwpkclnt.pdb
    Loaded symbol image file: fwpkclnt.sys
    Mapped memory image file: c:\symbols\fwpkclnt.sys\5010AA5268000\fwpkclnt.sys
    Image path: fwpkclnt.sys
    Image name: fwpkclnt.sys
    Timestamp:        Thu Jul 26 10:24:18 2012 (5010AA52)
    CheckSum:         00071F0F
    ImageSize:        00068000
    File version:     6.2.9200.16384
    Product version:  6.2.9200.16384
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     fwpkclnt.sys
    OriginalFilename: fwpkclnt.sys
    ProductVersion:   6.2.9200.16384
    FileVersion:      6.2.9200.16384 (win8_rtm.120725-1247)
    FileDescription:  FWP/IPsec Kernel-Mode API
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
 
Any advice??


#10 JohnC_21

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Posted 30 June 2014 - 08:13 AM

Looking at the dump I would say it was your Antivirus/Security Software. Are you running the Pro version of Malwarebytes? I would uninstall the software and either reinstall or disable the internet and run the computer awhile without it. If the BlueScreens stop then try another Security Software. If you still get BlueScreens run the Memory Check.

 

fwpkclnt.sys is the Windows Firewall Platform kernel-mode client



#11 jinxiang

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Posted 30 June 2014 - 08:20 AM

Looking at the dump I would say it was your Antivirus/Security Software. Are you running the Pro version of Malwarebytes? I would uninstall the software and either reinstall or disable the internet and run the computer awhile without it. If the BlueScreens stop then try another Security Software. If you still get BlueScreens run the Memory Check.

 

fwpkclnt.sys is the Windows Firewall Platform kernel-mode client

I do run premium version of MalwareBytes and AVG free. And this BSOD only appears when Im going to activate my torrents...


Edited by jinxiang, 30 June 2014 - 08:21 AM.


#12 JohnC_21

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Posted 30 June 2014 - 08:23 AM

If both are running in real time there will be a conflict. You should only be running one. As far as AVG goes, see this.



#13 jinxiang

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Posted 30 June 2014 - 08:24 AM

If both are running in real time there will be a conflict. You should only be running one. As far as AVG goes, see this.

So u recommend me to remove malwarebytes instead?



#14 JohnC_21

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Posted 30 June 2014 - 08:28 AM

I can't recommend either way. Just remove one. Or, you can disable realtime protection on one and only use it to do scans. Did you pay for AVG also?



#15 jinxiang

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Posted 30 June 2014 - 08:36 AM

I can't recommend either way. Just remove one. Or, you can disable realtime protection on one and only use it to do scans. Did you pay for AVG also?

AVG is free..






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