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Adobe/Shockwave Crashing


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#1 brokenwing

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Posted 28 June 2014 - 05:36 PM

When ever I am watching a video on youtube, or twitch, I get adobe flash player has crashed, or the shockwave plugin has stopped working.  I have been dealing with this issue for months, and I can not get it resolved on my own.  I am currently using firefox as my web browser, on windows 7 64 bit.  I found this link on mozzilas website, but I am unsure how to complete this action.  Any help would be greatly appreciated, thank you!

 

https://support.mozilla.org/en-US/questions/950854



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#2 FlannelBack

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Posted 28 June 2014 - 06:32 PM

Using Windows Explorer file manager:

  • Navigate to the path: C:\windows\syswow64\macromed\flash
  • Look for the file: mms.cfg
  • Open the file with NotePad
  • add the line: ProtectedMode=0

The contents of the mms.cfg file should now look like:

  • SilentAutoUpdateEnable=0
  • AutoUpdateDisable=1
  • ProtectedMode=0

Press the [Ctrl]+[S] key combination to save the file, or from Notepad's "File" menu, select "Save".

Yours may look like:

  • SilentAutoUpdateEnable=1
  • AutoUpdateDisable=0
  • ProtectedMode=0

A "1" means "True" or "Enabled".
A "0" means "False" or "Disabled".

Make sure all browsers are closed before you edit the mms.cfg file.
 

 



#3 brokenwing

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Posted 28 June 2014 - 07:58 PM

Thank you fol the response.  Now by turning off the protect mode, will that open me up to a security breech?  I want to make sure before I proceed.  I do not necesarrly undestand what I am doing here lol!



#4 FlannelBack

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Posted 28 June 2014 - 09:01 PM

To some degree, yes.

Here is what the Flash Player protected mode is according to Adobe:

Inside Flash Player Protected Mode for Firefox

So it's running in an Adobe "sandbox" and that is where the problem is.  The Firefox "plugin-container" is, a "sandbox" too.  So now the flash plug-in is running in a sandbox within another sandbox.

Try going to this page:

http://www.youtube.com/html5.

Click on the "Request the HTML5 player" button.  This will cause(at least on YouTube as well as other sites) to play most videos with HTML5 instead of Flash.  If a video is not available in HTML5 then it will revert to Flash for that video.

 






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