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Blue Screen Problem


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#1 Bad-People

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Posted 28 June 2014 - 04:40 PM

Because there always has to be something wrong with my computer. 

 

I've experienced a blue screen 3 times over the last two weeks or so that shuts down my laptop. It has always happened while trying to run my RealPlayer video player. 

 

The first two times it happened while trying to open the player(Though by no means every time, maybe once ever 10 to 20 times). All I was able to read from it was a header that said "BAD_POOL". The last time it happened during the end credits of a movie I had watched and the header wasn't there. 

 

Toshiba Satellite L305-S5944

Vista Home Basic 



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#2 Bad-People

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Posted 29 June 2014 - 04:54 PM

I've read that power problems can cause this. Since I changed my power setting to Power Saver not long ago to help with cooling I'm going to switch back to Balanced and see if that fixes it. 



#3 wpgwpg

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Posted 29 June 2014 - 05:01 PM

 If you need further help diagnosing the problem, please download and run Speccy.  After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.

 

 Then download minitoolbox and run it with the following boxes checked:

 
List last 10 Event Viewer Errors
 
List Installed Programs
 
List Users, Partitions, and Memory size
 
List Minidump files
 
Copy the resulting log and paste into a reply here.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:




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