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Infected multiple Iexplore.exe virus


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2 replies to this topic

#1 jasez

jasez

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Posted 28 June 2014 - 01:35 PM

Hello. I'm pretty much 99% sure my mother's computer is infected with the iexplore.exe virus, malware disguising itself as internet explorer. They're taking up a ton of cpu and memory so the computer is very slow. There's usuallly 4-5 of them or more.

 

Edit: I ran combofix before coming here, but it didn't seem to fix the problem. I have the log of course. Didn't know you weren't supposed to run it in advance until i came here.


Edited by jasez, 28 June 2014 - 02:07 PM.


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#2 B-boy/StyLe/

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Posted 30 June 2014 - 04:45 AM

Hello! Welcome to BleepingComputer Forums! :welcome:
My name is Georgi and and I will be helping you with your computer problems.

Before we begin, please note the following:

  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

 

 

Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

  • Next please re-run FRST again and type the following in the edit box after Search: rpcss.dll
  • Click the Search button
  • It will make a log (Search.txt)- please post the log into your reply to me.
  • Also please post the Combofix log as well!

 

Regards,

Georgi


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#3 B-boy/StyLe/

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Posted 07 July 2014 - 12:20 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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