Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

AWD doesn't see nor eliminate the following maleware update


  • Please log in to reply
3 replies to this topic

#1 JimColby

JimColby

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:05:14 PM

Posted 28 June 2014 - 09:35 AM

While using Opera a PUP [not knowing then that it was] window opened, saying that I needed to update my 'JAVA' player (everything looked legit) so being the person that uses JAVA - I downloaded the suppose-it update and it stuck eight programs into the root of my OS (Winodws 8) and I have not been able to remove, nor see it in my OS, this malicious  virus, malware or whatever it is called. It keeps presenting itself as:

1. Yevin.com (nothing out there that even comes close to a website),

2. Premiumplayerupdate.com/update-flash-T/  .........now a new one has shown up: 

3. Criticialsoftwarepatch.com/tri/ufpj528741/ ............plus the Trovi Search Engine (in Explorer) are now embedded within my system.  

 

AWD does not see these various programs in my system and has failed to remove them, anyone know a better killer out there?

 

Anyone out there know or can provide the necessary information regarding the above and removing these things?

 

Jim Colby

Mod Edit:  Email address removed, protection from spambots - Hamluis.


Edited by hamluis, 28 June 2014 - 10:31 AM.
Moved from Win 8 to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,364 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:03:14 PM

Posted 28 June 2014 - 09:51 AM

I'm assuming you are referring to AdwCleaner?
 
Please run the following scans.


Please run the ESET OnlineScan

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

 

Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
mbamreplace_zps3ead4824.png
 
 
4)  When the scan is complete the results will be displayed.  Click on Quarantine All, then click on Apply Actions
 
mbam4_zps23e52ad4.png
 
 
5)  To complete any actions taken you will be asked if you want to restart your computer, click on Yes
 
 mbam4_zps490948cc.png
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items.  Copy and paste this in your next post.
 
 
Please download Junkware Removal Tool.
 
Open your browser and go to Downloads, then click on the Junkware Removal Tool to install it.  
 
Click on Run to initiate the installation.
 
To avoid potential conflicts, temporarily disable your antivirus and firewall.  You will want to be offline when you do this.
 
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select Run as Administrator.
 
The tool will open and start scanning your system.
 
Please be patient as this can take a while to complete depending on your system's specifications.
 
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.  Copy and this and then post this in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 JimColby

JimColby
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:05:14 PM

Posted 29 June 2014 - 05:04 PM

Thank YOU! dc3 -- The system has been cleaned !!  Ran the whole process twice to make sure it's clean!!!

Your right, it took quite awhile to run ESET the first time. Second time around - very quick.

I'm quite surprised that Kaspesky's KIS never picked up on this PUP.

 

Again Thanks



#4 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,364 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:03:14 PM

Posted 29 June 2014 - 05:07 PM

You are quite welcome. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users