Posted 28 June 2014 - 04:59 AM
Hello, please assist me, I have tried what I know to do, but computers are not my thing beyond the basics. I'm using Windows 7 home basic.
My problems as far as I can see:
Internet connection is unsafe when I open firefox, google chrome or explorer.
Date and time are changed every time I restart laptop, so can't restore system to previous point.
I ran a rootkit remover which detects nothing.
Microsoft security essentials removed a worm, and now detects nothing.
Malwarebytes detected malware and removed, but now won't open (not responding.)
Windows update not functioning. Unknown error.
This began while I was researching bitcoin, ha ha, go figure.
I would really appreciate help from someone who has skill dealing with tech-UNsavvy people who need quite clear explanations of what to do next.
I tried to look at other threads for help but don't understand what I'm reading.
Thanks for your time and attention to my woes!