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Malwarebytes not working after spyware infection

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#1 Cluless


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  • Location:Wales
  • Local time:06:51 AM

Posted 28 June 2014 - 01:43 AM

Hi I have an Acer laptop with Windows  7


Been having trouble for a while after wife inadvertently downloaded some malware, compounded by me updating Java from Avast.


I removed what I thought was most of the malware but after downloading java update the computer became problematic and slow, so I did system restore. Then it became unusable and the malware came back. With the added problem that Mawarebytes would not work. 


I ran Malwarebytes from a restore point on the system and cleared some malware.

I ran ADW cleaner and cleared some more

I ran junkware removal tool and cleared some more

I ran Hitman Pro and that only found tracking cookies


When I try to run Malwarebytes it comes up with message " run time error 383" text property is read only


When I try to uninstall it comes up with " Message file C programs files (x86) Malwarebytes unins000msg is missing. Please correct or obtain new copy"


When I try to download  a new copy from Malwarebytes it won't let me


Any advice appreciated

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