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Mysearchdial Adware.


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#1 ang999

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Posted 27 June 2014 - 12:39 AM

A few months ago someone who used my computer downloaded a bunch of addware by the name of "MySearchDial" to my computer. It infected Both firefox and Internet Explorer and changed the default search engines to the mysearchdial website and even installed addons, plugins, and tool bars.

I'v been fighting trying to get rid of this virus for a long time. No matter what I do it just keeps coming back. I uninstalled the program from "programs and features" in control panel. Got rid of the toolbars and changed the search engines back to google. However I keep seeing mysearchdial come up in my Malwarebytes scans. I also noticed that I can no longer type one word searches into my address bar. the default....I;m not sure what its called....the default search bar is set to google and it works fine.

Yesterday Malwarebytes once again found and removed several mysearchdial items. Upon opening IE I get a popup box saying that some program recently changed my default search options (i'm guessing was my anti virus) and that it was now changed back to mysearchdial.

You can probably guess my frustration at this point. I'v even tried to restart the computer in safe mode and scan that way. It didnt detect anything. Mysearchdial is still on my computer.

I found (from goggling the last 2 hours) that I have some stuff in my registry under “start.mysearchdial.com”. Here is a pic

What do I do now? I like to think of myself as a somewhat technical person, but the registry is beyond my field of knowledge. Can anyone help?

 

Here is a pick showing my IE settings. Note that I can delete it and set it to google but it comes right back. Also tried resetting it to default. Same thing

http://i.imgur.com/XtPw6ku.png

 

 

Here is what happens when I try to search in the address bar

http://i.imgur.com/8D2QYOI.png

 

Note that Windstream is my ISP and this only happens when I type only one word into the address bar such as "apples" where as "red apples" will do a google search as it should.

 

 

 

 

The malwarebytes log:

 

 

 

 

 

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 6/25/2014
Scan Time: 7:56:18 PM
Logfile:
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.06.25.18
Rootkit Database: v2014.06.23.02
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: joshua

Scan Type: Custom Scan
Result: Completed
Objects Scanned: 617670
Time Elapsed: 2 hr, 9 min, 23 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 3
PUP.Optional.SearchProtect.A, HKU\S-1-5-21-3234298154-162719930-629278576-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}, Quarantined, [af3bec8ff28993a3c6dec77e06fc966a],
PUP.Optional.MySearchDial.A, HKU\S-1-5-21-3234298154-162719930-629278576-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, Quarantined, [01e9bdbe4b300f27a6ffba8b6a980000],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, Quarantined, [01e9bdbe4b300f27a6ffba8b6a980000],

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)


Edited by ang999, 27 June 2014 - 12:48 AM.


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#2 ang999

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Posted 27 June 2014 - 09:37 PM

bump



#3 ang999

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Posted 30 June 2014 - 10:51 PM

bump



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