Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Slow PC after doing the steps in the pinned topic


  • Please log in to reply
9 replies to this topic

#1 Alyab123

Alyab123

  • Members
  • 71 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:36 AM

Posted 26 June 2014 - 10:31 PM

I am still using Windows XP Pro, and my computer started taking a long time to boot into the user screen in Windows, and then an even longer time to actually finish loading windows under my user account.

 

These are really two different problems, but the result is the same: it's taking too long for me to use my PC! It's not 40 minutes or anything, I haven't timed it exactly, but altogether it does come to 5-10 minutes before my PC is able to go online. The last issue is firefox, and I will deal with that after I've checked all the things that happen before I try opening my browser.

 

Regarding the bootup time as windows is loading - the guage moves for at least one and a half minutes, and then turns completely black for more than 40 seconds, before it finally opens to the user account screen. The truth is I haven't timed it yet, but it is significantly slower than it was just a few months ago.

 

I know that I only have 2 gb of ram, but until about 3 months ago, it was not nearly as slow just to boot up like this. I am using less than a quarter of my harddrive! I used avast as my live anti-virus, besides running malwarebytes and superantispyware almost daily, and no significant malware has come up. There WAS malware on my PC in the beginning of May, which was never identified. It turned off my antivirus, and locked me out of it, and corrupted malwarebytes.  A system restore seemed to successfully get rid of it. I got help in your malware forum, just to be sure, but the conclusion here, after running a few diagnostic utilities, was that my system is clean. Some registry keys were deleted I think, but I was never given any sort of idea that there was a genuine known virus on my PC.

 

In the last few months, installed and uninstalled a number of firewalls, as well as installing and uninstalling vmware a bunch of times, and the same regarding macrium reflect. I was trying to use Vmware to connect to the web using Linux, but that didn't solve my safety concerns, so I stopped bothering with that, and I completely uninstalled it. Macrium reflect was giving me all sorts of problems, and I was not able to create a rescue disk with it. It was running resources in the background and I finally completely uninstalled it 2 days ago, but the problem hasn't gotten any better. I use revo uninstaller for uninstallation, and mostly use the strongest registry search and removal. When the amount of things in the registry seem too big, and I don't understand them, I move up to the third option, which is called moderate.

 

I also created two new user accounts, and a bit later I deleted two user accounts that had been on my PC before. I did transfer ALL information from the old user accounts to the new ones, according to instructions I found at a reputable site online. I don't know if I might have messed up something in that process?

 

I've used ccleaner numerous times, but it isn't finding much.

 

I tried changing from avast to avira yesterday, but avira seems to be using even more resources according to task monitor, so I will probably switch back.

 

Regarding the opening of user accounts: I'm going to give a bunch of information here, but I do not have an organized way of presenting these facts:

 

I have autoruns, and in the logon section there are only 3 items! the anti-virus, my firewall (online armor), and one more item (will check later). It is my understanding that these things are installing After I LOG IN to my user account. So the question is still what is cause of the slowdown before this point. There are many other entries, including lists of items in the codecs section, which I don't understand if I need at all. I certainly can provide more details if you can help me understand what these are for, and when they are loading (before or after logging in to a user account). I don't know if they are for a media player that I use or not. I also have stuff that loads, and I'm quite unclear about whether it genuinely needs to load. I have checked almost all of my items against your startup list, but the majority are not recognized by your search. Most of them seem to be valid according to google searches, but I'm not saavy enough to understand if they truly need to start up together with windows itself.

 

I have had K-9 web filter on my PC for more than 5 years, and it always caused a short lag on the startup, but nothing like I'm experiencing now. It is not considered to be incompatible with my anti-virus, nor with my firewall.

 

I installed Online Armor firewall, and it starts up with quite a few items. I had tried ZoneAlarm, and Comodo, and they seemed to be even more bloated, and complicated, so I got rid of them, and just settled for this. By that time, I was tired of trying firewalls, which I don't really understand! I'm not at my PC right now, so I can't tell you the amount of Ram being used by it. I'm sure the fact that a firewall and an antivirus are competing for low resources at the same time can't be a good thing, but I do not know how to set it up that one loads after the other, without compromising my safety. The web connection seems to be the first thing loading... I don't know if I can delay that until after the protections load.

 

I'm sure there are things running that don't need to, I'm just not sure what they are, nor when they load. I don't know why superantispyware needs to run in the background, if I'm only using it for manual scanning, the same as I use malwarebytes. But maybe there is something I don't know about this?

 

This post is quite disorganized, and I would appreciate if someone can help me with a step-by-step way of approaching this, after I've used all the steps that are posted in the pinned topic "slow computer" in this forum.

 

Firefox is another issue altogether, but I will deal with that after I understand why the startup process itself is taking too long!

 

For now I just want guidance, beyond the official recommendations, if possible. Thank you for any help that you can provide. Please do not suggest that I simply upgrade to Windows 7, and add more Ram! I understand that those would help, but due to my current financial situation, I'm stuck with my PC for now as is. I'm not ready to reinstall Windows from scratch (My Dell PC comes with a "reinstallation" disk" for Windows XP Pro SP1). The amount of updates I would have to install is ridiculous. I have considered switching to Linux, but I would really like to get to the bottom of this, if it is at all possible!

 

 



BC AdBot (Login to Remove)

 


m

#2 hamluis

hamluis

    Moderator


  • Moderator
  • 54,818 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:36 PM

Posted 27 June 2014 - 05:44 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Alyab123

Alyab123
  • Topic Starter

  • Members
  • 71 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:36 AM

Posted 27 June 2014 - 08:25 AM

First of all, thank you so much for giving this your attention. I really appreciate it.

Secondly, I don't know if it shows in the report, but I had to keep telling my firewall to allow speccy to run. I don't know if that shows up in the report at all, but if it does, that's what was happening.

 

I altered the end of the report, by hiding the details of my relevant user names. The rest of the report is untouched.

 

MiniToolBox by Farbar  Version: 25-06-2014
Ran by Pessy (administrator) on 27-06-2014 at 09:09:00
Running from "C:\Documents and Settings\Pessy\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/27/2014 02:17:12 AM) (Source: MSDTC) (User: )
Description: Could not start the MS DTC Transaction Manager.

Error: (06/27/2014 02:17:12 AM) (Source: MSDTC) (User: )
Description: MS DTC Transaction Manager start failed. LogInit returned error 0x2.

Error: (06/27/2014 02:17:12 AM) (Source: MSDTC) (User: )
Description: MS DTC log file not found. After ensuring that all Resource Managers coordinated by MS DTC have no indoubt transactions, please run msdtc -resetlog to create the log file.

Error: (06/27/2014 00:08:15 AM) (Source: MSDTC) (User: )
Description: Could not start the MS DTC Transaction Manager.

Error: (06/27/2014 00:08:15 AM) (Source: MSDTC) (User: )
Description: MS DTC Transaction Manager start failed. LogInit returned error 0x2.

Error: (06/27/2014 00:08:15 AM) (Source: MSDTC) (User: )
Description: MS DTC log file not found. After ensuring that all Resource Managers coordinated by MS DTC have no indoubt transactions, please run msdtc -resetlog to create the log file.

Error: (06/26/2014 03:54:23 PM) (Source: MSDTC) (User: )
Description: Could not start the MS DTC Transaction Manager.

Error: (06/26/2014 03:54:23 PM) (Source: MSDTC) (User: )
Description: MS DTC Transaction Manager start failed. LogInit returned error 0x2.

Error: (06/26/2014 03:54:23 PM) (Source: MSDTC) (User: )
Description: MS DTC log file not found. After ensuring that all Resource Managers coordinated by MS DTC have no indoubt transactions, please run msdtc -resetlog to create the log file.

Error: (06/26/2014 01:23:32 PM) (Source: COM+) (User: )
Description: The run-time environment was unable to initialize for transactions required to support transactional components. Make sure that MS-DTC is running. (DtcGetTransactionManagerEx(): hr = 0x8004d01b)


System errors:
=============
Error: (06/27/2014 06:37:19 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (06/27/2014 02:17:12 AM) (Source: Service Control Manager) (User: )
Description: The Distributed Transaction Coordinator service terminated with service-specific error 3221229584 (0xC0001010).

Error: (06/27/2014 00:41:56 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (06/27/2014 00:08:15 AM) (Source: Service Control Manager) (User: )
Description: The Distributed Transaction Coordinator service terminated with service-specific error 3221229584 (0xC0001010).

Error: (06/26/2014 11:42:39 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (06/26/2014 11:37:03 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (06/26/2014 03:54:23 PM) (Source: Service Control Manager) (User: )
Description: The Distributed Transaction Coordinator service terminated with service-specific error 3221229584 (0xC0001010).

Error: (06/26/2014 01:23:32 PM) (Source: Service Control Manager) (User: )
Description: The Distributed Transaction Coordinator service terminated with service-specific error 3221229584 (0xC0001010).

Error: (06/26/2014 01:00:31 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (06/26/2014 00:48:36 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}


Microsoft Office Sessions:
=========================
Error: (06/27/2014 02:17:12 AM) (Source: MSDTC)(User: )
Description:

Error: (06/27/2014 02:17:12 AM) (Source: MSDTC)(User: )
Description: 0x2

Error: (06/27/2014 02:17:12 AM) (Source: MSDTC)(User: )
Description:

Error: (06/27/2014 00:08:15 AM) (Source: MSDTC)(User: )
Description:

Error: (06/27/2014 00:08:15 AM) (Source: MSDTC)(User: )
Description: 0x2

Error: (06/27/2014 00:08:15 AM) (Source: MSDTC)(User: )
Description:

Error: (06/26/2014 03:54:23 PM) (Source: MSDTC)(User: )
Description:

Error: (06/26/2014 03:54:23 PM) (Source: MSDTC)(User: )
Description: 0x2

Error: (06/26/2014 03:54:23 PM) (Source: MSDTC)(User: )
Description:

Error: (06/26/2014 01:23:32 PM) (Source: COM+)(User: )
Description: (DtcGetTransactionManagerEx(): hr = 0x8004d01b)



=========================== Installed Programs ============================
100% Free Chess 7.30 (HKLM\...\FreeChess) (Version: 7.30 - DreamQuest)
Adobe Flash Player 14 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 14.0.0.125 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 14.0.0.125 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Apple Application Support (HKLM\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Auslogics DiskDefrag (HKLM\...\{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1) (Version: 4.5.4.0 - Auslogics Labs Pty Ltd)
Auslogics Duplicate File Finder (HKLM\...\{6845255F-15CC-4DD1-94D5-D38F370118B3}_is1) (Version: 2.5 - Auslogics Software Pty Ltd)
Avira (HKLM\...\{68e29fba-92b1-4f6f-a604-1d8679da3a9f}) (Version: 1.1.13.24161 - Avira Operations GmbH & Co. KG)
Avira (Version: 1.1.13.24161 - Avira Operations GmbH & Co. KG) Hidden
Avira Free Antivirus (HKLM\...\Avira AntiVir Desktop) (Version: 14.0.5.444 - Avira)
Blue Coat K9 Web Protection (HKLM\...\Blue Coat K9 Web Protection) (Version: 4.4.276 - Blue Coat Systems, Inc.)
BOWEP setup (HKLM\...\BOWEP setup) (Version:  - )
Broadcom 440x 10/100 Integrated Controller (HKLM\...\{612B9183-67A9-4B44-9877-2F059E35B86A}) (Version: 10.04.01 - Broadcom Corporation)
Broadcom Management Programs (HKLM\...\{FB64BF25-3593-4E4E-AA85-84AEF1D1475F}) (Version: 9.03.01 - Broadcom Corporation)
CCleaner (HKLM\...\CCleaner) (Version: 4.14 - Piriform)
Dell Resource CD (HKLM\...\{42929F0F-CE14-47AF-9FC7-FF297A603021}) (Version: 1.00.0000 - Dell Inc.)
Desktop Taipei version 2.2 (HKLM\...\Desktop Taipei_is1) (Version:  - )
ERUNT 1.1j (HKLM\...\ERUNT_is1) (Version:  - Lars Hederer)
FileHippo.com Update Checker (HKLM\...\FileHippo.com) (Version:  - )
Google Chrome (HKLM\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Update Helper (Version: 1.3.24.15 - Google Inc.) Hidden
High Definition Audio Driver Package - KB835221 (HKLM\...\KB835221WXP) (Version: 20040219.000000 - Microsoft Corporation)
Kiran's Typing Tutor 1.0 (HKLM\...\Kiran's Typing Tutor_is1) (Version: 1.0 - Kiran)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Base Smart Card Cryptographic Service Provider Package (HKLM\...\KB909520) (Version:  - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Excel 97 (HKLM\...\Excel) (Version:  - )
Microsoft IntelliPoint 8.2 (HKLM\...\Microsoft IntelliPoint 8.2) (Version: 8.20.468.0 - Microsoft Corporation)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0 - Microsoft Corporation) Hidden
Microsoft Internationalized Domain Names Mitigation APIs (Version:  - Microsoft Corporation) Hidden
Microsoft National Language Support Downlevel APIs (Version:  - Microsoft Corporation) Hidden
Microsoft Publisher 98 (HKLM\...\MSPUB5) (Version:  - )
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft VC9 runtime libraries (Version: 1.0.0 - AOL LLC) Hidden
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Word 97 (HKLM\...\Word8.0) (Version:  - )
Microsoft Works (HKLM\...\{6D52C408-B09A-4520-9B18-475B81D393F1}) (Version: 08.05.0818 - Microsoft Corporation)
Modem Diagnostic Tool (HKLM\...\{C252EB7B-7AE0-46DE-9BEE-DF681B885F13}) (Version: 1.0.17.2 - )
Mozilla Firefox 30.0 (x86 en-US) (HKLM\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NetZero Internet (HKLM\...\{6c651250-2eb2-11d5-8e33-0050dad72ac2}) (Version: 8.9.0.0 - NetZero, Inc.)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version:  - )
Online Armor 7.0 (HKLM\...\OnlineArmor_is1) (Version: 7.0 - Emsisoft GmbH)
Paint.NET v3.5.10 (HKLM\...\{529125EF-E3AC-4B74-97E6-F688A7C0F1BF}) (Version: 3.60.0 - dotPDN LLC)
PC Camera (HKLM\...\{A59AB961-BE82-41E0-B0FB-648DFA6DDEA4}) (Version: 1.0.20 - ANC)
QuickTime 7 (HKLM\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Real Alternative 2.0.2 (HKLM\...\RealAlt_is1) (Version: 2.0.2 - )
Revo Uninstaller 1.95 (HKLM\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Roxio Creator Audio (HKLM\...\{83FFCFC7-88C6-41c6-8752-958A45325C82}) (Version: 3.3.0 - Roxio)
Roxio Creator Copy (HKLM\...\{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}) (Version: 3.3.0 - Roxio)
Roxio Creator Data (HKLM\...\{0D397393-9B50-4c52-84D5-77E344289F87}) (Version: 3.3.0 - Roxio)
Should I Remove It (Version: 1.0.4 - Reason Software Company Inc.) Hidden
SigmaTel Audio (HKLM\...\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}) (Version: 5.10.4820.0 - SigmaTel)
Sonic Activation Module (Version: 1.0 - Sonic Solutions) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1012 - SUPERAntiSpyware.com)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft Windows (KB971513) (HKLM\...\KB971513) (Version:  - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB943729) (HKLM\...\KB943729) (Version:  - Microsoft Corporation)
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
WebFldrs XP (Version: 9.50.6513 - Microsoft Corporation) Hidden
Windows 7 Upgrade Advisor (HKLM\...\{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}) (Version: 2.0.5000.0 - Microsoft Corporation)
Windows Genuine Advantage Notifications (KB905474) (HKLM\...\WgaNotify) (Version: 1.9.0040.0 - Microsoft Corporation)
Windows Internet Explorer 7 (Version: 20070813.185237 - Microsoft Corporation) Hidden
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows Media Player 11 (Version:  - Microsoft Corporation) Hidden
Windows PowerShell™ 1.0 MUI pack (HKLM\...\KB926141) (Version: 2 - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
Xvid 1.2.2 final uninstall (HKLM\...\Xvid_is1) (Version: 1.2 - Xvid team (Koepi))

========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 1982.42 MB
Available physical RAM: 1024.94 MB
Total Pagefile: 3875.89 MB
Available Pagefile: 2914.51 MB
Total Virtual: 2047.88 MB
Available Virtual: 1978.5 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:232.82 GB) (Free:200.63 GB) NTFS

========================= Users: ========================================

User accounts for \\B*****

A****                    Administrator            ASPNET                   
B*****                    e*****                     Guest                    
HelpAssistant            P******                    SUPPORT_388945a0         


**** End of log ****

 

 I have no idea who ASPNET, or SUPPORT_388945a0, or HelpAssistant are!

 

 

Here's the Speccy Snapshot:

http://speccy.piriform.com/results/jIN6pep80qKx1Yxa0aBNfmS



#4 hamluis

hamluis

    Moderator


  • Moderator
  • 54,818 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:36 PM

Posted 27 June 2014 - 09:35 AM

Lots of MS DTC errors, which is a basic Windows function.  I would approach this by running the sfc /scannow command...but you may also look at Reinstalling MSDTC .  IMO, the reinstall process looks too laborious, but that's just me.

 

The Google update/DCOM errors...might be cured by disabling, then reenabling Google Update...that's just a guess.

 

Other than those errors...I see no indications of system problems.

 

Louis



#5 Alyab123

Alyab123
  • Topic Starter

  • Members
  • 71 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:36 AM

Posted 29 June 2014 - 01:56 AM

Thank you. I will try this when I get back to my pc. According to what I've read, I'm probably going to need my windows XP installation CD to run that command. In my PC, windows XP system files are not backed up on a D drive, as I've noticed on some other people's computers.

 

My Dell came with an OEM "re-installation" XP CD, but I seem to recall that this is not a true, full fledged XP OS Installation Disk. I hope it works for this procedure. I re-installed windows in 2009 from the CD, and I remember getting advice NOT to do it the way Dell says to do it. In other words, by default, the CD tries to repair windows, but there is a sort of "hidden" way to access true installation files. At the time, a tech guy in staples showed me on his PC that when I put in the disk I should not respond in the obvious way to the prompt, because it wouldn't really work. He showed me to do something else, which would allow access to the complete windows files. Unfortunately, I don't remember the details.

 

I'm not home now, but I will put in the "re-installation" CD that I have, and check what it says, before I try to run this.

 

About the "google update" errors. I'm not really sure what you mean, because in autoruns I have 2 commands for google update unchecked. According to the command line that shows up on the bottom, there are two processes. For a while, I thought it was just a duplicate, and I had unchecked one of them. More recently, probably even just this past Friday (I just don't remember), I saw that they are not 100% the same thing. Since I was looking to reclaim resources, I unchecked both of them. I thought this was a way of preventing google update from running altogether. I don't use chrome, and I figured I would save some resources by not having it run. I thought I could just manually update chrome if/when I want to. Apparently, I missed something there. Like, there's a google Update Program, and I have partially disabled it or something, but it is still trying to run, and therefore getting errors. On the farbar results that I posted above, I see it says under installed programs it says "Google Update Helper" - Hidden.

 

Since I'm not at my PC, I can't check... but just in case you see this before I get back to my place, sometime Sunday afternoon, I'm wondering if you could possibly clue me in about what I should be looking for.

 

Thanks again, I really appreciate this. It would be great if I am able to fix that windows thing, and discover that that is the true source of my slow startup!



#6 hamluis

hamluis

    Moderator


  • Moderator
  • 54,818 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:36 PM

Posted 29 June 2014 - 09:18 AM

Error: (06/27/2014 06:37:19 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}

 

Google Update Helper (Version: 1.3.24.15 - Google Inc.) Hidden

 

Google Update Helper Info

 

Louis



#7 Alyab123

Alyab123
  • Topic Starter

  • Members
  • 71 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:36 AM

Posted 29 June 2014 - 10:32 PM

Google Update Helper is not listed in add/remove programs, or revo uninstaller...

can you tell me what "hidden" mean in this case?



#8 Alyab123

Alyab123
  • Topic Starter

  • Members
  • 71 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:36 AM

Posted 30 June 2014 - 02:42 AM

I found google update helper and uninstalled it.

I also ran sfc.exe /scannow.

 

Is there a log to tell me if anything was fixed?

How do I tell if the errors have been resolved?



#9 Alyab123

Alyab123
  • Topic Starter

  • Members
  • 71 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:36 AM

Posted 30 June 2014 - 05:50 AM

Avast quarantined the minitoolbox.exe file!



#10 hamluis

hamluis

    Moderator


  • Moderator
  • 54,818 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:36 PM

Posted 30 June 2014 - 12:08 PM

If no symptoms of problems exist...that's the only "proof" that anything has been resolved, IMO.

 

There is no magic formula...for dealing with a "slow PC" since the reasons for such are many and not necessarily capable of being tidied up by one or two actions.

 

If you re-read you iniital post...you will see that you have taken so many steps..;.and none of them have necessarily been the right thing to do...to expect instant gratification because you have done a few new recommendations...is somewhat unrealistic, IMO.

 

Give the system some time before evaluating it, please.

 

Avast AV isn't even installed on your system, Avira is.  And...I run Avira Free on one of my desktops and it's never alerted on the MTB exe....so I don't see the significance of your statement.  If you think that your system is infected...you should initiate a new topic...in the Am I Infected forum here at BC.

 

Louis

 

IME...any system running XP with only 2MB of RAM...is going to always be inferior to a system running 4GB of RAM.


Edited by hamluis, 30 June 2014 - 12:15 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users