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Vista: Wireless Slow / Not Connecting after new Graphics Card installation


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4 replies to this topic

#1 shaunoc1

shaunoc1

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Posted 25 June 2014 - 09:37 AM

Hi all,

First post here, would really appreciate some help if at all possible.

 

I have a Dell XPS 420 Tower, about 5 years old now, running Vista 32, 6gb RAM, Intel Core 2 Quad CPU.

Recently the graphics card that came with it originally, a 1gb NVidia, died.

I replaced it with a card that I'd gotten from a friend, an AMD Radeon HD 5700 Series.

Although the new card had been flashed for Mac, the Dell recognized it and all seemed

to be well. However, for some reason, the wireless connection on the computer has become

either ridiculously slow, or, as happens most of the time, will not connect at all. 

 

The correct wireless signal is showing up with full strength in the 'connect to a network'

window, but it takes ages attempting to connect, says 'connecting to the network is taking

longer than usual', and then 'cannot connect to network'. Sometimes it will connect, but

the internet is either not accessible at all, or only at crazy slow speeds (as in, the Google

logo will take 10 seconds to load). 

 

I have booted up the computer in safe mode and the internet loads perfectly and very

quickly, which I assume indicates some sort of software problem. I have tried unloading

Windows FIrewall, Avira etc (in normal mode) and nothing seems to speed up the connection.

The internet connection itself is extremely fast, and is working perfectly via wireless on my

laptop / phone etc.

 

Does anyone have any clue as to what might be slowing down the connection? Aside from this

the computer is running perfectly, without any issues with the new graphics card and I'm at a total

loss as to what change could have been made to slow down the internet connection to a crawl.

 

Thanks so much for any help!!

 

Shaun



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#2 wpgwpg

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Posted 25 June 2014 - 10:18 AM

Please download and run Speccy.  After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.  Then download minitoolbox and run it with the following boxes checked:
 
List last 10 Event Viewer Errors
 
List Installed Programs
 
List Users, Partitions, and Memory size
 
List Minidump files
 
Copy the resulting log and paste into a reply here.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 shaunoc1

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Posted 25 June 2014 - 12:10 PM

Ok, thanks so much  --

 

I can't publish the link as no network access on the PC, but here is the Speccy file and the MiniToolBox Log:

 

https://www.dropbox.com/s/gnphdik3xe2w7w5/SHAUNS_PC.speccy

 

_______________________________________________

 

MiniToolBox by Farbar  Version: 20-06-2014
Ran by Shaun (administrator) on 25-06-2014 at 17:54:24
Running from "C:\Users\Shaun\Desktop"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/18/2014 00:10:31 AM) (Source: Application Error) (User: )
Description: Faulting application MsiExec.exe, version 4.5.6002.18005, time stamp 0x49e01c42, faulting module MSI985C.tmp, version 2.0.0.9, time stamp 0x4d4b089c, exception code 0xc000000d, fault offset 0x00019d88,
process id 0x1720, application start time 0xMsiExec.exe0.
 
Error: (06/18/2014 00:10:14 AM) (Source: Application Error) (User: )
Description: Faulting application MsiExec.exe, version 4.5.6002.18005, time stamp 0x49e01c42, faulting module MSI846B.tmp, version 2.0.0.9, time stamp 0x4d4b089c, exception code 0xc000000d, fault offset 0x00019d88,
process id 0xd50, application start time 0xMsiExec.exe0.
 
Error: (06/17/2014 11:43:23 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (06/17/2014 10:57:24 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (06/17/2014 08:15:24 PM) (Source: Application Error) (User: )
Description: Faulting application rundll32.exe, version 6.0.6000.16386, time stamp 0x4549b0e1, faulting module nvapi.dll, version 7.15.11.6925, time stamp 0x475f4cbe, exception code 0xc0000005, fault offset 0x000276e0,
process id 0xdec, application start time 0xrundll32.exe0.
 
Error: (06/17/2014 08:03:02 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
 
Context: Windows Application
 
 
Details:
The content index metadata cannot be read.   (0xc0041801)
 
Error: (06/17/2014 08:03:02 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index metadata cannot be read.   (0xc0041801)
 
Error: (06/17/2014 08:03:02 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
Element not found.   (0x80070490)
 
Error: (06/17/2014 08:03:01 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index metadata cannot be read.   (0xc0041801)
 
Error: (06/17/2014 08:03:01 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
0x%08x (0x8004117f - The content index server cannot update or access information because of a database error.  Stop and restart the search service.  If the problem persists, reset and recrawl the content index.  In some cases it may be necessary to delete and recreate the content index.  )
 
 
System errors:
=============
Error: (06/25/2014 05:48:00 PM) (Source: Service Control Manager) (User: )
Description: lxdnCATSCustConnectService%%1053
 
Error: (06/25/2014 05:48:00 PM) (Source: Service Control Manager) (User: )
Description: 30000lxdnCATSCustConnectService
 
Error: (06/25/2014 05:40:45 PM) (Source: Dhcp) (User: )
Description: Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 001E8C926C99.  The following error occurred: 
%%1223. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
 
Error: (06/25/2014 02:02:19 PM) (Source: Service Control Manager) (User: )
Description: lxdnCATSCustConnectService%%1053
 
Error: (06/25/2014 02:02:19 PM) (Source: Service Control Manager) (User: )
Description: 30000lxdnCATSCustConnectService
 
Error: (06/24/2014 09:56:56 AM) (Source: Service Control Manager) (User: )
Description: lxdnCATSCustConnectService%%1053
 
Error: (06/24/2014 09:56:56 AM) (Source: Service Control Manager) (User: )
Description: 30000lxdnCATSCustConnectService
 
Error: (06/18/2014 08:08:45 PM) (Source: Service Control Manager) (User: )
Description: lxdnCATSCustConnectService%%1053
 
Error: (06/18/2014 08:08:45 PM) (Source: Service Control Manager) (User: )
Description: 30000lxdnCATSCustConnectService
 
Error: (06/18/2014 07:09:43 PM) (Source: Service Control Manager) (User: )
Description: lxdnCATSCustConnectService%%1053
 
 
Microsoft Office Sessions:
=========================
Error: (06/18/2014 00:10:31 AM) (Source: Application Error)(User: )
Description: MsiExec.exe4.5.6002.1800549e01c42MSI985C.tmp2.0.0.94d4b089cc000000d00019d88172001cf8a8154293d7f
 
Error: (06/18/2014 00:10:14 AM) (Source: Application Error)(User: )
Description: MsiExec.exe4.5.6002.1800549e01c42MSI846B.tmp2.0.0.94d4b089cc000000d00019d88d5001cf8a810365563f
 
Error: (06/17/2014 11:43:23 PM) (Source: EventSystem)(User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (06/17/2014 10:57:24 PM) (Source: EventSystem)(User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (06/17/2014 08:15:24 PM) (Source: Application Error)(User: )
Description: rundll32.exe6.0.6000.163864549b0e1nvapi.dll7.15.11.6925475f4cbec0000005000276e0dec01cf8a607bfe4b28
 
Error: (06/17/2014 08:03:02 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application
 
 
Details:
The content index metadata cannot be read.   (0xc0041801)
 
Error: (06/17/2014 08:03:02 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index metadata cannot be read.   (0xc0041801)
 
Error: (06/17/2014 08:03:02 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
Element not found.   (0x80070490)
Search.TripoliIndexer
 
Error: (06/17/2014 08:03:01 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index metadata cannot be read.   (0xc0041801)
Search.JetPropStore
 
Error: (06/17/2014 08:03:01 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
0x%08x (0x8004117f - The content index server cannot update or access information because of a database error.  Stop and restart the search service.  If the problem persists, reset and recrawl the content index.  In some cases it may be necessary to delete and recreate the content index.  )
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-05-15 18:06:31.280
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6000.16386_none_32a3e3ecf533e7fe\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-15 18:06:31.093
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6000.16386_none_32a3e3ecf533e7fe\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-15 18:06:30.890
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6000.16386_none_32a3e3ecf533e7fe\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-15 18:06:30.703
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6000.16386_none_32a3e3ecf533e7fe\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-15 18:06:30.516
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6000.16386_none_32a3e3ecf533e7fe\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-15 18:06:30.329
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6000.16386_none_32a3e3ecf533e7fe\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-15 18:03:52.503
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-15 18:03:52.316
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-15 18:03:52.113
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-15 18:03:51.926
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
 
 
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Adobe Asset Services CS3 (Version: 3 - Adobe Systems Incorporated) Hidden
Adobe Bridge CS3 (Version: 2 - Adobe Systems Incorporated) Hidden
Adobe Bridge Start Meeting (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Camera Raw 4.0 (Version: 4.0 - Adobe Systems Incorporated) Hidden
Adobe CMaps (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Color - Photoshop Specific (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Color Common Settings (Version: 1.0 - Adobe Systems Incorporated) Hidden
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Adobe Color NA Recommended Settings (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Common File Installer (Version: 1.00.002 - Adobe System Incorporated) Hidden
Adobe Creative Suite 3 Production Premium (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Default Language CS3 (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Device Central CS3 (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Dreamweaver CS3 (HKLM\...\Adobe_435a6af7459cb02a9c1138113a26e93) (Version: 9.0 - Adobe Systems Incorporated)
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Adobe Encore CS3 (Version: 3 - Adobe Systems Incorporated) Hidden
Adobe Encore CS3 Codecs (Version: 3 - Adobe Systems Incorporated) Hidden
Adobe Encore CS3 Library (Version: 3 - Adobe Systems Incorporated) Hidden
Adobe ExtendScript Toolkit 2 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Extension Manager CS3 (Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe Flash CS3 (Version: 9.0 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 13 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Adobe Flash Player 13 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 13.0.0.214 - Adobe Systems Incorporated)
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Adobe Fonts All (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Glyphlet Creation Tool CS3 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Help Viewer CS3 (Version: 1 - Adobe Systems Incorporated) Hidden
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Adobe Premiere Pro CS3 Third Party Content (Version: 3 - Adobe Systems Incorporated) Hidden
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Adobe Setup (Version: 1.0 - Adobe Systems Incorporated) Hidden
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Adobe Soundbooth CS3 (Version: 1 - Adobe Systems Incorporated) Hidden
Adobe Soundbooth CS3 Codecs (Version: 3 - Adobe Systems Incorporated) Hidden
Adobe Soundbooth CS3 Scores (Version: 1 - Adobe Systems Incorporated) Hidden
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Adobe Type Support (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Update Manager CS3 (Version: 5.1.0 - Adobe Systems Incorporated) Hidden
Adobe Version Cue CS3 Client (Version: 3 - Adobe Systems Incorporated) Hidden
Adobe Video Profiles (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe WAS CS3 (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe WinSoft Linguistics Plugin (Version: 1.0 - Adobe Systems Incorporated) Hidden
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Adobe XMP Panels CS3 (Version: 1.0 - Adobe Systems Incorporated) Hidden
AHV content for Acrobat and Flash (Version: 1 - Adobe Systems Incorporated) Hidden
Alpha 3 for Tracktion 3 (HKLM\...\Alpha 3 for Tracktion 3) (Version:  - )
AMD APP SDK Runtime (Version: 2.5.793.1 - Advanced Micro Devices Inc.) Hidden
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AMD Catalyst Control Center (Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
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Apple Application Support (HKLM\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)
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Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
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Avira Free Antivirus (HKLM\...\Avira AntiVir Desktop) (Version: 14.0.4.672 - Avira)
AviSynth 2.5 (HKLM\...\AviSynth) (Version:  - )
Browser Address Error Redirector (HKLM\...\{62230596-37E5-4618-A329-0D21F529A86F}) (Version: 1.00.0000 - Dell)
Canon MP280 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP280_series) (Version:  - )
Canon MP280 series User Registration (HKLM\...\Canon MP280 series User Registration) (Version:  - )
Canon Utilities EOS Utility (HKLM\...\EOS Utility) (Version: 2.8.0.2 - Canon Inc.)
Catalyst Control Center - Branding (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (Version: 2011.1025.2231.38573 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
ccc-utility (Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.10 - Piriform)
CineForm HD VFW Codec (HKLM\...\CFHDCodec) (Version:  - )
CineForm NeoScene 5.3 (HKLM\...\CineForm NeoScene) (Version: 5.3 - CineForm, Inc.)
CloneDVD2 (HKLM\...\CloneDVD2) (Version: 2.9.2.8 - Elaborate Bytes)
Creative Audio Control Panel (HKLM\...\AudioCS) (Version: 3.00 - Creative Technology Limited)
Creative Live! Cam Video IM Driver (1.03.02.00) (HKLM\...\Creative VF0220) (Version:  - )
Creative MediaSource 5 (HKLM\...\{BEEFC4F8-2909-48B3-AFAA-55D3533FDEDD}) (Version: 5.00 - )
Creative Software AutoUpdate (HKLM\...\Creative Software AutoUpdate) (Version: 1.40 - Creative Technology Limited)
Creative Sound Blaster Properties (HKLM\...\Creative Sound Blaster Properties) (Version: 1.02 - Creative Technology Limited)
CronoX 3 for Tracktion 3 Update (HKLM\...\CronoX 3 for Tracktion 3 Update) (Version:  - )
Dell Getting Started Guide (HKLM\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Support Center (HKLM\...\{E3BFEE55-39E2-4BE0-B966-89FE583822C1}) (Version: 2.0.07311 - Dell)
Dell Xcelerator™ for Portable Devices (HKLM\...\{ABA1C13F-D76E-4E8C-80CE-13BB88BBD955}) (Version: 1.2.5 - Dell, Inc.)
DHTML Editing Component (HKLM\...\{2EA870FA-585F-4187-903D-CB9FFD21E2E0}) (Version: 6.02.0001 - Microsoft Corporation)
DivX Converter (HKLM\...\{B13A7C41581B411290FBC0395694E2A9}) (Version: 6.6.1 - DivX, Inc.)
DivX Setup (HKLM\...\DivX Setup.divx.com) (Version: 2.5.0.8 - DivX, LLC)
DivX Version Checker (HKLM\...\{3FC7CBBC4C1E11DCA1A752EA55D89593}) (Version: 7.1.0.9 - DivX, Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 2.8.2 - Dropbox, Inc.)
EDIROL FA-66 Driver (HKLM\...\EDIROL FA-66 Driver Setup) (Version:  - Roland Corporation)
FileZilla Client 3.7.3 (HKLM\...\FileZilla Client) (Version: 3.7.3 - Tim Kosse)
Final Draft (HKLM\...\{7C3C895B-AE02-4F30-8A6A-051D37A38DD0}) (Version: 8.0.1.89 - Final Draft, Inc.)
Flash Drive Tester v1.14 (HKLM\...\{272C8DEE-F54F-406C-9AA6-B4DE2985A47C}) (Version: 1.14 - Virtual Console)
fr0st 1.0 (HKLM\...\fr0st_is1) (Version:  - )
Google Chrome (HKCU\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Drive (HKLM\...\{E87022D3-C8C9-4C76-8E27-BC7F18F9B8FB}) (Version: 1.14.6059.644 - Google, Inc.)
Google Earth (HKLM\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Talk Plugin (HKLM\...\{C1E3DFE7-4EAD-3E9E-A826-E06055BA5921}) (Version: 5.4.2.18903 - Google)
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.24.7 - Google Inc.) Hidden
Hauppauge MCE XP/Vista Software Encoder (2.0.25296) (HKLM\...\Hauppauge MCE2005 Software Encoder) (Version: 2.0.25296 - Hauppauge Computer Works, Inc.)
Hauppauge TV Tuner Driver (Version: 2.0.25312 - Hauppauge Computer Works) Hidden
HFSExplorer 0.21 (HKLM\...\HFSExplorer) (Version: 0.21 - Catacombae Software)
HydraVision (Version: 4.2.218.0 - Advanced Micro Devices, Inc.) Hidden
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - )
Intel® PRO Network Connections 12.1.12.4 (HKLM\...\PROSetDX) (Version:  - Dell)
Intel® PRO Network Connections 12.1.12.4 (Version:  - Dell) Hidden
Intel® Viiv™ Software (HKLM\...\Intel® Configuration Center) (Version: 1.7.512.0 - Intel Corporation)
Intel® Viiv™ Software (Version: 1.7.512.0 - Intel Corporation) Hidden
iTunes (HKLM\...\{350FB27C-CF62-4EF3-AF9D-70FF313FE221}) (Version: 10.0.0.68 - Apple Inc.)
Java 7 Update 9 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217009FF}) (Version: 7.0.90 - Oracle)
Java Auto Updater (Version: 2.1.9.0 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 15 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216015FF}) (Version: 6.0.150 - Sun Microsystems, Inc.)
Java™ SE Runtime Environment 6 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160000}) (Version: 1.6.0.0 - Sun Microsystems, Inc.)
Lexmark 2600 Series (HKLM\...\Lexmark 2600 Series) (Version:  - Lexmark International, Inc.)
LinPlug RM IV for Tracktion Update (HKLM\...\LinPlug RM IV for Tracktion Update) (Version:  - )
Logitech QuickCam Driver Package (HKLM\...\lvdrivers_11.90) (Version:  - )
Logitech Webcam Software (HKLM\...\{AC96671C-2001-432C-9826-5266D84EF1DC}) (Version: 12.00.1280 - Logitech Inc.)
Magic Bullet Denoiser 32 bit (HKLM\...\InstallShield_{218FE76D-391D-49BB-8F0F-0DE9D64CF496}) (Version: 1.0.0 - Red Giant Software)
Magic Bullet Denoiser 32 bit (Version: 1.0.0 - Red Giant Software) Hidden
Magic Bullet Mojo PPro (HKLM\...\Magic Bullet Mojo PPro) (Version:  - )
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation)
Microsoft .NET Framework 4.5 (Version: 4.5.50709 - Microsoft Corporation) Hidden
Microsoft Office 2000 Small Business (HKLM\...\{00030409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.2720 - Microsoft Corporation)
Microsoft PowerPoint Viewer (HKLM\...\{95140000-00AF-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Works (HKLM\...\{6D52C408-B09A-4520-9B18-475B81D393F1}) (Version: 08.05.0818 - Microsoft Corporation)
Mouse Suite for Desktop Computers (HKLM\...\{448E2D77-E504-4221-B2C2-93646B344729}) (Version: 2.50.025 - Dell)
Mozilla Firefox 29.0.1 (x86 en-GB) (HKLM\...\Mozilla Firefox 29.0.1 (x86 en-GB)) (Version: 29.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB941833) (HKLM\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
Native Instruments - Rig Kontrol 3 Driver (HKLM\...\Native Instruments - Rig Kontrol 3 Driver) (Version:  - )
Native Instruments Guitar Rig 3 (HKLM\...\Native Instruments Guitar Rig 3) (Version:  - )
Native Instruments Service Center (HKLM\...\Native Instruments Service Center) (Version:  - )
NI Service Center (HKLM\...\NI Service Center) (Version:  - )
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version:  - )
OpenAL (HKLM\...\OpenAL) (Version:  - )
OpenDCP (HKLM\...\OpenDCP-0.0.26) (Version: 0.0.26 - OpenDCP)
PDF Settings (Version: 1.0 - Adobe Systems Incorporated) Hidden
Photosynth (HKLM\...\{4767A7DE-5B5E-4F91-B122-3CD67CC0C5A0}) (Version: 1.0.0 - Microsoft)
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Player (HKCU\...\QUICKMEDIACONVERTER) (Version:  - )
PowerDVD (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: 7.0 - Dell)
PowerISO (HKLM\...\PowerISO) (Version:  - )
PrimoPDF -- by Nitro PDF Software (HKLM\...\PrimoPDF) (Version: 5.0.0.19 - Nitro PDF Software)
proDAD Mercalli 1.0 (HKLM\...\proDAD-Mercalli-1.0) (Version:  - )
QuickTime (HKLM\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Ralink Wireless LAN Card (HKLM\...\{E91E8912-769D-42F0-8408-0E329443BABC}) (Version: 1.00.01 - RALINK)
Rosetta Stone Version 3 (HKLM\...\{148E08FF-D7C4-46ED-8D4D-601C67FE0AFD}) (Version: 3.3.5.2 - Rosetta Stone Ltd.)
Roxio Activation Module (HKLM\...\{07159635-9DFE-4105-BFC0-2817DB540C68}) (Version: 1.0 - Roxio)
Roxio Creator Audio (HKLM\...\{83FFCFC7-88C6-41C6-8752-958A45325C82}) (Version: 3.5.0 - Roxio)
Roxio Creator BDAV Plugin (HKLM\...\{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}) (Version: 3.5.0 - Roxio)
Roxio Creator Copy (HKLM\...\{619CDD8A-14B6-43A1-AB6C-0F4EE48CE048}) (Version: 3.5.0 - Roxio)
Roxio Creator Data (HKLM\...\{0D397393-9B50-4C52-84D5-77E344289F87}) (Version: 3.5.0 - Roxio)
Roxio Creator Premier (HKLM\...\{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}) (Version: 3.5.0 - Roxio)
Roxio Creator Tools (HKLM\...\{0394CDC8-FABD-4ED8-B104-03393876DFDF}) (Version: 3.5.0 - Roxio)
Roxio EasyArchive (HKLM\...\{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}) (Version: 3.5.0 - Roxio)
Roxio Express Labeler (HKLM\...\{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}) (Version: 3.2 - Roxio)
Roxio MyDVD Premier (HKLM\...\{AAC90D5F-B8B1-4A06-B888-F3A241124D0D}) (Version: 9.1.573 - Roxio)
Roxio Update Manager (HKLM\...\{30465B6C-B53F-49A1-9EBA-A3F187AD502E}) (Version: 6.0.0 - Roxio)
SampleTank 2.x SE (HKLM\...\{70DBE9DF-EB33-4B56-BCB5-08D5A400A79A}) (Version: 2.2 - IK Multimedia)
Skype Click to Call (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 6.13.13771 - Skype Technologies S.A.)
Skype™ 6.16 (HKLM\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (HKLM\...\{8D337F77-BE7F-41A2-A7CB-D5A63FD7049B}) (Version: 4.2.0 - Sonic Solutions)
Sound Blaster X-Fi (HKLM\...\{18F11181-EA1A-42AE-AF89-4867C7F7A6FA}) (Version: 1.0 - )
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Spotify (HKCU\...\Spotify) (Version: 0.9.10.14.g578d350b - Spotify AB)
Spyder3Pro (HKLM\...\Spyder3Pro) (Version:  - )
TeraCopy 1.22 (HKLM\...\TeraCopy_is1) (Version:  - Code Sector Inc.)
Tracktion 3.0.4.8 (HKLM\...\Tracktion 3.0_is1) (Version:  - LOUD Technologies, inc.)
Trapcode Form (HKLM\...\Trapcode Form) (Version:  - )
Trapcode Particular v2 (HKLM\...\Trapcode Particular v2) (Version:  - )
Uninstall 1.0.0.0 (HKLM\...\Uninstall_is1) (Version:  - )
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
User's Guides (HKLM\...\{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}) (Version:  - )
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0 - DivX, Inc) Hidden
Viber (HKCU\...\Viber) (Version: 3.0.0.132799 - Viber Media Inc)
VLC media player 2.1.3 (HKLM\...\VLC media player) (Version: 2.1.3 - VideoLAN)
WIDCOMM Bluetooth Software 6.0.1.4300 (HKLM\...\{03D1988F-469F-4843-8E6E-E5FE9D17889D}) (Version: 6.0.1.4300 - Dell)
Winamp (HKLM\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Winamp Detector Plug-in (HKCU\...\Winamp Detect) (Version: 1.0.0.1 - Nullsoft, Inc)
Windows Mobile Device Center (HKLM\...\{904CCF62-818D-4675-BC76-D37EB399F917}) (Version: 6.1.6965.0 - Microsoft Corporation)
Windows Mobile Device Center Driver Update (HKLM\...\{E7044E25-3038-4A76-9064-344AC038043E}) (Version: 6.1.6965.0 - Microsoft Corporation)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )
 
========================= Memory info: ===================================
 
Percentage of memory in use: 36%
Total physical RAM: 3069.03 MB
Available physical RAM: 1933.56 MB
Total Pagefile: 6357.06 MB
Available Pagefile: 5228.82 MB
Total Virtual: 2047.88 MB
Available Virtual: 1943 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:1382.21 GB) (Free:104.97 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:15 GB) (Free:4.85 GB) NTFS
4 Drive f: (Elements) (Fixed) (Total:1863.01 GB) (Free:135.87 GB) NTFS
9 Drive k: () (Removable) (Total:58.87 GB) (Free:42.81 GB) exFAT
 
========================= Users: ========================================
 
User accounts for \\SHAUNS_PC
 
Administrator            Guest                    IUSR_NMPR                
Shaun                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#4 wpgwpg

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Posted 25 June 2014 - 01:56 PM

 The following things caught my attention.   MsiExec.exe is getting error codes 0xc000000d and 0xc0000005.  Unable to integrity of file fveapi.dll.  You're running Java™ 6 Update 15.  Java has had many problems reported with it, so if you can uninstall it, you'd be much safer.  If you can't, at least get it up to date.  In searching the web I see numerous cases of MsiExec.exe malware.  The two error codes it's getting make me wonder if you have the correct drivers for that graphics card.  

 

 I see you have Malwarebytes and Avira antivirus installed, so I'd get them up to date, then boot to Safe mode and do scans with both.  If they don't work, there's Adwcleaner, JRT, and TDSskiller, but lets hold off on these 3 for now until we see what Malwarebytes and Avira can do for you.

 

 Two other things.  First run MSCONFIG, click the Startup tab, and uncheck everything there except your antivirus program.  The other thing is to see if you can boot to Safe Mode with networking after running MSCONFIG.

 

 One final comment.  You have 6 GB of RAM installed and you're running a 32 bit version of Windows.  You can't use more than 4 GB with 32 bit systems, so you might want to consider upgrading to Windows 7 or 8.1 64 bit versions.

 

Good luck.


Edited by wpgwpg, 25 June 2014 - 02:01 PM.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#5 shaunoc1

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Posted 25 June 2014 - 02:44 PM

Thanks for the reply --

Got it sorted out; went into safe mode, device manager, show hidden devices, and uninstalled the old video drivers (Nvidia). 

Restarted the computer and wireless is perfect. The old video driver must have been causing some conflict with the new, even though it wasn't being actively used.

 

Thanks again for all the help!






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