Posted 24 June 2014 - 08:27 AM
Hello. I ran Malwarebytes about 30 minutes ago as I had quite a few random links and popups showing when I opened google chrome. I quarantined what Malwarebytes suggested and after rebooting my system I can no longer get online, even though my connection says I'm connected.
After scouring the net on my phone I found the following in your forums for someone who had the same issue:
Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.
Reboot your system to complete the process.
If needed : type these one line at a time, press enter after each line. See if it works after each.
netsh interface ipv4 reset
netsh interface ipv6 reset
When I tried the commands in the dos window it said "requested operation needs elevation [Run as administrator]", however I am the administrator.
This is a personal computer and my account is the only one and it says I'm the administrator.
Is someone able to let me know what I must do for it to recognise me as an administrator so I can get online again?