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BSOD driver power state failure


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22 replies to this topic

#1 signofzeta

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Posted 24 June 2014 - 12:54 AM

While surfing the web, I suddenly got this BSOD that says something about a driver power state failure.  I don't know if this is the only incident, or if this is going to repeat in the future.  I am not that much of a computer wiz, so I would like to know what is causing this BSOD, and if this is an isolated incident or a recurring one?


Edited by signofzeta, 24 June 2014 - 01:00 AM.


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#2 wpgwpg

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Posted 24 June 2014 - 10:23 AM

 Please post the exact message and error code.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 signofzeta

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Posted 24 June 2014 - 02:06 PM

I forgot what the exact message is, and with windows 8, there is no error code, but all I do know is this.

 

I googled this image here:

 

http://www.eightforums.com/attachments/bsod-crashes-debugging/29455d1382037026-driver_power_state_failure-pe27uw6.jpg

 

This is what mine also says, even though this image is not from my computer, but from some random guy's computer.

 

What I am asking is how do I find the error code?

 

Digging around the internet, which I shouldn't have to, it seems that it is 0x0000009F.

 

I read from other people having this problem that the cause is different for each of them, but I know it is driver related.  I want to know which driver is causing this problem?  Ideally, I do not want to update any of my drivers, because the last time I did that, some of the programs stopped working properly.



#4 wpgwpg

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Posted 24 June 2014 - 02:17 PM

Please download and run Speccy.  After running it click File -> Publish... Copy and paste the link it gives you into your next post.  Then download minitoolbox and run it with the following boxes checked:
List last 10 Event Viewer Errors
List Installed Programs
List Users, Partitions, and Memory size
List Minidump files
Copy the resulting log and paste into a reply here.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#5 signofzeta

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Posted 24 June 2014 - 03:20 PM

Here is Speccy's snapshot

 

http://speccy.piriform.com/results/6jtsAkryJuMoGwcuHrB0H5P


Here is what Minitool Box says

 

 

MiniToolBox by Farbar  Version: 20-06-2014
Ran by george (administrator) on 24-06-2014 at 15:19:26
Running from "C:\Users\george\Downloads"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/23/2014 02:45:09 PM) (Source: Application Error) (User: )
Description: Faulting application name: GLQUAKE.EXE, version: 0.0.0.0, time stamp: 0x340332e5
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xff0f131b
Faulting process id: 0x22a8
Faulting application start time: 0xGLQUAKE.EXE0
Faulting application path: GLQUAKE.EXE1
Faulting module path: GLQUAKE.EXE2
Report Id: GLQUAKE.EXE3
Faulting package full name: GLQUAKE.EXE4
Faulting package-relative application ID: GLQUAKE.EXE5

Error: (06/23/2014 02:43:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: GLQUAKE.EXE, version: 0.0.0.0, time stamp: 0x340332e5
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xff0f131b
Faulting process id: 0x2210
Faulting application start time: 0xGLQUAKE.EXE0
Faulting application path: GLQUAKE.EXE1
Faulting module path: GLQUAKE.EXE2
Report Id: GLQUAKE.EXE3
Faulting package full name: GLQUAKE.EXE4
Faulting package-relative application ID: GLQUAKE.EXE5

Error: (06/23/2014 01:49:59 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (06/22/2014 01:26:59 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (06/21/2014 07:29:15 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (06/19/2014 01:49:50 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (06/18/2014 02:27:36 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (06/17/2014 08:13:10 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (06/16/2014 00:21:39 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (06/15/2014 10:53:56 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005


System errors:
=============
Error: (06/24/2014 00:31:27 AM) (Source: DCOM) (User: GEORGEPC2014)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}GeorgePC2014georgeS-1-5-21-1683330336-561835675-1217832309-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/24/2014 00:31:27 AM) (Source: DCOM) (User: GEORGEPC2014)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}GeorgePC2014georgeS-1-5-21-1683330336-561835675-1217832309-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/24/2014 00:31:26 AM) (Source: DCOM) (User: GEORGEPC2014)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}GeorgePC2014georgeS-1-5-21-1683330336-561835675-1217832309-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/24/2014 00:31:26 AM) (Source: DCOM) (User: GEORGEPC2014)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}GeorgePC2014georgeS-1-5-21-1683330336-561835675-1217832309-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/24/2014 00:31:26 AM) (Source: DCOM) (User: GEORGEPC2014)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}GeorgePC2014georgeS-1-5-21-1683330336-561835675-1217832309-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/24/2014 00:31:26 AM) (Source: DCOM) (User: GEORGEPC2014)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}GeorgePC2014georgeS-1-5-21-1683330336-561835675-1217832309-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/24/2014 00:31:26 AM) (Source: DCOM) (User: GEORGEPC2014)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}GeorgePC2014georgeS-1-5-21-1683330336-561835675-1217832309-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/24/2014 00:31:26 AM) (Source: DCOM) (User: GEORGEPC2014)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}GeorgePC2014georgeS-1-5-21-1683330336-561835675-1217832309-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (06/24/2014 00:31:10 AM) (Source: BugCheck) (User: )
Description: 0x0000009f (0x0000000000000003, 0xfffffa800d0e0880, 0xfffff880009b87f0, 0xfffffa800adcacf0)C:\Windows\MEMORY.DMP062414-31843-01

Error: (06/24/2014 00:30:38 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:14:49 AM on ‎2014-‎06-‎24 was unexpected.


Microsoft Office Sessions:
=========================
Error: (06/23/2014 02:45:09 PM) (Source: Application Error)(User: )
Description: GLQUAKE.EXE0.0.0.0340332e5unknown0.0.0.000000000c0000005ff0f131b22a801cf8f1ba254aa13C:\Users\george\Desktop\QUAKE\GLQUAKE.EXEunknowne198e70c-fb0e-11e3-be87-54271e073230

Error: (06/23/2014 02:43:13 PM) (Source: Application Error)(User: )
Description: GLQUAKE.EXE0.0.0.0340332e5unknown0.0.0.000000000c0000005ff0f131b221001cf8f1b5c5fbb74C:\Users\george\Desktop\QUAKE\GLQUAKE.EXEunknown9c56c98c-fb0e-11e3-be87-54271e073230

Error: (06/23/2014 01:49:59 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (06/22/2014 01:26:59 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (06/21/2014 07:29:15 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (06/19/2014 01:49:50 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (06/18/2014 02:27:36 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (06/17/2014 08:13:10 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (06/16/2014 00:21:39 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (06/15/2014 10:53:56 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005



=========================== Installed Programs ============================
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.125 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
ASUS Instant Key (HKLM-x32\...\{D97A1B80-131F-4692-9543-E652956D8B99}) (Version: 1.1.3 - ASUS)
ASUS Live Update (HKLM-x32\...\{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.2.6 - ASUS)
ASUS Power4Gear Hybrid (HKLM\...\{9B6239BF-4E85-4590-8D72-51E30DB1A9AA}) (Version: 3.0.6 - ASUS)
ASUS Screen Saver (HKLM-x32\...\{0FBEEDF8-30FA-4FA3-B31F-C9C7E7E8DFA2}) (Version: 1.0.2 - ASUS)
ASUS Smart Gesture (HKLM-x32\...\{4D3286A6-F6AB-498A-82A4-E4F040529F3D}) (Version: 2.2.4 - ASUS)
ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 2.01.0018 - ASUS)
ASUS USB Charger Plus (HKLM-x32\...\{A859E3E5-C62F-4BFA-AF1D-2B95E03166AF}) (Version: 3.1.7 - ASUS)
ASUS Video Magic (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 6.0.8015 - CyberLink Corp.)
ASUS Video Magic (x32 Version: 6.0.8015 - CyberLink Corp.) Hidden
ASUS WebStorage Sync Agent (HKLM-x32\...\ASUS WebStorage) (Version: 1.1.18.159 - ASUS Cloud Corporation)
ASUSDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5520.52 - CyberLink Corp.)
ASUSDVD (x32 Version: 10.0.5520.52 - CyberLink Corp.) Hidden
AsusVibe2.0 (HKLM-x32\...\Asus Vibe2.0) (Version: 2.0.12.310 - ASUSTEK)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0030 - ASUS)
Azteca (x32 Version: 2.2.0.97 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.1.1 - Canon Inc.)
Canon MG5300 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG5300_series) (Version:  - Canon Inc.)
Canon MP Navigator EX 5.0 (HKLM-x32\...\MP Navigator EX 5.0) (Version:  - )
CrystalDiskInfo 6.1.14 (HKLM-x32\...\CrystalDiskInfo_is1) (Version: 6.1.14 - Crystal Dew World)
Cut the Rope (x32 Version: 3.0.2.38 - WildTangent) Hidden
CyberLink MediaEspresso 6.5 (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.4103_46746 - CyberLink Corp.)
CyberLink MediaEspresso 6.5 (x32 Version: 6.5.4103_46746 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.49.1.0356 - Disc Soft Ltd)
Doom 3 (HKLM-x32\...\InstallShield_{EEFB15EB-FE8B-47DF-A496-1C4D1420294A}) (Version: 1.2 - Activision)
Doom 3 (x32 Version: 1.2 - Activision) Hidden
DOOM 3: BFG Edition (HKLM-x32\...\Steam App 208200) (Version:  - id Software)
DOOM 3: Resurrection of Evil (HKLM-x32\...\InstallShield_{04347DFD-87B6-4E30-B14D-5DF2888AD8F5}) (Version: 1.0 - Activision)
DOOM 3: Resurrection of Evil (x32 Version: 1.0 - Activision) Hidden
Galería de fotos (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Galerie de photos (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Intel Collaborative Processor Performance Control (HKLM-x32\...\0E7DAF70-FB54-4B91-B192-7E771C25AEEB) (Version: 1.0.0.1013 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.0.10.1372 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3282 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.28.487.1 - Intel Corporation) Hidden
Magic The Gathering Online  (HKCU\...\35c9d60442fbb010) (Version: 3.4.82.408 - Wizards of the Coast)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft App Update for microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe (x64) (Version: 1.0.0.0 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 30.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MyBitCast 2.0 (HKLM-x32\...\MyBitCast) (Version: 2.0 - ASUS)
NetWorx 5.3 (HKLM\...\NetWorx_is1) (Version:  - Softperfect Research)
NVIDIA Control Panel 311.93 (Version: 311.93 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 311.93 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 311.93 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.140.952 - NVIDIA Corporation) Hidden
NVIDIA Optimus 4.11.9 (Version: 4.11.9 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.0927 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.0927 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.0927 - NVIDIA Corporation)
NVIDIA Update Components (Version: 4.11.9 - NVIDIA Corporation) Hidden
Peggle (x32 Version: 2.2.0.95 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Photo Gallery (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
PlanetSide 2 (HKLM-x32\...\Steam App 218230) (Version:  - Sony Online Entertainment)
Pokémon Trading Card Game Online (HKLM-x32\...\{D81F39D4-FDA9-4356-92B1-16081D8BF71A}) (Version: 1.0.0 - The Pokémon Company International)
Quake 4™ (x32 Version: 1.0 - Activision) Hidden
Quake Live (HKLM-x32\...\Quake Live) (Version:  - id Software)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.232 - Qualcomm Atheros Communications)
Qualcomm Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Qualcomm Atheros)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.21236 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.18.621.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7023 - Realtek Semiconductor Corp.)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Speccy (HKLM\...\Speccy) (Version: 1.25 - Piriform)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.0.0 - WildTangent)
WildTangent Games App (x32 Version: 4.0.10.5 - WildTangent) Hidden
Windows Driver Package - ASUS (ATP) Mouse  (08/19/2013 1.0.0.185) (HKLM\...\BEC03F71855D306AE5B6E65FD243A203C2B10782) (Version: 08/19/2013 1.0.0.185 - ASUS)
Windows Live (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live ??? (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live ??? (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.42.0 - ASUS)
WinRAR 5.10 beta 2 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.10.2 - win.rar GmbH)
???? (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
??? (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 15%
Total physical RAM: 12171.1 MB
Available physical RAM: 10327.1 MB
Total Pagefile: 24459.1 MB
Available Pagefile: 22547.18 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.94 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:279.45 GB) (Free:170.16 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:398.07 GB) (Free:397.93 GB) NTFS

========================= Users: ========================================

User accounts for \\GEORGEPC2014

Administrator            george                   Guest                    
UpdatusUser              

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



#6 wpgwpg

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Posted 24 June 2014 - 04:15 PM

 I see problems with GLQUAKE.  I also see an error code 0xc0000005 in addition to the 0x0000009f one.  It appears that your Quake game either has a bug or is incompatible with Windows 8.  I don't play that game, but I believe it is where your problem lies.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#7 signofzeta

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Posted 24 June 2014 - 04:57 PM

 I see problems with GLQUAKE.  I also see an error code 0xc0000005 in addition to the 0x0000009f one.  It appears that your Quake game either has a bug or is incompatible with Windows 8.  I don't play that game, but I believe it is where your problem lies.

 

Good luck.

 

The game runs fine.  The error lies when I tried to run the game at 1920x1080.  I normally run it at 640x480 anyway.

 

So is this 0x000009f error a one time deal, or do you think it is something that is going to repeat?  What is causing the 0x0000009f error?



#8 blueelvis

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Posted 27 June 2014 - 02:07 PM

Hi SignofZeta,

 

I would try my best to help you with your problem ^_^. According to the Minitoolbox report, you got a Driver_Power_State_Failure Bugcheck with the first error code as "3". This means that an IRP was not completed in a timely manner or blocked. Now, the question arises what is an IRP? IRP stands for Input/Output Request Packet which are the kernel data structures used by drivers which are used by drivers to communicate with the Operating System and the other inter-related software. If you wish, you could read more about them over here :-

 

http://en.wikipedia.org/wiki/I/O_request_packet

 

Now, regarding your problem. Could you please download the DM Log Collector from this **LINK** and upload the output to services such as OneDrive, Dropbox and paste here the link to the zip file? Once downloaded, run the file by right clicking on the file and clicking Run As Administrator

 

It will generate a ZIP file containing the DUMP files (Make sure that there are .dmp files inside the folder generated by this DM Log Collector).

 

If I were to guess the problem, I would say that it is causing by the Asus Bloatware which is installed over the system. Asus Bloatware is known notoriously for causing such BSOD's.  So please uninstall all of the ASUS Bloatware from the system and see if the issue still crops up or not. If it does, please upload that Zip file so that those Dump files could be analyzed ^_^.


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#9 signofzeta

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Posted 27 June 2014 - 04:03 PM

I don't really understand how to use OneDrive, and I don't want to show you all the stuff that is in my one drive and dropbox accounts.


Edited by signofzeta, 27 June 2014 - 04:04 PM.


#10 blueelvis

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Posted 28 June 2014 - 12:57 AM

I don't really understand how to use OneDrive, and I don't want to show you all the stuff that is in my one drive and dropbox accounts.

Hi Signofzeta,

 

That's completely fine. If the size of the ZIP archive is less than 250KB then you can attach it directly in your post by clicking on the "More Reply Options" button on the right side of the Reply button, then scroll a bit below and you can attach the file from there as well.

 

But, if the file size is larger, then you can also use hosting websites such as Mediafire, Rapidshare etc.


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#11 signofzeta

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Posted 28 June 2014 - 02:06 AM

Here is the log file:

 

http://rapidshare.com/share/14E3F4C1BC2B54C2E12ABD583ED9038B

 

Hopefully this works.  I feel uncomfortable showing you files that I do not want to show you when you access my Dropbox or OneDrive, as I don't know how to isolate the files I want to show you from the ones I don't want to show you.  Same goes for Rapidshare.


Edited by signofzeta, 28 June 2014 - 02:17 AM.


#12 blueelvis

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Posted 28 June 2014 - 08:15 AM

Here is the log file:

 

http://rapidshare.com/share/14E3F4C1BC2B54C2E12ABD583ED9038B

 

Hopefully this works.  I feel uncomfortable showing you files that I do not want to show you when you access my Dropbox or OneDrive, as I don't know how to isolate the files I want to show you from the ones I don't want to show you.  Same goes for Rapidshare.

Hi there,

 

I am getting a 404 Not found page. Was this a one time visit link? Because I was able to see this one on my mail and now it is showing as Not FOund even though the site itself is working fine. Could you try mediafire?

 

Also, did you remove the ASUS Bloatware?


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#13 signofzeta

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Posted 28 June 2014 - 09:46 AM

http://www.mediafire.com/download/4yg1h2wq19c65cz/GEORGEPC2014-2014-06-27_155532_49.zip

 

I don't really want to remove the bloatware until the dump files are analyzed.  I want to know if it was something else other than the bloatware that is causing the blue screen of death.


Edited by signofzeta, 28 June 2014 - 10:06 AM.


#14 blueelvis

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Posted 28 June 2014 - 10:14 AM

Hi Signofzeta,
 
I have analyzed your Dump file, and according to it, the "NVLDDMKM.sys" is to be blamed and caused the Driver_Power_State_Failure bugcheck. I would suggest you to use the Driver Sweeper (Also known as Display Driver Uninstaller) in Safe Mode and first clean your NVIDIA Driver and then install the latest driver package from NVIDIA website. 
Instructions for booting in safe mode :-


This can be done tapping the F8 key as soon as you start your computer
You will be brought to a menu where you can choose to boot into safe mode.
Make sure you choose the option without networking support.
Please see here for additional details.
 

Below is a list of 3rd party drivers which you must try and find updates for to keep your system stable :-

ARt630x64.sys                Fri Jun 21 14:59:10 2013 (51C41CE6)
athw8x.sys                  Fri Jun 21 16:20:52 2013 (51C4300C)
IntelPcc.sys                Wed Jul  3 08:55:40 2013 (51D399B4)
nvlddmkm.sys                Mon Jul  8 19:07:46 2013 (51DAC0AA)
nvpciflt.sys                Mon Jul  8 19:08:05 2013 (51DAC0BD)
plctrl.sys                  Thu Jul 11 08:53:44 2013 (51DE2540)
RtsPer.sys                  Tue Jul 23 12:23:49 2013 (51EE287D)
btath_avdt.sys              Thu Jul 25 15:40:29 2013 (51F0F995)
btfilter.sys                Thu Jul 25 15:41:14 2013 (51F0F9C2)
btath_a2dp.sys              Thu Jul 25 15:41:51 2013 (51F0F9E7)
cpuz136_x64.sys             Fri Jul 26 19:10:20 2013 (51F27C44)
dump_iaStorA.sys            Fri Aug  2 07:09:52 2013 (51FB0DE8)
iaStorA.sys                 Fri Aug  2 07:09:52 2013 (51FB0DE8)
AsHIDSwitch64.sys           Tue Aug  6 14:57:43 2013 (5200C18F)
AsusTP.sys                  Mon Aug 19 15:11:01 2013 (5211E82D)
RTKVHD64.sys                Wed Aug 21 10:18:22 2013 (52144696)
igdkmd64.sys                Tue Aug 27 01:01:20 2013 (521BAD08)
networx.sys                 Tue Nov 19 22:36:31 2013 (528B9A97)
dtsoftbus01.sys             Fri Feb 21 15:19:36 2014 (53072130)
IntelPcc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
plctrl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 
 
Let me know how it goes on ^_^.

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#15 signofzeta

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Posted 28 June 2014 - 10:36 AM

I tried installing a later version of Nvidia driver, and the games I frequently use stop working with the newer version, so I had to download an older version just so I can get the games to run.

 

I want to know, is there a way to find out if that was a one time deal, or if it will be a recurring problem?  I really really don't want to mess with my graphics card drivers, considering the last time I tried to do that, with both my laptops, most of my games stopped working.

 

I did have a problem with my Nvidia video card before, but I fixed it by reinstalling the same driver that came with my laptop.  Tried installing a version later than the one that was initially on my laptop, but when I did that, my games just don't work, so I just installed the one that came with my laptop from my ASUS site.  I have an ASUS laptop by the way.

 

As I said, I want to know is if this problem will happen again.  It hasn't happened again yet.

 

What is NVLDDMKM.sys doing that would cause the driver_power_state_failure bugcheck?  Is it hardware related?  Are these kinds of things supposed to happen at least once, and be normal?  As I said, I do not want to mess with the drivers, or change any configuration with my laptop, because the last time I did that, I can't play my games anymore.

 

I guess I'll do something about it when this problem happens again and more frequently, and it is from NVLDDMKM.sys

 

So far, unless you can tell me otherwise, this problem is a one time deal, and probably won't happen again in a long time.  If anything I would probably just reinstall the same driver from the ASUS site.


Edited by signofzeta, 28 June 2014 - 10:55 AM.





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