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New, first post, and this site scares the heck out of me....


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#1 EricW44

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Posted 23 June 2014 - 04:17 PM

Hi Everyone,

 

Windows 8.1, laptop.

 

I'm 70, which means that I belong to that last generation of the War-Born, "the not-so terribly computer literate".  I also have a neural issue to deal with (Parkinson's Disease) where cognition is a real problem.  This pretty much guarantees I'm going to experience all kinds of problems here.

 

I think I'm supposed to be here for my own good, but I still don't understand Why I'm supposed to be here.  ( I seem to spend more time trying to figure out the problems the internet keeps throwing at me than I do getting anything worthwhile accomplished.)

 

All these downloads (is it five of them?) leave me totally confused.  I sure would appreciate it if someone could steer me to some user-friendly, geezer-friendly place on this site where I can:

  1. read and understand why it's so necessary to go through all of this,
  2. how best to do it,
  3. find help when I get into trouble, which I know darn well I will, and
  4. how often one has to go through this drill to keep my machine sweet and clean.

Thanks in advance,

EricW44

.

.


Edited by EricW44, 23 June 2014 - 04:19 PM.


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#2 wpgwpg

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Posted 23 June 2014 - 04:30 PM

 Welcome to BC.  I'd love to help you, but I'm not at all clear what downloads you're talking about.  If it's Windows Update downloads, those are part of the free ongoing maintenance Microsoft sends out to all of us to protect us from newly discovered problems.  Usually though there are more than 5 of them at a time.  Could you be more specific about the downloads?


Edited by wpgwpg, 23 June 2014 - 04:31 PM.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 EricW44

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Posted 23 June 2014 - 08:21 PM

Thankyou, wpgwpg, for your kind Welcome.  Please forgive my long response, I'm old-fashioned, I like to write.
 
I blew in here while investigating a problem that I thought ABP (AdBlock Plus) was supposed to be able to handle.  They, in turn, gave me BC as an alternative.  The first page I landed on was: 

 

http://www.bleepingcomputer.com/download/adwcleaner/

 

which suggests to me that this is what one must do to deal with whatever my problem was at that moment (popups). 

 

At the bottom of that page there are four more downloads.

 

Without batting an eyelash, I might as well tell you that if I start with 'adwcleaner' I know I'm going to screw up.  For example, One sentence under the subtitle "Adware Cleaner Usage Instructions", the first sentence of the second paragraph reads "When the scan has finished, look through the scan results and uncheck any entries that you do not wish to remove."   As a dear, much revered and very ancient uncle used to thunder "Well, How The Hell Am I Supposed to Know!!!" - if you  catch my drift.  Uncle was often right.

 

This is what I mean when I say it's so easy for us illiterates to get into some serious trouble.  In a single word:  Confusion.  Fixing one problem inevitable creates another problem, with no recourse other than to shut everything down, go to BC, ask the question, wait, hopefully figure out/receive an answer and then spend half a day trying to make it work.  Something that seems to be a way of life with me.

 

I've got a lot of exploring to do before I begin to get the hang of this site.  In addition trying to figure out why those four additional programs are so necessary. 

 

Which brings me to my Question 4:  How often does one have to perform these rituals, especially when encountering all those other wonderful applications, plug-ins, extensions, and so on that are often bewildering?

 

EricW44

 

P.S. - Yep, I back everything up, externally, once a week.  :bananas:

.



#4 NickAu

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Posted 23 June 2014 - 08:31 PM

 

  Please forgive my long response, I'm old-fashioned, I like to write.

Hi EricW welcome to BC, Please do not worry  we do not bite.

 

As to your long reply's This is good as it gives us details that we may need to help you. Some people just post " Hi my pc no work you fix yes".

 

I am not a Windows person so I cant help you with much but there are people who can. Do not be afraid of asking questions, If you do not understand something say so there is no shame we were all novice pc users at some stage, And the reason we are here now is to help people like you.

 

Nick


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#5 EricW44

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Posted 23 June 2014 - 09:51 PM

Hi Nick, thanks so much for the reassurance along with your Welcome. 

 

I've been scrounging around, looking the site over.  Can't figure out why I've never heard of this place before, it's beginning to look like I've found a secret stash.  Although, at my age, it seldom pays to get too excited over things, something else might fall off me, don'tchano.

 

Cracked up when I finally figured out how to pronounce 'Didyabringyabongalong' - my teeth darn near fell out.  Kidding....

 

Thanks again,

Eric



#6 wpgwpg

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Posted 23 June 2014 - 10:23 PM

 Well Eric I have to say you may not be any spring chicken (I'm not either), and you have to deal with Parkinson's; you're obviously intelligent, and you have a very good writing style. I didn't see any typos, spelling errors, or incorrect grammar in your notes.  That's a pleasant rarity in these forums.  I'm impressed that you have the good judgement to be making weekly backups to an external drive too; so many of the problems we see here wouldn't be problems if people would just do that.  

 

 OK, now about those 5 downloads.  I've been using PCs since 1988 and have never used any of those.  I have good antivirus software, and I run the free version of Malwarebytes every few weeks; and haven't needed any of those other programs.  As far as I know they're good programs, but unless you have a specific need for one of them, the old saying "if it ain't broke, don't fix it" applies as far as I'm concerned.  I think the 4 extra programs at the bottom are analogous to what you see at places like Amazon when you buy one thing, they often comment that people who bought X also looked at A, B, C, and D.

 

 Now about intimidation.  It's 100% normal for people to feel intimidated by these things.  I teach computers at the local senior centers, and I tell all my students that you just have to practice a lot, gain familiarity and get over that intimidation.  Computers make us seniors feel like we're back in grammar school, and that's something we don't feel comfortable with at first, but it's a great feeling when that intimidation starts to fade.  Remember that while computers are incredibly fast, they're dumber than a chicken, so remember it's the computer that's dumb, not you.  And you're right about these forums.  They're the best I've come across.

 

 Well now I guess I've gotten a little long winded myself.   :whistle: Don't hesitate to ask about any questions you have.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#7 NickAu

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Posted 23 June 2014 - 10:27 PM

Now that you figured that out Eric and remembering I use Linux operating system figure this out. Defenestraphobia


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#8 EricW44

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Posted 23 June 2014 - 10:46 PM

wpgwpg:

 

"Dumber than a chicken!" - What a beautiful perspective.  Thanks so much for straightening me out and giving me the re-focus I need.  Your students, at a guess, are very fortunate people.  I hope they don't behave as Nick suggests: "Ugh!  Broken!  You fix!!"

 

I shall explore Malwarebytes and build it into a monthly routine.  If I can, I'll launch it automatically - after I get some first-hand experience with it.  If you don't mind, may I refer to you if I somehow run afoul with it?

 

Cheers, and thanks again,

Eric



#9 EricW44

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Posted 23 June 2014 - 11:28 PM

Nick!  Bloody Genius!  You deserve a Standing Wave.  How on earth did you put the two together to come up with that.  I like the Bleeping prefix - very appropriate.

 

I fear you've touched a raw nerve; I curse the day Bill Gates came out with Windows.  It's a clear social statement of the times we live in, "Ignore what the customer needs!"  Never in the annals of human history... has so much time and so much money been wasted... by so many of the public... because of the attitude that one man imposed on his victims customers.  Windows 8, how could they dare impose that on us.  No social conscience at all and they pretty-well rammed it down our throats.  Vista was of the same stripe.  What a shame they stopped servicing the old XP.  Win8 was supposed to be a touchy-feelie version of XP.  They went a bridge too far.

 

And Steve Balmer?  Obnoxious creature.  He needs to be sent to a very safe and very quiet place with all-white guest-rooms, each with a single 24/7 naked light-bulb, where he can comtemplate and atone for his unmitigated gall in wrecking so many people's quality of life.

 

Problem with it (MS et al) is that once you've started working with it (way-back-when research, DOS-written programs and the like) it's very difficult to break away from it.

 

Sorry, I rant....

Eric

 

s/.



#10 wpgwpg

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Posted 24 June 2014 - 10:35 AM

 Eric, you can call on me any time.  Re Malwarebytes, there's a free version and a paid version.  The free version you run manually whenever the spirit moves you, the paid version stays resident in RAM and constantly checks for malware.  It and your antivirus software can peacefully coexist.  You might be able to set up something in Task Manager to automatically start the free version, but it would probably require human interaction, so I don't know how beneficial automating it would be.  FWIW I've always used the free version.

 

  If you want some excellent advice about antivirus and antimalware, take a look at some of the posts here by Quietman7.  He's a Microsoft MVP, and a specialist in this area.  I find all his advice to be excellent.  Here's a link to one thread where he makes some very good comments on the subject.

http://www.bleepingcomputer.com/forums/t/517402/which-antivirus-and-malware-programs-should-i-use-together/

 

Good luck.


Edited by wpgwpg, 24 June 2014 - 10:50 AM.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:




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