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Event Viewer Errors, Connection Issues?


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#1 Buhanan

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Posted 23 June 2014 - 01:30 PM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/465755/constant-dns-server-disconnects/page-2 - Hamluis.

 

Hello!

Could you please help me find what's causing that Event ID 1014/134?
I've had this problem for a very long time and I tried everything I know...  :(

In the event ID 1014 in Event viewer it says:
"Name resolution for the name <completely random URL here which I don't even know> timed out after none of the configured DNS servers responded."

and in event ID 134 in Event viewer it says:
"NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: No such host is known. (0x80072AF9)"

These two events occur every now and then and it disconnects me from the internet for a short time, usually very short, but it cuts data transfer and causes games and other internet based programs to stop functioning. Extremely frustrating...

Thank you!!


Edited by Buhanan, 23 June 2014 - 03:18 PM.
PM sent new OP - Hamluis.


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#2 sflatechguy

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Posted 23 June 2014 - 11:23 PM

Regarding the event ID 1014, this can occur when IPv6 is enabled, but your ISP doesn't yet fully support IPv6. I see from the previous thread you have IPv6 enabled on your computer. Try disabling it: http://social.technet.microsoft.com/wiki/contents/articles/3336.event-id-1014-microsoft-windows-dns-client.aspx

 

The event ID 134 appears to be tied to your DNS issues. Basically, your system may be set to sychronize it time using the Network Time Protocol (NTP), but is can't resolve the name of the NTP server. These may resolve that issue:

http://www.eventid.net/display-eventid-134-source-Time-Service-eventno-9200-phase-1.htm

http://technet.microsoft.com/en-us/library/cc756393%28v=ws.10%29.aspx



#3 Buhanan

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Posted 26 June 2014 - 02:05 PM

I tried disabling IPv6, didn't help.

 

I've gone through most of the things that have been addressed in these links, I'll report back.

 

Thanks for your help! :)



#4 Buhanan

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Posted 26 June 2014 - 02:42 PM

Again, got disconnected, I had a ping -t session running that returned a ping failure. It's not the usual timeout, but rather a ping failure.

 

Guess I'll undo any changes that I've made.



#5 sflatechguy

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Posted 26 June 2014 - 03:34 PM

Ping failure often means TCP/IP is misconfigured, which brings us back to IPv6: http://www.ehow.com/m/info_12217623_causes-ping-general-failure.html

#6 Buhanan

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Posted 26 June 2014 - 03:48 PM

I checked the link. Basically, all they were saying was that I need to have it set to get the IP/DNS automatically, which is the way it already was.

 

I'll add something about the behavior of the problem: I think that it would always give the ping failure but not necessarily any logged event, be it 134 or 1014.

 

What do you think?

If you're saying that the settings are not configured then is there anyway I can totally reset the network connection, apart from using ‘netsh int ip reset c:\resetlog.txt’, which I've done?

 

Thanks for your replies



#7 sflatechguy

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Posted 26 June 2014 - 03:54 PM

You created a log file with that command. What does the log file say?
Your TCP/IP stack may be corrupted. Try this: http://support.microsoft.com/kb/299357

#8 Buhanan

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Posted 26 June 2014 - 04:15 PM

The link you just specified directs me to doing the netsh thing again, I've done that already. But I did it again and it says that it (partially) failed.

 

just like in this image:

http://www.eightforums.com/attachments/network-sharing/15557d1359259612-error-when-resetting-tcp-ip-stack-capture.png

 

But I've gone through dealing with the permissions and then it succeeded (allegedly). Now that I tried again, it gave this Resetting failed error again.

 

It's strange, but there's no log file in drive C: although it's supposed to be created there, as I understand it.


Edited by Buhanan, 26 June 2014 - 04:17 PM.


#9 sflatechguy

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Posted 26 June 2014 - 04:21 PM

It probably created it as a hidden file. Go to Control Panel>File Options, and check Show hidden files and Show protected system files. That may provide some clues.
Try running the Fixit tool this time. If that fails, we'll take it from there.

#10 Buhanan

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Posted 26 June 2014 - 04:30 PM

No log file present. :( It's set to view hidden items.

 

I tried running the Fix it thingy and it says that it does not apply to the version of my OS. I did search MS's page for stack reset for Windows 8.1 and it just gets to that same page and again the Fix it thing says that it doesn't apply... :\



#11 sflatechguy

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Posted 26 June 2014 - 04:37 PM

Hmm. First one is supposed to work with Windows 7.
Did you also select show protected system files? That log file would be helpful.
One more idea -- when you pull up the command prompt window, right-click on the icon, select Run as administrator, then run the command.

#12 Buhanan

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Posted 26 June 2014 - 04:46 PM

I unchecked hide protected system files and there's still nothing in there.

 

I ran CMD as an administrator since the beginning of time... :D



#13 sflatechguy

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Posted 26 June 2014 - 04:50 PM

One more option, Run as admin: http://www.home-network-help.com/netsh-winsock.html
I'll be honest, this one is beginning to stump me. :(

#14 Buhanan

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Posted 26 June 2014 - 05:09 PM

Thanks sflatechguy for all your help!

 

I've done that winsock reset as well now (after a restart here), let's hope for the best! :D

 

I really hope that the problem won't come back now, although it did go quiet for periods of 1-2 days rather than a few times a day....

 

Again thanks, and I will report back if there's anything new!



#15 Wolverine 7

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Posted 26 June 2014 - 05:13 PM

Dont know if this would be any help.

http://essenceofcode.com/2013/01/31/name-resolution-timed-out-after-none-of-the-configured-dns-servers-responded/

http://www.telerik.com/download/fiddler






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