Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Problem with the validity of my windows key


  • Please log in to reply
3 replies to this topic

#1 VentoAureo

VentoAureo

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:11:40 PM

Posted 23 June 2014 - 09:40 AM

  I have my PC for 2.5 years now. The problem first appeared a week ago when i deleted Norton, the message " your version of Windows is not genuine " kept popping up.(I purchased the genuine version of windows  7). I used SLMGR -REARM to get rid of the error message and the black screen that came with it. But, now a new message keeps appearing (windows could not activate). Is there any way i can activate my windows using the original key i had? I can't find my box that contained the cd of windows 7.



BC AdBot (Login to Remove)

 


#2 wpgwpg

wpgwpg

  • Members
  • 1,149 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:US of A
  • Local time:04:40 PM

Posted 23 June 2014 - 10:46 AM

 Does this message give you a number at MS to call?  It sounds like you're going to need to call them.  I've never had to do that but once, but when I did, I remember having to go through a bunch of screens typing numbers in, but eventually got a phone no. I called.  I told the guy who answered my story (my computer died, so I installed it's retail version of Windows 8 on another PC), they gave me a new key, and I've lived happly ever after. :thumbup2:  YMMV.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 hamluis

hamluis

    Moderator


  • Moderator
  • 55,397 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:03:40 PM

Posted 23 June 2014 - 10:53 AM

Microsoft...can be contacted...via phone or Internet.  Activation issues are under the control/province of Microsoft.

 

Louis



#4 VentoAureo

VentoAureo
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:11:40 PM

Posted 23 June 2014 - 11:00 AM

Microsoft...can be contacted...via phone or Internet.  Activation issues are under the control/province of Microsoft.

 

Louis

 Appreciate that Louis. Thank you.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users