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Windows 8 Update makes my computer go round and round...


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#1 kapri25

kapri25

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Posted 22 June 2014 - 10:42 PM

My room mates computer went through an update. It got the update and then when it restarts it goes to the update screen and goes to about 10% completed and then says that it cannot complete the update. It then "reverts" back and then restarts the computer over again. It then begins to scan and clean the D: drive and begins again the same process as before with the 10%, reversion, restart, and so on and so forth. I do not know what to do other than possibly have to remove his hard drive and somehow backing up his files and putting a new OP system on there...and I do not really know how to do that. Please, any help is welcome and very much needed!



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